Blue Cross Blue Shield of North Carolina

Senior Product Owner

Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or advanced degree (if required)
  • 5+ years of experience in product ownership or management
  • 7+ years of experience in the field can substitute for degree
  • Strong background in Agile methodologies
  • Experience with product management tools and techniques

Responsibilities

  • Manage team and sprint backlog, prioritizing tasks based on customer needs and business priorities
  • Collaborate with stakeholders to define user stories and ensure maximum value delivery
  • Break down features into smaller user stories for easier execution by the team
  • Act as the key point of contact between the business and delivery teams
  • Maintain a deep understanding of business knowledge for the specific area or 'Spoke'
  • Support and guide team members in writing user stories
  • Mentor and coach junior staff members in product ownership best practices

Benefits

  • Opportunity to work at the forefront of healthcare delivery
  • Flexible work-life balance with autonomy
  • Comprehensive health benefits including medical, dental, and vision coverage
  • Support for parental leave, adoption, and surrogacy
  • Career development and tuition reimbursement programs
  • 401k matching with annual employer contributions
  • Hybrid work model with flexible remote options
Full Job Description
Job Description

Blue Cross NC is seeking a Senior Product Owner to manage the team and sprint backlog, prioritize work aligned to the customer roadmap, and deliver value across complex, high-impact, and/or multiple products with minimal oversight.

What You'll Do
  • Work with internal team members to ensure customer desires and business priorities are effectively communicated and reflected in the product backlog.
  • Enable streamlined execution of product priorities by collaborating with stakeholders and team members to define user stories and owning team/sprint backlog in collaboration with delivery teams.
  • Decomposes features into stories or smaller work items to enable team execution and delivery
  • Utilize Product Manager & stakeholder input to map the product vision to user stories
  • Act as liaison between the business/customer and delivery team, and represent the expectations of all interested stakeholder segments
  • Develop & maintain business knowledge for assigned Spoke or business area
  • Define user stories and/or support team members as they write user stories
  • Mentors and coaches' other staff


What You Bring
  • Bachelor's degree or advanced degree (where required)
  • 5+ years of experience in related field
  • In lieu of degree, 7+ years of experience in related field


Bonus Points
  • Product Owner certification (Scrum Alliance or SAFe) - Highly Preferred
  • Genesys and Salesforce experience - preferred


What You'll Get
  • The opportunity to work at the cutting edge of health care delivery with a team that's deeply invested in the community.
  • Work-life balance, flexibility, and the autonomy to do great work.
  • Medical, dental, and vision coverage along with numerous health and wellness programs.
  • Parental leave and support plus adoption and surrogacy assistance.
  • Career development programs and tuition reimbursement for continued education.
  • 401k match including an annual company contribution.
  • Learn more


Where You'll Work

Our Hybrid Flex approach is built on presence with a purpose - giving you flexibility to work remotely with intentional in-person connection - that supports a workplace that's flexible, connected, and future focused.

In a Hybrid-Flex role, you'll work in the office at least two days a week for collaboration and connection. In a Remote Flex role, you'll work virtually, with a few in-office visits each year for meaningful moments that matter.

Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process.

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

*Based on annual corporate goal achievement and individual performance.

$107,901.00 - $172,642.00

About Blue Cross Blue Shield of North Carolina

Blue Cross Blue Shield of North Carolina (BCBSNC) is a non-profit health insurance company based in Durham, North Carolina. The company provides health insurance to more than 3.7 million customers in North Carolina. BCBSNC offers a variety of health insurance plans, including individual and family plans, Medicare Advantage plans, and employer-sponsored plans. The company also offers wellness programs and resources to help customers manage their health. BCBSNC was founded in 1933 and has since grown to become one of the largest health insurance providers in North Carolina.
Learn more about Blue Cross Blue Shield of North Carolina
Size
5,000 employees
Industry

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