Senior Product Manager

Suger.io

$140K — $200K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in Product Management or Product Design within B2B SaaS or enterprise software.
  • Proven experience launching AI-powered features to production.
  • Strong product design sensibility, focusing on user interaction and intuitive workflows.
  • Familiarity with complex systems like billing infrastructure and APIs.
  • Excellent communicator with cross-functional collaboration skills.
  • Startup mindset with a proactive approach to ambiguity and ownership.

Responsibilities

  • Own the product roadmap for AI-driven automation in pricing and compliance workflows.
  • Design end-to-end user journeys for AI products, prioritizing customer experience.
  • Collaborate with engineering to translate AI capabilities into reliable features.
  • Define success metrics for product adoption and performance.
  • Work with Customer Success teams to gather feedback and understand customer workflows.

Benefits

  • Competitive compensation and equity package.
  • Monthly office stipends, including lunch and commuting benefits.
  • Comprehensive healthcare coverage including dental, vision, and life insurance.
  • Opportunity to work with a highly experienced team from top tech companies.
  • Autonomy to shape product strategy and influence high-impact decisions.
  • Fast-moving organization with the capacity to see the direct impact of your work.
Full Job Description
We9re hiring a Senior Product Manager to own the product roadmap for Insulin, our new product focused on AI-driven automation across revenue operations. You9ll lead the strategy, product design, and execution of Insulin from the ground up, turning complex revenue workflows into intelligent, reliable, and intuitive experiences for our customers.

In this role, you will

  • Own the product roadmap for intelligent systems that automate pricing, contracting, billing, and compliance workflows, with a focus on building AI-powered products that meaningfully improve how customers operate.
  • Design end-to-end user journeys and product experiences for AI-powered workflows, bringing strong product taste to every interaction. Translate complex technical capabilities into intuitive, transparent experiences and continuously iterate based on real customer behavior and feedback.
  • Partner closely with engineering to turn AI capabilities into reliable production features, balancing customer impact, system reliability, model behavior, and engineering complexity when making product decisions. Ensure AI-powered experiences are correct, explainable, and trustworthy.
  • Define and track success metrics including adoption, accuracy, efficiency gains, automation rates, and customer outcomes, using both quantitative data and qualitative feedback to guide product iteration.
  • Work closely with Customer Success and Solutions teams to gather qualitative and quantitative feedback and occasionally support onboarding, developing a deep understanding of customer workflows, edge cases, and trust concerns around AI-driven automation.


We9re seeking someone with experience including:

  • 5+ years of Product Management or Product Design experience in technology, ideally within B2B SaaS, developer platforms, or enterprise software, with a portfolio or track record demonstrating strong product and design judgment.
  • Track record of shipping AI-powered features to production, with strong judgment around where automation creates value and where human oversight is necessary to earn user trust.
  • Strong product design sensibility, with an eye for interaction details, intuitive workflows, and polished user experiences, not just requirements and specifications.
  • Comfort with technical complexity, including systems such as billing infrastructure, APIs, data pipelines, or fintech and compliance workflows. You don9t need to be an engineer, but you should be comfortable going deep with one.
  • Excellent communicator and cross-functional partner, able to work effectively with engineering, GTM, and customers to turn complex problems into clear product decisions.
  • Startup mindset, with a bias toward action, comfort with ambiguity, and a strong sense of ownership from customer discovery through launch and iteration.


  • Base Pay Range: $140,000-$200,000 USD
  • Competitive compensation and equity package.
  • Monthly office stipends, including lunch and commuting benefits.
  • Comprehensive healthcare coverage, including extended health, dental, vision, and life insurance.
  • Work alongside a world-class team with experience at Google, Meta, Salesforce, Pave, Motive, and Square, building AI agent and AI infrastructure SaaS that powers critical revenue workflows.
  • Own a major pillar of our product strategy from day one, with the autonomy to shape the roadmap, make high-impact product decisions, and build experiences you believe will create meaningful customer value.
  • Join a fast-moving, flat organization with strong product-market fit and ambitious goals, where you9ll ship quickly, influence the roadmap, and see the direct impact of your work with customers.

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