Job Description

Primary Function of Position

The Senior Product Manager, Future Forward will support product management of novel robotic platforms and technologies. This includes executing future-oriented projects to advance the capabilities of future platforms, working closely with customers to capture voice of customer and translate research and insights into user needs. Interface with cross-functional teams including Product Design, Interaction Design, Human Factors, Clinical Development Engineering and Engineering to develop product requirements and represent the customer through the Product Development Process (PDP), support trade-off discussions and help prepare new products for commercial launch. This role contributes to strategic planning, represents the voice of the customer to the organization, and plays a key role in product development efforts. Working across product franchises, in multiple geographies, and in collaboration with cross-functional stakeholders across Product Operations and Commercial functions, this person will help tie the value-proposition of multiple products into a cohesive and compelling story that ranges across the portfolio lifecycle (from launch to end-of-life).

Essential Job Duties

Roadmap Development

• Contribute to the product roadmap, particularly the Desirability and Feasibility aspects, in alignment with the company's long-term priorities. Support business justification for recommendations and help gain alignment across key stakeholders on project prioritization.
• Develop a solid understanding of the diagnosis and treatment of new clinical spaces, including monitoring and consuming clinical literature, attending medical society meetings and engaging with physician key opinion leaders.
• Understand market-leading, emerging and complementary technology and its impact on Intuitive's product lines.
• Conduct qualitative and quantitative market research. Perform customer interviews (patients, HCPs & their care team, providers and payers) and observations to develop insights and inform the product roadmap.

Product Design, Development and Launch

Support the development of next-generation products and services aligned with customer needs and company's long-term targets:

• Identify and clearly articulate unmet customer needs
• Evaluate fit or prototype product solutions
• Evaluate critical business requirements and potential product impact
• Support cross-functional project management through the product development process including developing market requirements and product requirements
• Support core product tradeoff discussions and help create alignment across key cross-functional stakeholders, including design engineering, clinical development engineers and manufacturing.
• Participate in tradeoff discussions with design teams while keeping the needs of the customer and the business in mind.
• Contribute to product positioning, claims, messaging and support market research for pricing.
• Support execution of a smooth product rollout process, including global product launch. Participate on cross-functional product rollout teams to prepare products for worldwide launch.
• Measure product success by monitoring product adoption and seeking post-launch product feedback.
• Work closely with downstream product management for global product launch, SIOP, quality and commercialization.

Business Analysis

• Support identification of high potential product investigations by potential market size and customer benefit
• Evaluate value to the customer and willingness to pay of proposed product concepts
• Support core product tradeoff discussions between cost and performance; help align key cross-functional stakeholders

Inbound and Outbound Business Development

Work with the engineering and business development teams to evaluate new technologies and support prioritization of the new business development pipeline

Qualifications

Required Skills and Experience

• Must be a highly passionate individual that notices and cares about design details and physician/customer experience with medical technology
• At least 7 years of professional experience with at least 3 years of experience in medical device product management and product marketing
• Experience contributing to market and product requirements for medical devices
• Build commercial and KOL partnerships to inform a value-driven portfolio narrative
• Strong communication and presentation skills, including experience presenting to cross-functional teams and management
• Self-starter with ability to contribute in a fast-paced environment
• Able to prioritize and smoothly manage multiple tasks
• Agility to pivot focus to meet evolving sales and customer needs
• Proven ability to work across disparate parts of an organization to deliver results
• Well versed in MS Office Suite, Tableau, SFDC and digital marketing tools
• Ability to work in surgical labs and hospital patient care areas is required
• Ability to travel 30%. Some international travel may be required
• The position is located at Intuitive Headquarters in Sunnyvale, California

Required Education and Training

• Experience contributing to market and product requirements for medical devices
• Minimum Bachelor's degree (STEM preferred)
• MBA desirable

Working Conditions

• Ability to work in surgical labs and hospital patient care areas is required
• Ability to travel 30%. Some international travel will be required
• The position is located at Intuitive Headquarters in Sunnyvale, California

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate's experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate's qualifications, consistent with applicable law.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.