ServiceNow

Senior Product Marketing Manager, AI Partnerships

ServiceNow$148K — $232K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10+ years in enterprise product marketing, product management, or sales engineering
  • 4+ years experience with enterprise software platforms; must have AI experience
  • Fluency in frontier-AI and accelerated-computing landscape, especially LLMs
  • Experience shaping and launching products in collaboration with product and engineering
  • Ability to develop sales enablement content based on insights
  • Skilled strategic storyteller capable of crafting engaging narratives
  • Proven success in creating high-level presentations for C-suite audiences
  • Demonstrated influence across Product, Sales, Marketing, and Partner teams
  • Excellent communication skills for interacting with executives and customers
  • Willingness to travel up to 25% for events and sales support

Responsibilities

  • Lead go-to-market and co-innovation strategy with major AI partners
  • Collaborate with product management and engineering on product positioning
  • Craft compelling narratives and customer stories for AI solutions
  • Manage co-innovation GTM plays from concept to pipeline tracking
  • Create sales enablement materials for joint partner selling
  • Ensure alignment of sales teams on co-innovation messaging
  • Provide market intelligence to inform product roadmaps
  • Act as the marketing expert in customer and partner engagements

Benefits

  • Flexible spending accounts
  • 401(k) plan with company match
  • Employee Stock Purchase Program (ESPP)
  • Matching donations program
  • Flexible time away policy
  • Family leave programs
Full Job Description
Job Description

We are seeking a highly motivated, technically curious Senior Product Marketing Manager to own go-to-market and co-innovation for ServiceNow's most strategic AI partnerships including OpenAI, Anthropic, NVIDIA, and other leading AI partners. As frontier models and accelerated computing reshape enterprise AI, this role turns joint innovation with our AI partners into differentiated products, joint go-to-market motions, and pipeline.

This is a dual-mandate role with equal responsibility for product and go-to-market. On the product side, you will partner deeply with product management and engineering to shape, position, and message co-innovations built on frontier models and NVIDIA's platform, including new offerings built by our Forward Deployed Engineering team. On the go-to-market side, you will build the joint-selling and joint-GTM motions including narratives, proof points, sales plays, and field enablement that bring those co-innovations to market with our partners. You will work day with product managers, partner marketing, partner sales, and partner go-to-market teams, and be the product marketing lead for ServiceNow at all sponsored third-party AI events & conferences.

To be successful, you must have proven B2B enterprise product marketing experience bringing AI-powered solutions to market, genuine fluency in the frontier AI and the current enterprise AI landscape, and a track record of both shaping product direction and driving go-to-market results.

What you get to do in this role:
  • Own joint GTM and co-innovation strategy for AI partnerships - Lead go-to-market and co-innovation across ServiceNow's AI partners, specifically OpenAI, Anthropic, NVIDIA, spanning joint selling, joint go-to-market, and co-innovation.
  • Carry equal product and go-to-market responsibility - Partner with product management and engineering to shape, position, and message co-innovations built on frontier models and NVIDIA's platform, and build the field motions that take them to market.
  • Develop differentiated value propositions and proof points by partner - Craft narratives, customer stories, and persona messaging (CIO/CISO, CDAO, CFO) that show real use cases and outcomes for each AI partner.
  • Lead co-innovation GTM plays end-to-end - Take named co-innovations from concept through technical demo, field enablement, win/loss tracking, and pipeline attribution-building a repeatable model across partners.
  • Build joint-selling enablement and field marketing - Create First Call Decks, battlecards, technical demo flows, and one-pagers for joint ServiceNow + partner selling motions.
  • Align sales, product, and partner teams on one co-innovation narrative - Ensure ServiceNow field sellers and partner sellers tell the same story to end customers.
  • Feed frontier-AI market intelligence into product planning - Bring competitive dynamics, model-landscape shifts, and whitespace insights to roadmap conversations. You inform the roadmap; Product Management owns the decisions.
  • Represent marketing in customer engagements - Act as the go-to expert on ServiceNow's AI partner story in sales meetings, partner events, and strategic deals.


Qualifications

To be successful in this role you have:
  • 7-10+ years in enterprise product marketing, product management, or sales engineering
  • 4+ years working with enterprise software platforms; AI experience required, ideally bringing AI-powered solutions to market
  • Working fluency in the frontier-AI and accelerated-computing landscape (LLMs / foundation models, inference, GPUs); familiarity with the NVIDIA ecosystem a strong plus
  • Experience partnering with product and engineering to shape and launch products-not just market them
  • Proven ability to build sales plays and enablement content grounded in seller and customer insights
  • Expert, strategic storyteller who can craft simple, memorable narratives for both technical and executive audiences
  • Track record of developing polished, C-suite-ready presentations and sales assets
  • Demonstrated ability to influence and drive results across Product, Sales, Marketing, and Partner teams-shipping through influence, not authority
  • Excellent written and verbal communication skills; comfortable presenting to customers and executives
  • Up to 25% travel to support sales efforts and industry events


Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

For positions in this location, we offer a base pay of 148,900-232,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

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ServiceNow Careers

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Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ

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