Full Job Description
As Senior Product Manager, Consumer Mobile, you will own our consumer native app product end-to-end. You will be the first PM focused exclusively on what consumers can install on their phones - not the partner-platform layer, but the user-facing mobile surface itself: a consumer app that sets the bar.
What You Will Do
• Work closely with B2B customers and prospects to build leading MVNO apps that convert well, elevate brands, and lead with self-service and automation
• Own the consumer native app end to end, including operations, support flows, commercial model, user journey, and quatlity
• Prototype and partner with design to push the bar on consumer mobile craft - animations, ergonomics and speed
• Own consumer-facing app metrics: conversion, revenue, session quality, contact rates, NPS, store ratings
• Drive experimentation and qualitative research; this role lives close to actual end users
• Work with implementation managers and partner PMs to ensure the app surface scales across implementations
What We Are Looking For
• 5+ years of product management experience, with demonstrable consumer mobile shipping experience - has shipped iOS/Android apps that real consumers use daily
• Strong product taste, especially for mobile-native UX patterns
• Direct experience working with mobile engineering teams - understands the iOS/Android release cycle, app store dynamics, and native vs. cross-platform tradeoffs
• Customer-first - does user research, watches sessions, reads reviews
• Comfortable being the first or only senior PM in a domain and defining the operating mechanisms
Bonus points if:
• Shipped at consumer mobile-first companies
• Telecom, connectivity, or fintech mobile background
• Has shipped at the 0→1 product stage
• Familiarity with modern AI tooling in mobile UX (assistants, smart defaults)
• Native iOS or Android engineering background (former engineer or strong technical comfort)
Before You Apply...
The truth is, what we're building isn't easy. We expect a lot, and operate with urgency and ownership. This won't be the right place for everyone, and that's okay.
This role probably isn't a fit if:
• You need a lot of structure, or layers of process to do your best work
• You prefer working on backend systems or partner-side platforms over the user-facing surface
• You're uncomfortable making decisions with imperfect information
• You're looking for a "big company" setup - we're still building many things for the first time
But if you're excited about owning a consumer mobile product from scratch, sweating the small details of the UX, and shipping something millions of people will use daily - we'd love to meet you.
Work At Gigs
At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. You should expect regular time in one of ourhubs, as well as occasional travel for team workshops, customer meetings, and Gigs Republic, our bi-annual company off-site. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.
What We Offer
At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan
Want to learn more about our benefits, hubs, and what it's like to work at Gigs? Check out our Careers page.