Position Description:

Were looking for a Senior Product Manager - Accounting Integrations whos excited to make an impact. In this role, you will drive the strategy, roadmap, and execution of integrations between the ServiceTrade platform and major accounting/ERP systems. You will be the bridge between technical engineering teams and critical user needs. You will focus on automating financial workflows, ensuring precise data reconciliation, and maintaining compliance for user personas like Controllers.

Key Responsibilities and Activities:

• Strategy & Roadmap: Define the vision for accounting integrations, ensuring they align with company goals and market demands. You will balance the maintenance of existing connectors with the rapid development of new ones.
• End-to-End Product Lifecycle: Own the development process from identifying customer pain points and defining requirements to launch and post-rollout optimization.
• Technical Partnership: Collaborate with engineering to build robust APIs, precise data mapping, and reliable connectors for accounting systems. Youll navigate technical complexities while keeping the user experience seamless.
• Domain Expertise: Act as a subject matter expert on accounting workflows, including Accounts Receivable (AR), General Ledger (GL), and tax compliance. You must understand how construction-focused ERPs (e.g., Sage Intacct, Vista, and Spectrum) handle financial data.
• Guard Data Integrity: Obsess over reducing sync errors and financial discrepancies. You are responsible for ensuring that for our customers, the numbers always match and the source of truth is beyond reproach.
• Operational Excellence: Improve the speed of onboarding for new customers and partner with Support to decrease integration-related tickets through better product design and documentation.

Knowledge and Skills:
Required Qualifications

• Experience: 5+ years in Product Management, including 3 years specifically focused on accounting, ERP, or financial systems.
• Domain Knowledge: Strong understanding of ERP and finance systems (Sage Intacct, QuickBooks, Vista, Spectrum, and other top construction ERPs).
• Execution Mindset: A proven track record of launching products quickly and iteratively.
• Communication: Effective and adaptive communicator who can explain complex financial sync logic to a non-technical Controller and technical requirements to an engineer.
• Proactive Problem Solver: You take ownership and initiative, knowing when to dive deep independently and when to pull in expertise. Youre comfortable navigating evolving priorities in a growing company and enjoy having the autonomy to shape solutions.
• Travel Requirements: Willingness to travel at least once per quarter, with additional travel as needed based on business needs.

A few things youll want to know:

What does ServiceTrade do?

ServiceTrade is a best-in-class field service management platform that helps commercial fire protection and mechanical service contractors build efficient and growing businesses. With more than a decade of innovation and 1500 customers, ServiceTrade streamlines operations from the field to the office, boosts technician productivity, and enhances the end-customer experience.

Ok, so why should I care about that?

Our customers do essential work - often behind the scenes - and our software helps them do it better. Theyre smart, hardworking people, and we take pride in helping them grow their businesses, earn more revenue, employ more skilled workers, and deliver greater value to their own customers. When you work at ServiceTrade, your impact extends beyond our walls, supporting communities and markets you might never have thought about - and making work that truly matters every day.

What kind of working environment do you have?

Were a growing business focused on building with intention and operating with purpose. Youll have meaningful responsibility and the trust to do your best work from the start. We encourage calculated risks and bold experimentation, while providing opportunities to learn, grow, and turn todays lessons into tomorrows breakthroughs-all in service of big ambitions and real customer impact.

Learn more about our culture and values on our About Us page.

What kind of benefits do you offer?

• Medical through Cigna, PPO and HDHP options, including a Health Savings Account with company contributions Dental and Vision through Unum
• Flexible Spending Account and Dependant Care Account
• Company-paid Life insurance, STD and LTD
• Voluntary benefits including Supplemental Life Insurance, Critical Illness, Accident and Pet Insurance
• 401(k) with up to 3% employer match and NO vesting period
• Flexible PTO policy
• 10 company holidays
• Parental Leave
• Paid Time Off for Volunteering
• Employee Reimbursement Program to use for well-being, technology and/or professional development

Want to know more?

Go ahead and apply! Lets get to know each other.

#LI-(Remote)

ServiceTrade is not registered to hire in all 50 states. You must reside in one of the states listed to be considered.

(AL, AR, AZ, CA, CO, CT, DE, FL, GA, IL, IN, KY, LA, MD, ME, MI, MN, MO, NC, NH, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, VT, WA)