Front

Senior Product Manager (Developer Platform)

Front$130K — $180K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of product management experience in a fast-paced tech environment.
  • Strong communication skills for managing executive relationships.
  • Highly organized with a focus on timely execution.
  • Demonstrated ability to empathize with customers and address their pain points.
  • Understanding of impactful work that drives business results.
  • Proficiency in design and systems thinking to solve complex problems.

Responsibilities

  • Own product vision and strategy for channel integrations based on customer and market insights.
  • Prioritize and define product roadmap and requirements, leading development from concept to launch.
  • Leverage data analytics and user feedback to guide product decisions.
  • Collaborate with stakeholders across the organization to drive alignment and support.
  • Facilitate communication and collaboration between engineering, design, sales, and partnerships.

Benefits

  • Equity offered as part of the compensation package.
  • Private health insurance with no-cost options.
  • Paid parental leave to support work-life balance.
  • Flexible time off policy for better work-life harmony.
  • Hybrid work model with flexibility to work remotely.
  • Mental health support provided through Workplace Options.
  • Lifestyle stipend available for wellness and health activities.
  • Additional wellness days for improved employee health.
  • Offices closed for winter break between Christmas and New Year's.
Full Job Description
As we scale, our Developer Platform is how we make building on Front faster, safer, and more consistent for customers, partners, and our own developers. We build the tools for developers to build confidently on Front (APIs, MCP server, webhooks, SDKs, developer portal, and tooling).

We're looking for a Senior Product Manager to lead key bets across Developer Platform. You'll sit at the intersection of engineering, product, and internal customers, translating real developer pain into a clear roadmap, crisp requirements, and measurable outcomes. This role is for a builder who loves enabling other builders - someone who can balance platform strategy with pragmatic execution and a high bar for quality.

What will you be doing?
  • Own Front's API, MCP, and AI connectivity strategy - including how external AI agents and systems interact with Front
  • Partner deeply with engineering to define platform primitives (APIs, webhooks, SDKs, developer portal, tooling) that are scalable, secure, easy to adopt, and tied to real world use cases
  • Identify, prioritize, and solve the highest-leverage customer pain points through a mix of discovery, data, and hands-on feedback loops with the developers who build on Front
  • Drive alignment across stakeholders (product, engineering, partnerships, security, data, infrastructure) and make clear tradeoffs to keep teams moving with velocity
  • Define success metrics and build mechanisms to measure and iterate

What skills and experience do you need?
  • 5+ years of product management experience, including ownership of technical products or platform-style initiatives
  • Strong technical fluency and comfort working with APIs, developer tooling, and system design concepts (you can partner credibly with senior engineers)
  • Proven ability to drive ambiguous, cross-functional work from problem definition through execution and adoption
  • Strong prioritization instincts and a bias toward impact: you know when to invest in foundations vs. ship a pragmatic iteration
  • Experience using data to guide decisions (instrumentation, funnels, usage metrics), paired with qualitative discovery
  • AI fluency: you actively leverage AI tools to accelerate product discovery, synthesis, and execution, and you can evaluate where AI meaningfully improves developer workflows

Front operates on a hybrid model - we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected.

What we offer
  • Competitive salary
  • Equity (we are post-series D & backed by some of the best VCs in the US)
  • Private health insurance, including plan options at no cost to employees
  • Paid parental leave
  • Flexible time off policy
  • Flexibility to work from home Monday and Friday, unless posted as a fully remote role
  • Mental health support with Workplace Options
  • Family planning support with Maven
  • $100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities
  • Wellness Days - Fronteers get an additional day off on months with no holidays
  • Winter Break - Our offices are closed from Christmas to New Year's Day!

About Front

Front is a software company that provides a shared inbox for teams. It allows teams to manage their email, social media, SMS, and chat in one place. Front was founded in 2013 by Mathilde Collin and Laurent Perrin. The company is headquartered in San Francisco, California. Front has raised over $138 million in funding from investors such as Sequoia Capital, DFJ, and Uncork Capital. The company has over 6,000 customers, including Shopify, HubSpot, and Mailchimp.
Learn more about Front
Size
200 employees
Industry
Founded
2013

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