ROKT

Senior Product Manager - Customer Data Platform

ROKT$210K — $260K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of experience in technical roles within high-technology companies.
  • 3+ years in product management focusing on data infrastructure or AI/ML-related products.
  • Strong understanding of AI/ML platforms and data quality impact on model performance.
  • Hands-on experience with anomaly detection and data observability tools.
  • Proven leadership skills in managing cross-functional teams and mentoring junior personnel.
  • Experience in Adtech, Cloud Data Warehouse, Identity Resolution, Data Science, or AI/ML is preferred.
  • Ability to engage in both technical discussions with engineers and commercial conversations with clients.

Responsibilities

  • Own and drive product strategy for Rokt's Customer Data Platform with a focus on machine learning integration.
  • Lead the development of AI-powered data quality solutions and monitoring dashboards.
  • Define observability roadmap, addressing enterprise-grade infrastructure needs of high-profile clients.
  • Set the vision for and coordinate cross-functional teams to meet project deadlines with high-quality results.
  • Align product goals with senior stakeholders and make key decisions as the AI stack evolves.
  • Establish and track objectives across various metrics including AI observability and platform reliability.

Benefits

  • Equity in a profitable, fast-growing company approaching $1 Billion in revenue.
  • Fully funded health insurance for employees.
  • 401k contributions with company matching up to 4% of annual salary.
  • Daily catered lunch and stocked pantry.
  • Dog-friendly office environment.
  • Generous allowances for wellness, technology, mobile, and transit expenses.
  • Flexible hours and additional leave options, including sabbatical.
Full Job Description
We're Looking for a Senior Product Manager

Compensation:

Target total compensation ranges from $335k - $400k, comprised of a fixed annual salary of $210k - $260k, plus employee equity plan grant. In addition, you will receive world-class employee benefits.

The Role:

We're looking for a talented and driven Senior Product Manager to join our Customer Data Platform (CDP) product team. In addition to serving as the CDP platform for many of the world's top consumer brands, we operate the user data platform for Rokt's AI engine.

You will own capability and feature roadmaps which enable machine-learning and real time personalization, including data quality and observability efforts (ML-powered anomaly detection, threshold alerting, real-time observability) and maturing the platform as reliable core infrastructure for both Rokt's internal AI/ML stack and enterprise clients.

Responsibilities
  • Own and drive AI-enabling product strategy for Rokt's Customer Data Platform - ensuring the platform delivers high-quality, high-fidelity data signals that improve advertiser match rates, attribution accuracy, and ROAS across channels.
  • Lead the roadmap for AI-powered data quality: design and ship advanced anomaly detection, threshold alerting, and real-time self-service monitoring dashboards that proactively surface data quality issues before they degrade downstream model performance.
  • Define the roadmap for advanced observability: third-party monitoring integrations and pipeline anomaly detection, meeting the enterprise-grade infrastructure expectations of Rokt's Top 200 Partner clients.
  • Set vision and lead a cross-functional team of engineers and designers to deliver the Core CDP roadmap on time with excellent execution.
  • Ensure alignment with senior stakeholders and executives across departments; make critical decisions to steer the platform as Rokt's AI stack scales.
  • Define and achieve OKRs across AI observability, data quality, integration coverage, and platform reliability.

Requirements
  • 6+ years of experience in technical roles within high-technology companies.
  • 3+ years of product management experience, ideally owning data infrastructure or AI/ML-adjacent products.
  • Deep experience with AI/ML platforms, data pipelines, or ML infrastructure - you understand what "good" training data looks like and how data quality directly impacts model performance and advertiser outcomes.
  • Hands-on experience with anomaly detection, data observability tools, or AI-driven monitoring products (e.g., Monte Carlo, Bigeye, or similar).
  • Demonstrated ability to lead cross-functional teams, mentor junior product managers, and drive cross-organizational efforts to achieve business objectives.
  • Strong preference for deep experience in one or more of: Adtech, Cloud Data Warehouse, Identity Resolution, Data Science, or AI/ML.
  • Ability to collaborate with engineers on technical architecture decisions (e.g., ML pipeline design, event forwarding prioritization) as well as leading commercial conversations with clients and vendors.

Benefits
  • Equity in a profitable, fast-growing company approaching $1 Billion in revenue.
  • Fully funded health insurance.
  • Company matching on 401k contributions (up to 4% of annual salary)
  • Catered lunch daily, stocked pantry & fridges
  • Dog-friendly office
  • Generous allowances for wellness, technology, mobile, and transit.
  • Extra leave (bonus annual leave, sabbatical leave etc.)


We believe we're better together and are in the office most days (4 days per week). We also understand that you need to balance your life and your commitments so you have the flexibility to manage your own hours.

Note: The first stage of the recruitment process for this role is to complete a 15-minute online aptitude test and an untimed personality profile, which will be sent out to your application email. Successful candidates will be contacted to discuss the next steps

About ROKT

ROKT is a marketing technology company that provides a platform for e-commerce companies to improve their customer engagement and conversion rates. The platform uses AI and machine learning to personalize the customer experience, and provides tools for optimizing marketing campaigns and measuring performance. ROKT was founded in 2010 and is headquartered in New York, New York.
Learn more about ROKT
Size
500 employees
Industry
Founded
2012

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