Senior Product Manager, Social Impact

Zillow, Inc.

$148K — $237K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in product management, particularly in developing zero-to-one products.
  • Demonstrates initiative and ownership, navigating ambiguity and executing effectively.
  • Ability to influence large-scale programs across multiple organizations without direct authority.
  • Excellent written communication skills, relating product decisions to broader narratives.
  • Comfortable presenting to senior leadership and influencing decision-making.
  • Highly curious with the ability to understand complex domains like real estate and finance.
  • Experience with generative AI tools to enhance product workflows.

Responsibilities

  • Drive social impact product strategy to increase homeownership accessibility.
  • Translate housing policy priorities into product initiatives with user value.
  • Manage buyer readiness roadmap to assist users in identifying affordability gaps.
  • Design AI-driven tools to guide users in improving credit and savings.
  • Daily collaboration with cross-functional teams including Engineering, Marketing, and Legal.
  • Create opportunity briefs and strategy documents to secure leadership support.
  • Engage with the Social Impact Program team for internal reporting and advisory.

Benefits

  • Remote work flexibility allowing employees to work from any location in the U.S.
  • Opportunity to influence company-wide social impact initiatives at a large scale.
  • Access to collaborate closely with diverse teams across the organization.
  • Involvement in meaningful product development aimed at improving homeownership access.
Full Job Description
About the role

We're looking for a Senior Product Manager to drive Social Impact product work at Zillow. This is a dual-scope role:

Company-wide social impact program leadership. You will drive social impact program initiatives across Zillow in partnership with the Social Impact Program team within Government Relations, connecting product teams with consumer-driven use cases and pushing impactful work forward across the entire company. This is a rare chance to influence product direction at company scale, not just within a single team.

Buyer readiness product ownership. You'll work with a dedicated engineering, design, and marketing pod to deliver products that measurably improve users' financial position and path to homeownership. The core product opportunity is helping buyers who are close to ready take targeted actions on credit, savings, and assistance programs that close their affordability gap faster.

You Will Get To
  • Drive social impact product strategy across Zillow, identifying high-leverage opportunities where product can make homeownership more accessible.
  • Translate housing policy priorities into product work with clear user value, partnering with teams across the Zillow Consumer organization, Zillow Home Loans, Rentals, Government Affairs, and more.
  • Own the buyer readiness roadmap, building products that help users understand their affordability gaps, discover assistance programs, and track progress over time.
  • Design AI-driven guidance experiences that coach users through improving their credit, building savings, and taking the specific steps that move them closer to homeownership.
  • Collaborate day-to-day with Engineering, Design, Research, Data Science, Marketing, and Legal.
  • Develop opportunity briefs and strategy documents that build conviction with leadership and secure investment.
  • Partner with the Social Impact Program team on company-wide recurring reporting and engagement with internal advisors.


This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $148,600.00 - $237,400.00 annually. This base pay range is specific to these locations and may not be applicable to other locations.In Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia the standard base pay range for this role is $141,200.00 - $225,600.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

Who you are
  • 5+ years of experience in product management, with a track record of shipping zero-to-one products that meaningfully move business or customer outcomes.
  • Exhibits a high degree of initiative and ownership; capable of navigating ambiguity, driving clarity, and executing effectively without significant direction.
  • Proven ability to drive large-scale programs across multiple organizations, influencing roadmaps and delivering outcomes without direct authority over partner teams.
  • Demonstrated excellence in written communication, with the ability to connect individual product decisions to a larger narrative about why the work matters and where it's going.
  • Comfortable presenting to and influencing senior leadership.
  • Highly curious, with the ability to quickly ramp in complex domains such as mortgage, fintech, real estate, housing policy, or consumer financial services.
  • Skilled in using data, designing experiments, and applying user research to inform product decisions.
  • Familiarity with government programs, housing policy, community development, or social impact work.
  • Experience using generative AI tools (ChatGPT, Claude, or similar) to accelerate product workflows, from research and analysis to prototyping and

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