First Citizens Bank

Senior Product Owner

First Citizens Bank$100K — $130K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree and 6 years of experience in Product Management, Scrum, Agile OR High School Diploma/GED and 10 years of relevant experience.
  • Understanding of data warehousing and ETL processes, particularly in financial services and insurance.
  • Experience with Banking, Data Warehouse/Data Lakes, AWS/Snowflake technologies.
  • Strong written and verbal communication skills for stakeholder engagement.
  • Proven track record in leading agile product delivery using Scrum, SAFe, or Kanban frameworks.
  • Domain expertise in Customer Data and Marketing preferred.

Responsibilities

  • Partner with stakeholders to define and align on product vision and strategy.
  • Lead development and execution of product roadmaps aligned with business goals.
  • Prioritize initiatives and define scope for Program Increments, sprints, and MVPs.
  • Identify and mitigate risks and dependencies proactively.
  • Develop prioritization frameworks for delivery initiatives and manage the product backlog.
  • Articulate the product vision and provide regular status updates to stakeholders.
  • Navigate complex stakeholder dynamics to manage expectations effectively.

Benefits

  • Comprehensive benefits program tailored to associates' needs.
  • Access to health, wellness, and retirement resources.
  • Opportunities for professional development and growth.
  • Flexible work environment with remote work options.
Full Job Description
Overview

This is a remote role that may only be hired in the following location: (Raleigh, NC/ Phoenix, AZ/ Charlotte, NC)

Leads and executes strategic product and enterprise data objectives that support Commercial Finance initiatives. Partners with business and technology stakeholders to define product strategies, priorities, and roadmaps while aligning solutions to business goals. Acts as a key liaison between business teams and delivery partners, driving technical innovation and continuous improvement through data-driven solutions. Directs initiatives to enhance data quality, governance, reporting, analytics, and Enterprise Data Warehouse capabilities. Provides expert guidance to leadership, associates, and business partners, ensuring the delivery of trusted data, actionable insights, and scalable solutions that improve decision-making, operational efficiency, and business performance.

Responsibilities

  • Product Strategy - Partner with business stakeholders to define, refine, and align on vision, strategy, priority, scope, and roadmap. Lead the develop and execution of a product vision and roadmap that aligns with business goals. Prioritize initiatives and define scope for Program Increments (PI), sprints and MVPs. Identify risks and dependencies and proactively mitigate them. Utilize subject matter expert knowledge to build strategic long-term solutions.
  • Product Management - Develop a prioritization framework and strategy for delivery initiatives. Prepare/refine product backlog and roadmap and work with the cross-functional teams to execute the product backlog. Plan and create initiatives, features, epics and stories in JIRA.
  • Communication & Stakeholder Management - articulate the product vision and roadmap persuasively to all stakeholders. Provide regular status updates to leadership and stakeholders. Navigate complex stakeholder dynamics and manage expectations.

Qualifications

Bachelor's Degree and 6 years of experience in Product Management, Scrum, Agile OR High School Diploma or GED and 10 years of experience in Product Management, Scrum, Agile

Preferred:
  • Understanding of data warehousing and transformation as well as extract, transform, and load processes, Knowledge of technologies and trends impacting the financial service and insurance industry.
  • Experience in Banking, Data Warehouse/Data Lakes, AWS/ Snowflake
  • Excellent written and verbal communication skills with both internal and external stakeholders
  • Proven track record of leading agile data product delivery across cross-functional teams using agile frameworks such as Scrum, SAFe, or Kanban.
  • Domain expertise in Customer Data, Marketing highly preferred

#LI-XG1

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

About First Citizens Bank

First Citizens Bank is a regional bank that provides a range of financial services to individuals and businesses. The bank offers checking and savings accounts, loans, mortgages, credit cards, and investment services, as well as online and mobile banking. First Citizens Bank operates more than 500 branches in 19 states and the District of Columbia. The bank was founded in 1898 and is headquartered in Raleigh, North Carolina.
Learn more about First Citizens Bank
Size
6,000 employees
Industry
Founded
1898

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