Department Description

Palmetto Home is a branch of Palmetto focused on the democratization of the renewable energy and HVAC industries. We provide homeowners with financial products to benefit from solar power, energy storage systems, and home efficiency through advanced heating and cooling technologies. We empower solar and HVAC sales professionals and installation companies with access to our proprietary platform, financing, customer management system, and milestone quality control system. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our growing financial product adoption.

As Senior Product Manager for Palmetto Home, you will own end-to-end product strategy and execution for one or more market segments of our consumer financing business. In addition, you'll hold product ownership of the core technical components that power our origination, underwriting, onboarding, and servicing across all segments.

This is a builder's role. You'll work in a fast-growing, rapidly diversifying business unit where the problems are interesting and the opportunity to define something meaningful is real. You'll partner with engineering, design, data, operations, and business leaders - as well as external capital providers, installer partners, and service integrators - to ship products that scale efficiently and create durable value.

This role reports to the VP of Product.

Location

This position will be based in Charlotte, NC.
What You'll Own

Platform & Product Execution

• Drive the product roadmap for key components of Palmetto's financing origination and servicing platform - from discovery through delivery and iteration
• Manage and prioritize the product backlog; partner with engineering and stakeholders to groom, build, test, and expand.
• Own OKRs that tie your team's work to measurable business unit and company objectives
• Evaluate and evolve product strategy based on experiment results, usage data, and market signals

Growth & Diversification

• Identify, define, and build solutions that drive growth in core solar + storage and home improvement financing and expand into new asset classes and markets
• Enable Palmetto to integrate with external platforms (capital providers, installer tools, data providers) to accelerate growth and capture market share
• Partner with business development, operations, and servicing teams to uncover and prioritize the right problems

Customer & Market Intelligence

• Develop deep expertise in Palmetto's customer segments - homeowners, installers, capital providers, etc - through ongoing research, testing, and analysis. Be in the field and work directly with internal and external users.
• Translate customer insight into clear problem definitions, scoped solutions, and confident decisions
• Balance commercial and technical perspectives when navigating tradeoffs

Cross-Functional Leadership

• Build strong working relationships with internal stakeholders across operations, business development, servicing, business systems, platform, data, and consumer product teams
• Influence prioritization and action across dotted-line teams without direct authority
• Deploy modern product development practices: ample discovery, rapid validation, outcome-based delivery, iteration.

AI & Platform Leverage

• Actively identify and apply AI-powered tools and approaches to accelerate discovery cycles, improve team productivity, and make smarter use of data and platform capabilities

What We're Looking For

Experience

• 7-10 years of product management experience, with meaningful time in consumer finance origination, servicing, capital markets, credit/risk, or adjacent domains
• Background in B2B home improvement, solar, or consumer-facing financial products strongly preferred
• Experience at a high-growth startup or during a period of significant product portfolio scaling is a strong plus
• Proven track record owning a roadmap, leading sprint execution, and shipping independently

Skills & Mindset

• Deep fluency with platform workflows, API integrations, and decisioning systems connecting internal and third-party tools
• Strong analytical orientation - comfortable defining metrics, pulling data, and connecting quantitative signals to product decisions
• Iterative thinker with experience running experiments, learning from failure, and using those learnings to move faster
• High-EQ communicator and influencer who can rally cross-functional teams around a clear vision without relying on authority
• Bias toward action: disambiguates fast, moves toward clarity, and knows when to go hands-on
• Entrepreneurial - comfortable starting from zero and building something meaningful from scratch

What Success Looks Like in Year One

• You have a deep understanding of Palmetto's origination and servicing workflows, data model, and key integrations
• You've shipped meaningful product improvements that demonstrate measurable impact on growth, efficiency, or portfolio quality
• You've established strong working relationships across Capital, Platform, Data, and Operations teams
• You're operating largely autonomously - driving roadmap decisions, managing backlog, and running sprint activities with minimal supervision
• You've defined OKRs for your domain and are tracking against them with credible data

Employment is contingent upon the successful completion of a background check.