Charles Schwab

Senior Product Manager - Digital Wealth Advisory Experiences

Charles Schwab • $120K — $145K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent practical experience
  • 7-10+ years of product management and strategy experience in financial services or a related sector
  • Strong understanding of wealth management clients and advisor practices
  • Proven track record leading complex cross-functional projects from definition to outcome measurement
  • Ability to connect strategy to practical execution while remaining detail-oriented
  • Exceptional communication skills with the ability to influence stakeholders
  • Technical fluency in workflows, data, and integrations with technology teams

Responsibilities

  • Lead the product strategy and execution for key wealth management initiatives
  • Develop a comprehensive understanding of client and advisor needs to identify opportunities
  • Partner with business leaders to clarify problems and define actionable product plans
  • Translate high-level strategies into detailed requirements and measurable outcomes
  • Coordinate efforts for teams supporting client needs and shared workflows
  • Enhance service models for affluent and ultra-high-net-worth client segments
  • Collaborate with technology teams to evaluate solutions and understand dependencies

Benefits

  • Eligible for bonus or incentive opportunities
Full Job Description
Your Opportunity

The Digital Wealth Advisory Experiences team is responsible for defining and delivering experiences that help evolve how Schwab serves wealth management clients and supports the advisors who serve them. Our work spans strategic business priorities, advisor and client experiences, operating-model design, workflow enablement, and the digital capabilities required to bring those strategies to life.

We are looking for a product champion who is passionate about wealth management, solving ambiguous business problems, and translating strategy into action. This role will support a flexible portfolio of high-priority initiatives that may include advisor teaming, client segmentation, ultra-high-net-worth experiences, and other emerging priorities across Wealth and Advice.

In this role, you will work across Wealth, Retail, Technology, Operations, Product, and field teams to define future-state experiences and operating models, identify the capabilities needed to enable them, and help drive efforts from early strategy and discovery through implementation. The ideal candidate brings strong wealth-management and business acumen, practical product-management experience, and enough technical understanding to partner effectively on workflow, data, Salesforce, and integration considerations.

The Team Is Responsible For

  • Defining, prioritizing, executing, and measuring the Digital Wealth Advisory Experiences roadmap and associated business outcomes
  • Shaping advisor and client experiences that support the continued evolution of Schwab's wealth-management offerings
  • Translating strategic priorities and future operating models into clear experience, process, workflow, data, and technology needs
  • Partnering across business, product, design, operations, risk, legal/compliance, and technology teams to move complex initiatives from concept through implementation
  • Designing scalable approaches that improve coordination, consistency, advisor effectiveness, and client outcomes
  • Using advisor, client, business, and operational insights to inform recommendations, priorities, and investment decisions
  • Driving stakeholder alignment and adapting the roadmap as business priorities and client needs evolve
What You'll Do
  • Lead product strategy, discovery, and execution for a flexible portfolio of strategic Wealth initiatives, which may include advisor teaming, client segmentation, ultra-high-net-worth experiences, and related operating-model transformation efforts
  • Develop a deep understanding of wealth-management clients, advisor practices, service models, specialist engagement, and operational workflows to identify opportunities and define future-state experiences
  • Partner with business leaders and field stakeholders to clarify problems, test assumptions, define target outcomes, and turn broad strategies into actionable product plans
  • Connect strategy to execution by translating business and operating-model decisions into prioritized capabilities, requirements, roadmaps, user stories, and measurable outcomes
  • Help define how advisor teams, associate roles, specialists, and cross-functional partners coordinate around client and household needs, including the workflows and shared visibility required to support those relationships
  • Support the evolution of differentiated experiences for client segments, including affluent and ultra-high-net-worth clients, by connecting service-model decisions to advisor, client, process, and technology implications
  • Partner with technology and architecture teams to evaluate solution options and understand dependencies involving Salesforce, workflow platforms, data, integrations, and advisor-facing experiences
  • Serve as a product leader, connector, and integrator across multiple organizations, bringing structure to ambiguity and maintaining alignment among business, product, technology, operations, and field partners
  • Develop recommendations informed by client and advisor feedback, qualitative and quantitative analysis, business objectives, operational realities, and product-management best practices
  • Communicate strategy, priorities, decisions, progress, risks, dependencies, and trade-offs clearly to leadership and cross-functional stakeholders
  • Define success measures, monitor outcomes, incorporate feedback, and adjust the product approach as business priorities and insights evolve
What you have

Required Qualifications:

  • Bachelor's degree or equivalent practical experience
  • Strong product-management and product-strategy skills, with 7-10+ years of relevant experience; experience in financial services, wealth management, banking, fintech, or a related industry
  • Demonstrated understanding of wealth-management clients, advisor practices, products, services, or operating models
  • Experience leading complex, cross-functional initiatives from ambiguous problem definition through strategy, requirements, implementation, and outcome measurement
  • Ability to connect high-level strategy to practical execution and remain engaged in the details required to move work forward
  • Experience analyzing complex business processes, service models, or operating models and translating them into scalable product, process, and technology solutions
  • Strong discovery and requirements-definition skills, including the ability to synthesize business, client, advisor, operational, risk, and technology considerations
  • Exceptional written and verbal communication skills, including the ability to explain complex topics, frame decisions and trade-offs, tell a compelling story, and present to all levels of the organization
  • Demonstrated ability to influence without direct authority, build trusted cross-functional relationships, and align stakeholders with different priorities
  • Sufficient technical fluency to partner effectively with technology teams on workflows, data, integrations, platforms, and solution options

