Charles Schwab

Senior Digital Product Manager

Charles Schwab • $120K — $145K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree
  • 5+ years in product management/program management
  • Experience in financial services product management
  • Passion for digital innovation and client experience
  • Superior communication skills for complex topics
  • Collaborative experience in Agile teams
  • Effective cross-functional relationship builder
  • Strong analytical and creative problem-solving skills

Responsibilities

  • Lead product discovery for Transfers & Pay functions
  • Collaborate with design partners for user experience enhancements
  • Manage routine activities with scrum teams
  • Frame problems and opportunities for strategic roadmaps
  • Drive execution of product strategy and roadmap
  • Utilize AI and development tools to support products
  • Support high-performing team dynamics

Benefits

  • Access to bonus or incentive opportunities
  • Opportunity to lead high-impact product initiatives
  • Engagement with cross-functional teams
  • Contribution to innovative financial service solutions
  • Potential for professional development within a leading financial organization
Full Job Description
Your Opportunity

Charles Schwab's Digital Retail Digital Payments and Move Money team builds key experiences for clients and strives to continue to make it easier for clients to get funds where they want. Our motto is “Make It Easy”, so we focus on delivering best-in-class experiences for clients that make moving assets into, between, and out of Schwab as simple and intuitive as possible. We collaborate across user experience, product, client service, operations and technology teams across the enterprise to build products clients love.

 

We are looking for an Senior Product Manager (individual contributor) to lead across our Transfers & Pay functions, helping us craft the future money movement at Schwab. We are on a journey to build the future of financial services. We help our clients and advisors plan for and build towards their financial goals and they are passionate about the tools and experiences we provide.

 

This role will have responsibility for critical, high-volume Transfer & Pay experiences across web and mobile channels. This includes ongoing activities with high performing scrum teams (bug management, clear acceptance criteria and consistent user stories, and identifying and driving closure of dependencies). This Senior Product Manager will lead Product discovery for assigned products working with Design partners for experience enhancements and develop understanding of complex backend integrations to build high quality experiences that delight our client. The role will require a strong sense of storytelling to frame problems and opportunities to influence strategic roadmaps and alignment across leadership cross functional teams.

 

What you are good at:

  • Asset Transfer & Money Movement – Industry knowledge of the operational and digital money movement space, client needs, processes and the ability to drive cross cutting initiatives to completion
  • Product Planning & Roadmaps – Support the development and execution of the product strategy and roadmap for assigned digital capabilities, facilitating PI planning across teams, maintenance, and stakeholder reviews
  • Product Management – Experience owning and managing digital products and/or enterprise capabilities in an Agile delivery environment
  • Product Discovery – Drive analysis and insights with external and internal resources to understand a problem and developexperiences through research and iterative design to develop solutions to meet and exceed client and internal stakeholder expectations
  • Product Development Tools – Experience utilizing multiple different applications in support of the Product and Softwaredevelopment lifecycle including, but not limited to Jira, Confluence, Rally, and GitHub. Expectations to utilize AI to accelerate and simplify internal processes
  • Cross Team Planning & Alignment– Experience leading cross-team product and planning activities that ensure roadmaps are aligned on business objectives and regulatory deliverables. Influencing alignment across partner teams, as needed
  • Team Building – Experience actively contributing to high-performing teams. Serve as a leader within the Digital Payments & Move Money by supporting team members and activities across all existing Product Managers
  • Subject Matter Expertise - An in-depth understanding of Move Money and Payments at Charles Schwab from front to backend, with an ability to apply your knowledge to drive value added client experience impacts for a critical function for our clients
  • Schwab's integrated ecosystem - Advanced knowledge and background of Schwab systems and integrations
  • Cross functional and Stakeholder knowledge - Understanding of experiences across Schwab digital and non-digital functions tounderstand impacts and value of changes to drive cohesive and collaborative change management across all move money partners and experiences at Schwab
What you have

Required Qualifications:

