Amazon

Senior Product Manager-Tech, Prime

Amazon$151K — $204K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree
  • Experience driving roadmap strategy and product definition
  • Proven track record of feature delivery and decision-making
  • Technical product management experience with online services
  • Ability to advocate for stakeholders in executive discussions

Responsibilities

  • Create and implement onboarding strategies for new Prime members
  • Generate and optimize marketing campaigns for customer retention
  • Leverage generative AI and data to improve shopping experiences
  • Collaborate with technical teams to define product strategy
  • Balance customer needs with engineering capabilities to drive product success

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • Employee Assistance Program and Mental Health Support
  • 401(k) contribution matching
  • Paid time off and parental leave
  • Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
Full Job Description
You will be responsible for creating and building critical services that onboard our newest members to Prime. You will have to generate, target, and optimize Amazon's cross-category marketing and merchandising for this new cohort in their first 90 days of Prime to ensure they stay Prime after their most critical period. Through intelligent campaigns that leverage generative AI and data-driven experimentation, you will help deliver the best possible shopping and benefit experience for Amazon's customers globally. Your work will directly impact how customers discover products across seasonal events, category moments, and personalized shopping experiences at unprecedented scale.

We believe in data-driven experimentation and continuous innovation, allowing us to rapidly improve the customer experience while maintaining quality at scale. You will have the opportunity to explore the many channels Amazon provides for customer outreach and engagement-from Homepage experiences to browse pages, email, and push notifications. The team provides a great opportunity to make an outsized impact in automated merchandising, building systems that orchestrate product curation, creative generation, and personalization into seamless customer experiences. There are few opportunities anywhere to define the future of GenAI-powered merchandising at this scale.

We are looking for a Senior Product Manager - Technical who possesses strong product fundamentals, technical depth, and a passion to make a profound impact for our customers. You will leverage your technical and product management skills to lead large, critical projects involving distributed systems, generative AI integration, real-time personalization, and multi-channel orchestration. You will collaborate with diverse business and technical partners-including applied scientists, engineering teams, merchandisers, and marketing stakeholders-to shape our technology and define product strategy.

You are a strong product leader who excels at working backwards from the customer to define products, prioritize features, and communicate clearly across technical and non-technical audiences. You have a strong sense of ownership, passion to provide great customer experiences, and excellent judgement even in high-pressure situations. You thrive in ambiguity, making sound decisions with incomplete information while balancing speed with long-term quality.

We need a leader who will help us define the future of Prime Onboarding and benefit merchandising. Experience with high-availability systems, personalization platforms, recommendation engines, or marketing automation will be highly valuable. If you're excited about building GenAI-powered systems that transform how hundreds of millions of customers shop, we'd love to hear from you.

BASIC QUALIFICATIONS

- Bachelor's degree

- Experience owning/driving roadmap strategy and definition

- Experience with feature delivery and tradeoffs of a product

- Experience contributing to engineering discussions around technology decisions and strategy related to a product

- Experience managing technical products or online services

- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

PREFERRED QUALIFICATIONS

- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight

- Experience in building and driving adoption of new tools

- Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices

- Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 166,300.00 - 225,000.00 USD annually

USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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