Senior Product Manager, Infrastructure, Scaling & Core Workflow Primitives

Job Summary

Qualified Health is seeking a Senior Product Manager to own how the platform compounds: the core workflow primitives that every product is assembled from, the builder tools that let teams create assistants, abstractors, and workflows, and the scaling discipline that turns one-off builds into products that generalize. Builder tools are the velocity engine of our platform. This role makes the engine compound: a component built once for one application becomes a primitive available to every application after it.

This is a three-prong role. First, identify and productize the scalable primitives: the triggers, ingestion patterns, extraction steps, review gates, and serving patterns that recur across products, so they are built once, versioned, and reused everywhere. Second, make sure products ship scalable, not as one-offs: generalization requirements are set before build, and the second customer costs a fraction of the first. Third, drive the builder tools themselves: the roadmap for Workflow Factory and its sibling builders, and the runtime underneath them, including registries, config-driven backends, and the path from a built workflow to production.

You are not the infrastructure owner. Engineering owns the runtime, the architecture, and their technical decisions. You are the scalability partner: the person who has written down what must generalize, who catches the one-off before it ships, and who owns the product definition of the primitives and the tools that assemble them.

Your success is measured by reuse. If the second product built on a primitive takes as long as the first, the role has failed.

You will sit on the Platform pod, reporting to the SVP of Product, and partner daily with engineering leadership, the Workflow Factory team, the data and analytics product manager, and peer product managers.

What You Will Own

You own products, catalogs, and requirements. Engineering owns the domains.

• Core workflow primitives as a product: The catalog of shared components that workflows, assistants, and abstractors are assembled from. Each primitive is defined once, versioned, discoverable, and stable enough that engineering can refactor underneath without breaking the products built on top. You own what exists in the catalog, its interfaces, and its adoption.
• The promotion path from one-off to primitive: The intake, criteria, and process for when a component built for one application gets promoted into the shared catalog, who migrates to it, and how deprecation works. Pattern recognition across products is the core skill of this role.
• Builder tools: The co-own product roadmap for Workflow Factory, Assistant Builder, and Abstractor Builder: what builders can create, what guardrails apply, and what it takes to go from built to deployed in production.
• The builder tools runtime as a product surface: Registries, config-driven backends, and the pipeline that ships a built workflow to production, including automated review gates. Engineering owns the implementation; you own the requirements, the interfaces, and the roadmap.
• Scalability and generalization requirements: The non-negotiables written before any new product build starts: multi-tenancy, configuration over code, performance at full population scale, and reuse of existing primitives. You partner with infrastructure engineering to make these real; you do not let a bespoke build reach a second customer.

Key Responsibilities

• Own the roadmap for builder tools and core primitives, balancing customer commitments, internal builder needs, and platform reuse
• Build and maintain the primitive catalog: what exists, its interface, its version, and who consumes it
• Define and run the promotion process that turns per-customer builds into reusable platform components with clear interfaces
• Set generalization and scalability requirements at the start of every new product build, and enforce them at review gates
• Write complete acceptance criteria before work commits to a sprint; no ambiguity reaches engineering
• Own product requirements for the workflow registry, config-driven backends, and the build-to-production pipeline, in partnership with the Workflow Factory team
• Partner with infrastructure engineering on multi-tenancy, performance, reliability, and cost as product requirements, not afterthoughts
• Define success metrics for reuse and platform leverage (component adoption, time-to-second-deployment, share of new products assembled from existing primitives) and use them to drive prioritization
• Run intake and prioritization for builder tool asks from customer teams and internal builders
• Navigate healthcare regulatory requirements (HIPAA, data privacy, clinical safety) as first-order product constraints

Required Qualifications

• Bachelors Degree in Engineering, Computer Science, or a related technical field
• 6+ years of product management experience, with 3+ years owning platform, developer tools, or infrastructure products
• Demonstrated pattern recognition across products: you have taken capabilities built for one customer or team and turned them into shared components others adopted
• Deep technical fluency: you can go toe-to-toe with engineers on workflow orchestration, APIs, event-driven architectures, and config-driven systems, and you can read a schema and follow a codebase
• Experience with builder tools, low-code platforms, internal developer platforms, or component libraries at scale
• Experience shipping products in regulated environments (healthcare, finance, or similar)
• Excellent communication skills: you can explain platform tradeoffs to executives and product requirements to engineers, and you can influence teams you do not manage
• Comfort with ambiguity and ability to make decisions with incomplete information
• Able to work onsite in Palo Alto 3 days/week

Bonus: Understanding of healthcare operations or health system IT environments; experience with workflow engines (Temporal or similar), LLM agent frameworks, or design systems and component governance.

Pay & Benefits: The pay range for this role is $170,000 - $200,000 and will depend on your skills, qualifications, experience, and location. This role is also eligible for equity and benefits.

Join our mission to revolutionize healthcare with AI. To apply, please send your resume through the application below.