Microsoft

Senior Product Manager

Microsoft$119K — $234K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree with 5+ years in product management or software development, or equivalent experience.
  • Preferred: 2+ years launching a product or feature in the market.
  • Preferred: 4+ years enhancing product metrics like customer growth and retention.
  • Preferred: 4+ years disrupting the market for a product or feature.
  • Experience in bringing concepts to real-world applications through prototyping.
  • Proficiency in using data and live-site signals for product improvement, and familiarity with AI-driven products.

Responsibilities

  • Own product outcomes from strategy to delivery, focusing on customer impact.
  • Define the product vision and roadmap based on insights and priorities.
  • Lead the design of AI-driven support experiences and workflows.
  • Drive product execution across various teams to deliver high-quality solutions.
  • Manage backlog and prioritize work for maximum impact.
  • Utilize live-site data and KPIs for continuous improvement and iteration.
  • Prototype and validate new ideas quickly with AI tools.

Benefits

  • Comprehensive health and wellness plans.
  • Generous retirement savings options.
  • Professional development opportunities.
  • Flexible work arrangements.
  • Employee discounts on products and services.
Full Job Description
Responsibilities

  • Own end-to-end product outcomes from strategy through delivery, ensuring measurable customer and business impact


  • Define product vision, strategy, and roadmap grounded in customer insights, data, and business priorities


  • Lead the design and delivery of AI-powered support experiences and agent-based workflows, including autonomous resolution capabilities


  • Drive product execution across engineering, data, design, and service delivery teams, delivering scalable, high-quality solutions


  • Lead prioritization, backlog management, and cross-team alignment, focusing teams on the highest-impact work


  • Use live-site signals, experimentation, and operational KPIs to drive continuous product improvement, owning evaluation metrics and iteration velocity


  • Rapidly prototype and validate new ideas using AI tools, accelerating learning and reducing time from concept to impact


Qualifications

Required/minimum qualifications

  • Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience.


Preferred qualifications

  • 2+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).


  • 4+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).


  • 4+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).


  • Experience taking products or systems from concept to real-world usage, validating ideas quickly through prototyping and iteration.


  • Experience using data, live-site signals, and experimentation to drive product improvements and measure impact.


  • Experience working with or interest in AI-driven products (e.g., generative AI, LLMs), with the ability to quickly learn and apply new techniques.


Product Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

Microsoft Careers

Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

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Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

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Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

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Microsoft is a place where you can build a professional network that spans the globe. Our employees benefit from connections with top-tier professionals and industry leaders, which opens doors to innovative projects and collaborative opportunities that are second to none.

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If you're ready to take on exciting challenges and make a difference in the world of technology, explore the job opportunities at Microsoft. Search for open positions that match your skills and interests, and prepare to embark on a rewarding career path filled with innovation and opportunities for personal and professional growth.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ

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