Microsoft

Senior Product Manager- M365 Messaging

Microsoft • $119K — $234K *
Redmond, WA 98052In-Person
Enterprise Technology
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree AND 5+ years experience in product/service/program management or software development
  • 2+ years experience taking a product, feature, or experience to market
  • 4+ years experience improving product metrics for a market
  • Proven ability to influence cross-organizational technical strategy and execution
  • Solid written and verbal communication skills, particularly in explaining technical tradeoffs

Responsibilities

  • Define product strategy, requirements, and roadmap for Microsoft 365 messaging platform capabilities.
  • Partner with engineering teams to deliver scalable and secure messaging services.
  • Collaborate with Microsoft 365 partners to identify and drive reusable solutions.
  • Translate partner and customer requirements into clear product specifications.
  • Drive alignment on priorities and influence decisions across teams.
  • Identify patterns in partner scenarios and guide towards common implementations.
  • Use data to define goals and enhance service quality and operational health.

Benefits

  • Opportunity to work on high-impact projects with global significance.
  • Collaborative environment with cross-organizational influence.
  • Focus on enterprise trust with attention to security and compliance requirements.
Full Job Description
Overview

As a Senior Product Manager- M365 Messaging, you will define and deliver product investments that strengthen the shared messaging platform and enable new customer and partner scenarios. You will work closely with Microsoft Teams, Copilot, Outlook, and other Microsoft 365 partners to translate customer and business needs into durable platform capabilities that are secure, reliable, compliant, performant, and cost-effective.

This is a high-impact role for a product leader who can connect platform strategy to execution, navigate technical tradeoffs, and build alignment across multiple organizations. You will help shape priorities, clarify requirements, manage dependencies, and drive measurable outcomes for services that operate at global scale.

Responsibilities

  • Define product strategy, scenarios, requirements, and roadmap priorities for Microsoft 365 messaging platform capabilities.
  • Partner with IC3 engineering teams to deliver secure, reliable, scalable, and cost-effective messaging services.
  • Collaborate with Microsoft Teams, Copilot, Outlook, ODSP, Dynamics, and other Microsoft 365 partners to identify shared needs and drive reusable platform solutions.
  • Translate partner, customer, compliance, and operational requirements into clear product specifications, success criteria, and phased delivery plans.
  • Drive cross-organizational alignment on priorities, architecture decisions, dependencies, and adoption plans while influencing without direct authority.
  • Identify patterns across partner scenarios and guide teams toward common schemas, APIs, platform primitives, and service standards instead of one-off implementations.
  • Use data and customer signals to define goals and improve reliability, latency, quality, usage, cost efficiency, and operational health.
  • Champion enterprise trust by incorporating security, privacy, compliance, auditability, data lifecycle, and resiliency requirements into product plans.
  • Manage multi-team execution, surface risks early, and develop mitigation plans with engineering and product leaders.
  • Communicate product direction, technical tradeoffs, progress, risks, and decisions to engineering teams, partner organizations, and leadership.


Qualifications
Required Qualifications:

  • Bachelor's Degree AND 5+ years experience in product/service/program management or software development
    • OR equivalent experience.


Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:

  • Bachelor's Degree AND 8+ years experience in product/service/program management or software development
    • OR equivalent experience.
  • 2+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
  • 4+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
  • 4+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
  • Demonstrated ownership of a platform, infrastructure, or enterprise service product, including strategy, roadmap, requirements, and partner adoption.
  • Experience translating complex partner and customer requirements into durable, reusable platform capabilities rather than one-off integrations.
  • Proven ability to influence cross-organizational technical strategy and execution across engineering, product, design, and operations teams.
  • Solid written and verbal communication skills, with the ability to explain technical tradeoffs and product decisions to engineering teams, senior leaders, and executives.
  • Experience with large-scale distributed systems, messaging, storage, real-time communication, pub/sub, notification, or presence platforms.
  • Familiarity with AI and Copilot scenarios, agentic workflows, conversation systems, or notification experiences.
  • Experience defining and driving non-functional requirements such as reliability, latency, security, compliance, auditability, resiliency, and cost.
  • Experience leading multi-team, multi-quarter initiatives with cross-organizational dependencies and phased delivery plans.
  • Comfort operating in a fast-moving, ambiguous environment where customer needs, technical constraints, and partner priorities evolve in parallel.


Product Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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