Workiva, Inc

Senior Product Manager, Emerging Products & AI

Workiva, Inc$129K — $207K *
US-AnywhereRemote in United States
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of product management experience or 4+ years with an advanced degree
  • Proven experience managing B2B SaaS or enterprise workflow automation software
  • Strong understanding of applied AI and modern techniques like LLM
  • Ability to translate ambiguous user feedback into structured requirements
  • Exceptional focus on user psychology and risk management.

Responsibilities

  • Lead customer discovery through interviews and workflow analyses
  • Synthesize user insights to create product-market hypotheses
  • Collaborate to develop rapid prototypes and validate concepts
  • Design intuitive AI interactions that build user trust
  • Implement security governance for AI agents to ensure compliance
  • Act as a product leader to connect engineering, design, and market efforts

Benefits

  • Discretionary annual bonus
  • Restricted stock units at hire
  • 401(k) match
  • Comprehensive employee benefits package
  • Remote work flexibility with reliable internet access
Full Job Description
Workiva's Growth organization is building the next generation of AI-native products. We are seeking a Senior Product Manager, to transform ambiguous, complex customer challenges into validated, high-trust enterprise product solutions. In this role, you will champion early product spaces from inception to evaluation: uncovering systemic customer challenges, developing rapid technical prototypes, determining where artificial intelligence drives measurable value, and validating product-market fit with clear evidence before scaling.

This is a technical, zero-to-one validation role focused on systemic exploration rather than static roadmap maintenance. Your core challenge will be architecting probabilistic AI experiences that deliver high utility while maintaining strict predictability, data security, and user safety within a highly regulated, high-trust enterprise compliance environment.

What You'll Do
  • Deep Customer Discovery & System Mapping:Lead qualitative user interviews, observational workflow walk-throughs, and technical discovery sessions to analyze how enterprise finance, compliance, and audit teams manage complex operational data. Diagram enterprise dependency structures, human-to-system handoffs, multi-stakeholder approval gates, and historical operational failure points
  • Hypothesis Formulation & Strategic Betting: Synthesize messy, fragmented user signals into structured, reusable problem definitions rather than one-off custom feature requests. Translate field observations into precise product-market hypotheses, defining the explicit customer value, repeatability, and expected business impact of your proposed AI workflow interventions
  • Rapid Prototyping & Technical Validation: Collaborate closely with design and engineering partners to develop, script, and launch low- and high-fidelity validation concepts (utilizing tools like SQL, Python, Retool, or Streamlit). Establish clear Minimum Viable Product (MVP) boundaries, explicit non-goals, and concrete validation timelines to decisively recommend whether to scale, pivot, or sunset an early-stage product vector
  • Agentic Experience & Trust Frameworks: Translate complex enterprise compliance anxieties into intuitive, high-trust agentic experiences. You will define the interaction paradigms that dictate how autonomous agents collaborate with humans-ensuring the product interface clearly signals when an AI is making a probabilistic recommendation versus when deterministic rules apply. You will champion the design of elegant human-in-the-loop touchpoints that allow users to easily audit, verify, and approve AI-driven outcomes without sacrificing workflow momentum
  • Agentic Boundary & Security Governance: Formulate, model, and implement digital authority boundaries for autonomous enterprise AI agents. Design enterprise-grade, permission-aware access policies that precisely define what an agent can read, summarize, compile, update, escalate, or execute, ensuring absolute auditability under active corporate compliance guidelines
  • Cross-Functional Alignment & Performance Analysis: Act as the central, transparent product leader connecting technical engineering workflows, UX design iterations, data security requirements, and go-to-market (GTM) pilot rollouts. Establish the core quantitative Key Performance Indicators (KPIs) that track early feature adoption, and conduct open, evidence-driven retrospectives on experimental features to constantly iterate on team strategy


What You'll Need

Minimum Qualifications
  • 6+ years of experience in product management or a closely related technical product-building role with a Bachelor's degree; OR 4+ years of experience with an Advanced Degree
  • Demonstrated track record managing B2B SaaS applications, enterprise workflow automation software, data-intensive products, or corporate business tools
  • Strong conceptual understanding of the modern applied AI landscape, including Large Language Model (LLM) capabilities, multi-agent orchestration, and human-in-the-loop design patterns. You know what AI can do for a user, and how to design experiences around it
  • Proven experience translating highly ambiguous, unstructured user pain points into structured technical requirement documentation, validation roadmaps, and testable hypotheses
  • Exceptional product craft with a deep focus on user psychology, interface transparency, and building high-trust solutions in risk-averse environments


Preferred Qualifications
  • Ability to understand how modern software products are structured, including APIs, front-end experiences, back-end services, data flows, AI/ML services, and integrations, and to use modern AI tools to explore, prototype, and work effectively with engineering
  • Advanced degree
  • Background working within deeply regulated domains (e.g., corporate accounting, financial auditing, compliance reporting, risk management, legal operations, or ESG/sustainability tracking)


Working Conditions & Travel Requirements
  • Ability to travel up to 20% to facilitate customer discovery workshops, align with internal distributed product teams, and represent Workiva at key industry conferences
  • Reliable internet access during any remote work outside a Workiva office


How You'll Be Rewarded
• Salary range in the US: $129,000.00 - $207,000.00
• A discretionary bonus typically paid annually
• Restricted Stock Units granted at time of hire
• 401(k) match and comprehensive employee benefits package

The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.

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About Workiva, Inc

Workiva Inc. is a global software company headquartered in Ames, Iowa. The company provides cloud-based solutions for connected reporting and compliance, enabling collaboration and data integration for enterprises. Workiva's platform offers a suite of tools for data management, reporting, and compliance, including SOX, SEC, and XBRL reporting. The company's customers include more than 75% of the Fortune 500 and over 2,800 enterprises worldwide. Workiva was founded in 2008 and went public in 2014.
Learn more about Workiva, Inc
Size
2,106 employees
Market Cap
$4.3 billion
Industry
Net Income
-$48.4 million
Founded
2008
5 Year Trend
+19.9%
Revenue
$351.5 million
NASDAQ

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