Senior Product Manager, Prepaid Base Management

LifeWorks, Inc. • $86K — $136K *
Toronto, ON M3C 0E3In-Person
Telecommunications & Hardware
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 3-5 years of experience in Product Management, Marketing, Growth, Consulting, or a related role.
  • Proficiency in data analytics, able to use SQL, Excel, and business intelligence tools.
  • Strong organizational skills to manage multiple priorities and initiatives.
  • Proven problem-solving skills demonstrated through hypothesis testing and pilot initiatives.
  • Excellent collaboration skills for influencing cross-functional partners.
  • Strong communication abilities to craft narratives from data for diverse audiences.

Responsibilities

  • Own overall product strategy for Public and Koodo Prepaid, focusing on retention and ARPU growth.
  • Measure KPIs and track portfolio goals using analytics tools and dashboards.
  • Identify growth opportunities and validate ideas through data analysis and testing.
  • Build and present business cases to influence pricing and decision-making processes.
  • Craft strategic presentations for various organizational levels.
  • Collaborate with cross-functional teams to execute complex programs.

Benefits

  • Exposure to all areas of marketing and interaction with senior leaders.
  • Deeper understanding of telecom, product strategy, and customer-centric programs.
  • Dynamic and fast-paced work environment with significant impact.
  • Inclusive and collaborative team culture.
  • Access to mentorship and development opportunities.
  • Industry-leading tools and training for professional growth.
  • Flexible remote work options available.
  • Culture that supports community engagement and giving back.
  • Comprehensive rewards package with competitive salary and bonuses.
Full Job Description
Description

What you'll do

As a Senior Product Manager, you'll be responsible for:

  • Owning overall base strategy, including long-term retention and ARPU growth plans across Public and Koodo Prepaid. You'll report to the Manager of Products & Services and partner daily with Digital Product, Pricing Science, Marketing, and Channel teams to align on customer acquisition, retention, and monetization strategies
  • Measuring KPIs and tracking progress toward key portfolio goals using our business intelligence platform, analytics tools, and reporting dashboards. You'll become expert in the systems and tools that surface the insights guiding our decisions
  • Identifying new growth opportunities and bringing innovative ideas to life through hypothesis testing, data analysis, and pilot initiatives before full rollout
  • Building and presenting compelling business cases and recommendations. You'll drive recommendations on pricing and plan structure through our cross-functional governance process, influencing prioritization and decision-making across stakeholder groups
  • Crafting presentations with clear, strategic storytelling for all levels of the organization, from working-level partners to senior leadership
  • Collaborating with cross-functional teams, including Digital, Pricing, Channel, Customer Experience, and Strategy, to operationalize complex, multi-workstream programs


Qualifications

What you'll bring

  • 3-5 years of experience in Product Management, Marketing, Growth, Consulting, or a related strategic or analytical role. We value demonstrated impact and capability over tenure alone
  • Demonstrated ability to work with data and analytics to surface insights, build business cases, and influence decisions. You should be comfortable with SQL, Excel, and analytics tools-or willing to quickly upskill
  • Strong organizational skills with the ability to manage multiple priorities and operationalize complex initiatives
  • Demonstrated problem-solving ability through evidence of identifying root causes, testing hypotheses, designing A/B tests, or piloting initiatives to validate ideas before full rollout
  • Excellent collaboration and relationship-building skills, with the ability to influence cross-functional partners and align stakeholders
  • Strong communication skills across working-level and executive audiences, with the ability to translate data into compelling narratives


Great-to-haves

  • Experience in telecom or another customer-centric industry
  • A degree in Business, Marketing, Economics, or a related field
  • Prior experience in base management or lifecycle marketing


What we give back to you

  • Exposure to all areas of marketing, plus direct interaction with senior leaders
  • A deeper understanding of telecom, product strategy, and customer-first programs
  • A dynamic and fast-paced environment with meaningful impact
  • A diverse and collaborative team culture
  • Mentorship and development opportunities
  • Industry-leading tools and training to support your growth
  • A flexible remote work style
  • A culture that supports giving back to your community
  • Competitive pay and benefits
  • And yes, we also like to have fun!


Salary Range: $86,000-$136,000

Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:
  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more ...


Job Type: This is for a current vacancy

About LifeWorks, Inc.

LifeWorks, Inc. Careers

Joining LifeWorks, Inc. presents an unparalleled opportunity to become part of a leading team dedicated to professional growth and innovation in the industry. LifeWorks, Inc. is renowned for its commitment to excellence and a culture that fosters diversity and leadership.

Explore Job Opportunities

LifeWorks, Inc. offers a variety of job opportunities that cater to a range of skills and professional interests. Whether seeking an entry-level position or a more senior role, LifeWorks, Inc. provides a platform for career advancement and personal development.

Internship Programs

Embark on a professional journey with LifeWorks, Inc. through its dynamic internship programs. These opportunities allow individuals to gain hands-on experience, enhance their resumes, and develop essential skills in a real-world setting. Internships at LifeWorks, Inc. are a stepping stone to full-time employment and a flourishing career.

Professional Growth and Benefits

LifeWorks, Inc. is dedicated to the professional growth of its team members, offering extensive training and development programs. Employees enjoy comprehensive benefits that support both their professional and personal lives, ensuring a well-rounded employment experience.

Inclusive Culture and Diversity

The company prides itself on a workplace culture rooted in diversity and inclusion. LifeWorks, Inc. believes that a diverse team inspires innovation and enhances problem-solving capabilities. Through diversity training and inclusive hiring practices, LifeWorks, Inc. ensures that all team members have the opportunity to contribute and succeed.

Networking and Leadership Development

LifeWorks, Inc. encourages its employees to engage in networking and leadership development activities. These initiatives are designed to build strong professional networks and develop the leadership skills necessary for career advancement within the company.

Innovation at LifeWorks, Inc.

At the forefront of innovation, LifeWorks, Inc. continually seeks to implement cutting-edge solutions and services. The team at LifeWorks, Inc. is composed of dedicated professionals who bring creativity and expertise to every project, driving the company's success in a competitive market.

Hiring Process

The hiring process at LifeWorks, Inc. is designed to identify and attract top talent. Candidates undergo a thorough interview process that assesses their skills, cultural fit, and potential for growth within the company. LifeWorks, Inc. values transparency and communication, ensuring that all applicants receive timely updates and feedback.

Career Opportunities Await

LifeWorks, Inc. is actively hiring and looking for motivated individuals who are ready to take their careers to the next level. Explore the open positions and find where your skills and passions align with the needs of LifeWorks, Inc.

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LifeWorks, Inc. is not just a company; it's a place where careers are nurtured, and futures are built. Join the team and be part of a community that values hard work, creativity, and a commitment to excellence.
Learn more about LifeWorks, Inc.
Industry
Healthcare
* Ladders Estimates

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