Zero Hash

Senior Product Manager, Custody

Zero Hash$120K — $150K *
US-AnywhereRemote in Chicago, IL
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience in Product Management.
  • Experience building API-based products.
  • Solid understanding of blockchain fundamentals, including wallet architecture and signing models.
  • Proven ability to create and communicate product strategies to executives.
  • Capable of discussing technical concepts with engineering teams.
  • Strong communication skills for translating complex ideas into actionable tasks.
  • Expertise in project management tools, particularly Jira.
  • Analytical skills with proficiency in writing SQL queries.

Responsibilities

  • Own the roadmap and execution for Custody, prioritizing asset and chain integrations.
  • Design end-to-end deposit and withdrawal flows, managing API contracts and operations.
  • Collaborate with custody technology partners on integration and onboarding.
  • Coordinate with Engineering to turn product requirements into production-ready systems.
  • Enhance reconciliation processes to automate exception handling across on-chain activities.
  • Work with compliance and security to ensure custody meets regulatory and fraud protection standards.
  • Draft clear technical specifications and API documentation.
  • Analyze on-chain and transaction data for optimization and product decision-making.

Benefits

  • 100% coverage of employee healthcare premiums and partial coverage for dependents (U.S. only).
  • Vision and dental insurance coverage (U.S. only).
  • Opportunity to earn equity in the company.
  • Maternity and paternity leave benefits after 6 months of employment.
  • Access to a WeWork All Access membership.
  • Annual work-from-home stipend.
  • Yearly learning and development stipend after 6 months of employment.
Full Job Description
About the Role

We're looking for a Senior Product Manager to own Custody: the infrastructure that secures and moves digital assets through zerohash's platform.

zerohash safeguards crypto assets across a growing universe of tokens and blockchains on behalf of some of the largest financial institutions in the world. Assets are constantly moving: deposits and withdrawals across dozens of networks, internal transfers between wallets, new token and chain integrations coming online, and policy-governed movements that must meet strict institutional controls. You'll also own the policy engine that authorizes how value flows across the platform. Your job is to make sure all of this works reliably, securely, and at scale - while building the next generation of custody capabilities.

You will own the strategy, roadmap, and be deep in the mechanics for how assets are secured and moved: chain integrations, wallet architecture, signing infrastructure, deposit and withdrawal flows, staking, and policy-driven authorization. This is a high-visibility role that sits at the core of our platform, directly impacting asset coverage, partner integrations, institutional trust, and global expansion.

This is a fully remote position, strongly preferred to be in a timezone +/- 3 hours of east coast time (US).
Responsibilities
  • Be a primary stakeholder for the roadmap and execution for Custody, ruthlessly prioritizing across new asset and chain integrations, blockchain services, and policy engine capabilities while clearly articulating and driving the product vision and strategy.
  • Be a key stakeholder in the design of deposit and withdrawal flows end-to-end: from API contract through wallet operations, signing, broadcast, confirmation, and exception handling.
  • Work directly with custody technology partners, signing providers, and node infrastructure vendors on integration, onboarding, and ongoing operations.
  • Lead cross-functional collaboration with Engineering to translate product requirements into well-architected, production-ready systems.
  • Partner with our operations and finance stakeholders to further develop reconciliation processes, reduce manual intervention, and automate exception handling across on-chain activity.
  • Collaborate deeply with compliance, security, and risk to ensure custody flows meet regulatory requirements, key management standards, and have robust fraud protections.
  • Write clear technical specs and API documentation, both internal and client-facing.
  • Analyze on-chain and transaction data to identify optimizations, measure flow performance, and inform product decisions.
Requirements
  • Minimum of 4+ years experience in Product Management.
  • Strong background with building API-based products.
  • Strong understanding of blockchain fundamentals, including wallet architecture, transaction construction, and common signing models (i.e. MPC, HSM, multi-sig).
  • Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management.
  • Ability to understand and discuss technical concepts with engineering teams.
  • Excellent written and verbal communication skills, with the ability to distill complex ideas into clear, concise, and actionable tasks.
  • Demonstrated expertise in project management methodologies and tools, particularly Jira.
  • Strong analytical and problem-solving skills - you can write SQL queries and analyze data effectively.
Preferred
  • Experience building institutional custody, wallet, or staking products
  • Familiarity with EVM and non-EVM chain integrations
  • Prior experience in a software engineering or sales engineering-like role
  • Experience in a fast-paced startup environment
Benefits
  • Healthcare Insurance: zerohash covers roughly 100% of employee premiums as well as a portion of spouse/children (U.S. only)
  • Vision & Dental Insurance (U.S. only)
  • Chance to earn equity
  • Maternity & Paternity leave (after 6 months)
  • WeWork All Access Membership
  • WFH Yearly Stipend
  • L&D Yearly Stipend (after 6 months)

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