Your ImpactAs a Senior Product Manager at RealWork, you'll define and drive the roadmap for features that simplify and scale operations for thousands of home service businesses-roofers, electricians, HVAC pros, and more. You'll turn real-world needs into elegant, intuitive software by working closely with engineering, design, and customer-facing teams.
Your focus will be on deeply understanding customer workflows, identifying high-impact opportunities, and bringing new features to life-from concept through launch. The ideal candidate is a systems thinker who values clarity, empathy, and continuous learning.
At RealWork, we build with humility, speak with confidence, and always prioritize delivering real value to our users.
What You'll Do- Work cross-functionally with engineering, design, and go-to-market teams to deliver high-quality products
- Conduct customer research, competitive analysis, and data investigation to uncover new opportunities
- Write clear product specs, user stories, and success criteria
- Define and prioritize the product roadmap for your area, balancing user needs, technical feasibility, and business impact
- Guide product development from idea through launch, iterating based on feedback and results
- Communicate priorities and progress to internal stakeholders
- Partner with customer success, sales, and marketing teams to drive adoption and value
Things You Might Work On- Leveraging AI to automatically curate the best jobs (photos, descriptions, reviews) for marketing content
- Powering fully-managed customer websites with real-time job data
- Building dashboards and analytics that help customers understand how they're performing and where to improve
- Driving increased review generation with new strategies, including AI voice outreach
Who You Are- 5+ years of product management experience, ideally in SaaS or B2B software with a focus on applications for SMBs and/or marketing solutions
- Proven track record of shipping products that solve real customer problems
- Strong communicator who excels at turning ambiguity into clarity
- Comfortable working side-by-side with engineers and designers
- Analytical and data-driven; you seek out insights to inform decisions
- A self-starter who thrives in a fast-paced, collaborative environment
Even Better If You Have- Experience working in or building software for the home services industry
- Exposure to AI/ML product development
- Background in startup or high-growth company environments
Why Join RealWork?- Startup environment within a stable, industry-leading company
- Competitive salary, bonus structure & equity
- Excellent Health, Dental, Vision and Parental Benefits
- Regular team outings & events
- Hybrid / Remote Flexibility
- Flexible PTO and Work Hours
- 401(k)