Preferred Qualifications:

  • Advanced degree in business, product management, finance, technology, or a related field
  • High emotional intelligence, sound judgment, and the ability to lead through uncertainty, competing priorities, and organizational complexity
  • Self-starter with strong organizational skills and the ability to manage multiple workstreams in a dynamic environment
  • Direct experience in wealth advisory, ultra-high-net-worth, client segmentation, advisor teaming, specialist models, or advisor/client experience design
  • Experience defining or implementing new business, service, relationship, or operating models
  • Experience with Salesforce or Financial Services Cloud, including advisor or client workflows, team structures, data, or integrations
  • Experience leading large-scale product or business transformation initiatives in a regulated environment
  • Experience partnering with field organizations, advisors, operations teams, product design, architecture, engineering, risk, legal, or compliance
  • Familiarity with workflow automation, digital platforms, data-enabled experiences, or emerging technologies as enablers of business strategy

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

About Charles Schwab

Charles Schwab is a financial services company that provides a full range of securities, brokerage, banking, money management, financial advisory, investor, and retirement plan services. It operates in four main divisions; investing, wealth management, banking, and trading. Charles Schwab provides a full-service brokerage platform that serves individual investors who invest on their own or through a workplace-sponsored retirement or equity plan, as well as banking through Schwab Bank. The firm was founded in 1973 and is headquartered in San Francisco, California.

Charles Schwab Careers

Join the vibrant team at Charles Schwab, a leader in global finance, where your career is propelled by innovation, leadership, and a commitment to diversity and professional growth. At Charles Schwab, we offer more than just job opportunities; we provide a platform for you to make a significant impact on the industry and our clients' lives.

Work You’ll Do

At Charles Schwab, we are dedicated to helping our clients manage their financial futures. Being part of our team means you'll work alongside some of the most skilled professionals in the financial services industry. Our culture thrives on teamwork, integrity, and relentless dedication to our clients. Whether you're looking for a position in financial consulting, technology, or administrative support, Charles Schwab offers a dynamic work environment where your skills will be honed and your achievements recognized.

Innovate and Lead

Embrace the opportunity to lead through innovation. Charles Schwab’s commitment to technology and innovation is fundamental to our service delivery. By joining our team, you will be at the forefront of developing new solutions that redefine the future of finance. Your leadership can guide significant projects that impact our company and the industry.

Grow Your Career

Charles Schwab believes in fostering the growth of its employees. Whether through professional development programs, diversity training, or leadership workshops, we ensure that our team members receive the support and training they need to advance their careers. With a variety of career paths available, your job at Schwab can evolve with your interests and expertise.

Internship and Employment Opportunities

Start your professional journey with Charles Schwab through our internship programs or full-time employment opportunities. We seek individuals who are passionate, curious, and ready to drive change. A career at Schwab is not just about having a job; it's about building a lasting relationship with a company that values your potential.

Benefits and Culture

Charles Schwab is renowned for its employee-friendly culture. We offer a comprehensive benefits package that supports the health, financial stability, and work-life balance of our team members. From competitive salaries and bonuses to health insurance and retirement plans, Schwab ensures that your career is as rewarding as it is enriching.

Networking and Professional Development

Expand your professional network and enhance your skills through our various networking events, mentorship programs, and training sessions. At Charles Schwab, we believe in leveraging collective expertise to foster learning and innovation. Engage with leaders, gain insights from experienced professionals, and build relationships that will aid your career trajectory.

Join Our Team

Explore the numerous career paths available at Charles Schwab and discover how your talents can be utilized to their fullest potential. Search open positions that match your skills and interests. We are continuously hiring across various disciplines and look forward to adding innovative, driven individuals to our team.

Stay Connected

Keep up to date with the latest from Charles Schwab Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and be the first to know about new openings, company news, and professional tips.

Explore Charles Schwab Jobs

Ready to take the next step in your career? Visit our careers page to review current job openings, submit your resume, and prepare for your interview. At Charles Schwab, your future is waiting. [SEARCH CHARLES SCHWAB JOBS] Join Charles Schwab today and be part of a team that values diversity, innovation, and leadership—where your career can thrive in the exciting world of finance.
Learn more about Charles Schwab
Size
34,200 employees
Market Cap
$151.6 billion
Industry
Net Income
$3.2 billion
Founded
1973
5 Year Trend
+20%
Revenue
$12.1 billion
NASDAQ

Similar Jobs

More Jobs at Charles Schwab

More Finance & Insurance Jobs

Find similar Senior Product Manager - Digital Wealth Advisory Experiences jobs: