Senior Product Manager

Canopy, Draper, UT Hybrid (M,W,F in office)

This is a hybrid position in Draper, Utah (M, W, F in-office).

Product Management at Canopy

At Canopy, our senior product managers are a dynamic force. They exude empathy, are data-driven, lightning-fast decision-makers, and expert truth-seekers. We're all about collaboration, and our product team excels in embracing the responsibility and empowerment to craft the perfect user experience. We thrive on research, validation, creativity, and cultivating a culture of teamwork across the entire company. Together, we're unstoppable in delivering top-notch products that our users will love.

What you'll do:

• Take the lead in collaborating with design and engineering teams to champion the customer's perspective, foster constructive design discussions, make well-informed product decisions, and actively encourage feedback during both product planning and execution phases.
• Forge a strong collaboration with product, design, and engineering leadership to shape product experiences and play an integral role in determining the overall direction of your product vision.
• Seek feedback from various stakeholders, including users, product managers, subject matter experts, designers, engineers, sales, support, and marketing, to ensure a seamless product experience. Collaborate closely with engineering to guarantee the highest quality implementation.
• Continuously conduct market and competitive analyses to unearth fresh opportunities, while also becoming a seasoned authority in the accounting industry.
• Conduct unbiased research with our users daily (we have very involved customers and we wouldn't have it any other way).
• Obsess every piece of information gathered and thoroughly analyze everything to ensure highly data-driven decision-making.
• Be part of preserving Canopy's unique culture. We cherish customer delight, embrace teamwork, and foster transparency. We seek passionate team players who take ownership and have fun delivering life-changing features. Come, be a part of this exciting adventure!
• Ship with conviction. You've built products before and you're not afraid to roll up your sleeves, move fast, and get things out the door. You thrive with a bias toward action over analysis paralysis.
• Build upon Canopy's AI-first product thinking; define how we leverage AI across our product suite, including architecting agent workflows, crafting and iterating on prompts, and helping the team develop intuition for what's possible with AI-powered experiences.

What you will need to know and have:

• 5+ years experience in product management (or closely related) roles.
• Proven ability to conduct unbiased research, design and develop great products people love, preferably for consumer-facing products.
• Experience building a product strategy and vision that is aligned cross-functionally with engineering, sales, CS, and marketing.
• A builder mentality: you've shipped products end-to-end, you know what it takes to go from zero to one, and you don't wait for perfect conditions to make progress.
• Demonstrated AI fluency: you think AI-first when approaching product problems and can lead confidently in an AI-first product environment.
• Experience with 3rd-party integrations and the challenges associated with it.
• Proven ability to lead through transparent communication and service-like influence.
• A passion for analyzing product usage data.
• Experience working in an agile environment.
• Experience with design-centered product development.
• Enough technical expertise with a microservice platform to know what's up.
• A sense of humor, empathy, confidence, and humility.
• Ability to perform onsite user research including traveling out of state 2-3 times a year.

Bonus Points:

• Experience in the B2B fintech space and/or an accounting background is a plus.
• Bachelor's Degree in Business, Computer Science, Accounting, or a related field is preferred, but not required.
• Experience supporting accounting professionals or a strong understanding of accounting-focused practices..

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.

Why You Want to Work Here:

Flexible Paid Time Off - that you're actually encouraged to use plus 10 company holidays!

♥ Health Benefits - including Medical, Dental, and Vision and an HSA Match.

401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.

Mental Health - all employees have access to Impact Suite & to our Employee Assistance Program (EAP).

Paid New Parent Leave & Birthing Parent Leave - so you're able to care for your little ones.

+ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.

Motivosity - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!

Company Events - including monthly company-wide meetings, summer parties, and more.

DEIB Committee - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more.

Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We've got you covered.

Our Values:

We approach our work every day with a few things in mind:

Own - we own this place! We focus on outcomes, holding ourselves & each other accountable.

Win - we win by delighting our customers with the very best products and services.

Do Good - we work hard to be good people!

Embrace Curiosity & Candor - we approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

Act Startup Fast - We know the best way to become a world-class company is to always act like a tiny startup: fast, hungry, intense, and scrappy. But especially fast.

To learn more about us & our values, click here.

Interviewing @ Canopy:

We know application processes can be a little stressful. Here are the stages of a typical Product Manager interview process:

• Once your application is received, we will review it and get back to you if we feel like it's a mutual fit!
• 20-minute phone call with the People Team
• 30 minute video or in-person interview with the Hiring Manager
• 60 minute video interview with Key Stakeholders
• 60 minute in-person interview with Product Team

Interview processes can vary depending on the role. The People Team will give you a role specific overview of the process during your first phone call.

Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews-our hiring teams will always make sure to save time for questions at the end!