The Role:Maven is hiring Senior Product Managers to own critical product lines across our AI agent platform. You'll own a product vertical end-to-end, with a revenue target and direct accountability for business outcomes.
We're building AI agents for every communication modality at enterprise scale, and we need PMs who can take full ownership of these product lines:
- Voice - Our fastest-growing modality and a technical beast in its own right. This role requires hands-on experience with telephony platforms and voice-based product development.
- External Channels - Chat, email, SMS, WhatsApp, and every text-based channel where our agents interact with end customers. High complexity, high volume, and high impact.
- Internal Use Cases - Copilots, Slack bots, and internal-facing AI agent applications that serve our customers' teams directly.
Each PM owns their product line's roadmap, partners with GTM to drive revenue, and operates with real autonomy. This is a builder role at a company that's already proven product-market fit with customers like TripAdvisor, Thumbtack, and Clio.
What You'll Do:- Own your product line end-to-end: roadmap, requirements, delivery, and P&L. You have a revenue target, not just a feature list.
- Work directly with enterprise customers to extract requirements and translate them into clear, actionable PRDs and engineering specs.
- Partner with GTM to drive adoption and revenue growth for your product area.
- Collaborate with an elite engineering team to ship at speed in a fast-moving AI landscape.
- Define and defend prioritization decisions across a multi-modal AI platform where every product line intersects.
- Contribute to broader product strategy alongside Maven's CTO and platform leadership.
Who You Are:- 5-7+ years of product management experience, with a mix of consumer and enterprise strongly preferred.
- You've shipped products at startups and scaled them at larger companies. You understand the difference between the two and can operate in both modes.
- You can extract requirements from messy, ambiguous customer conversations and turn them into tight PRDs. This is non-negotiable.
- You're a problem solver, not a project manager. You've been the person figuring out what to build and why, not just tracking whether it shipped on time.
- You have real enthusiasm for AI, LLMs, and what's possible with autonomous agents. You follow the space because you're genuinely interested, not because it's trending.
- Strong communication across audiences. You can hold your own with deeply technical engineering teams and translate complex product decisions for customer-facing stakeholders.
- For the Voice PM specifically: domain expertise in telephony is required. The other two product lines are open to strong generalist PMs.
Location:Boston (preferred), San Francisco, or New York.
Compensation:Competitive total compensation including base salary of $175,000-220,000, bonus, comprehensive benefits, and equity in a well-funded, high-growth AI company.
Join us in changing the face of enterprise customer support!