  • Bachelor's degree
  • 5 + years strong product management and/or program management experience with demonstrated ability to develop andimplement product strategies and deliver high priority initiatives
  • Product management experience in financial services
  • A passion for digital innovation and commitment to superb client experience
  • Superior communication skills, ability to communicate complex messages and trade-offs and tell a compelling story
  • Experience working in a collaborative multi-disciplinary team within an interactive process and an Agile developmentmethodology
  • Effective relationship builder  ability to partner cross-functionally, cross-enterprise and work effectively with various levels ofthe organization as well as various personality types
  • Strong Process Management discipline with a keen understanding of how to implement process practices
  • Strong analytical and creative problem-solving skills
  • Highly developed understanding or program management across multiple businesses

Preferred Qualifications:

  • Post graduate degree
  • Expertise in Schwab move money processes and experiences

 

In addition to the salary range, this role is eligible for bonus or incentive opportunities.

About Charles Schwab

Charles Schwab is a financial services company that provides a full range of securities, brokerage, banking, money management, financial advisory, investor, and retirement plan services. It operates in four main divisions; investing, wealth management, banking, and trading. Charles Schwab provides a full-service brokerage platform that serves individual investors who invest on their own or through a workplace-sponsored retirement or equity plan, as well as banking through Schwab Bank. The firm was founded in 1973 and is headquartered in San Francisco, California.

Charles Schwab Careers

Join the vibrant team at Charles Schwab, a leader in global finance, where your career is propelled by innovation, leadership, and a commitment to diversity and professional growth. At Charles Schwab, we offer more than just job opportunities; we provide a platform for you to make a significant impact on the industry and our clients' lives.

Work You’ll Do

At Charles Schwab, we are dedicated to helping our clients manage their financial futures. Being part of our team means you'll work alongside some of the most skilled professionals in the financial services industry. Our culture thrives on teamwork, integrity, and relentless dedication to our clients. Whether you're looking for a position in financial consulting, technology, or administrative support, Charles Schwab offers a dynamic work environment where your skills will be honed and your achievements recognized.

Innovate and Lead

Embrace the opportunity to lead through innovation. Charles Schwab’s commitment to technology and innovation is fundamental to our service delivery. By joining our team, you will be at the forefront of developing new solutions that redefine the future of finance. Your leadership can guide significant projects that impact our company and the industry.

Grow Your Career

Charles Schwab believes in fostering the growth of its employees. Whether through professional development programs, diversity training, or leadership workshops, we ensure that our team members receive the support and training they need to advance their careers. With a variety of career paths available, your job at Schwab can evolve with your interests and expertise.

Internship and Employment Opportunities

Start your professional journey with Charles Schwab through our internship programs or full-time employment opportunities. We seek individuals who are passionate, curious, and ready to drive change. A career at Schwab is not just about having a job; it's about building a lasting relationship with a company that values your potential.

Benefits and Culture

Charles Schwab is renowned for its employee-friendly culture. We offer a comprehensive benefits package that supports the health, financial stability, and work-life balance of our team members. From competitive salaries and bonuses to health insurance and retirement plans, Schwab ensures that your career is as rewarding as it is enriching.

Networking and Professional Development

Expand your professional network and enhance your skills through our various networking events, mentorship programs, and training sessions. At Charles Schwab, we believe in leveraging collective expertise to foster learning and innovation. Engage with leaders, gain insights from experienced professionals, and build relationships that will aid your career trajectory.

Join Our Team

Explore the numerous career paths available at Charles Schwab and discover how your talents can be utilized to their fullest potential. Search open positions that match your skills and interests. We are continuously hiring across various disciplines and look forward to adding innovative, driven individuals to our team.

Stay Connected

Keep up to date with the latest from Charles Schwab Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and be the first to know about new openings, company news, and professional tips.

Explore Charles Schwab Jobs

Ready to take the next step in your career? Visit our careers page to review current job openings, submit your resume, and prepare for your interview. At Charles Schwab, your future is waiting. [SEARCH CHARLES SCHWAB JOBS] Join Charles Schwab today and be part of a team that values diversity, innovation, and leadership—where your career can thrive in the exciting world of finance.
Learn more about Charles Schwab
Size
34,200 employees
Market Cap
$151.6 billion
Industry
Net Income
$3.2 billion
Founded
1973
5 Year Trend
+20%
Revenue
$12.1 billion
NASDAQ

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