RoleAs a designer at Stable, you'll work in an AI-forward, builder-led environment. You'll write product briefs, query live business data, and work increasingly close to the code. You'll own your work from discovery through delivery, and you'll make impactful product decisions (prioritization, tradeoffs, and scope) in close collaboration with engineering and stakeholders.
A defining aspect of this role is the nature of the problems you'll work on. Stable sits at the intersection of digital software and physical operations. Designing great customer experiences means understanding real-world workflows inside processing centers handling 1M+ pieces of mail, and translating that complexity into simple, intuitive software. This cross-disciplinary work is challenging, nuanced, and a core differentiator for Stable.
Our design team is small but established. You'll build on strong foundations, collaborate with experienced designers, and play an active role in shaping how design shows up across the product as the company scales.
Learn more about the team and culture at design.usestable.com.
What you value- Be human: Lead with empathy, act with authenticity, and enjoy what you do.
- Stay curious: Invent novel solutions by asking why, listening, and tinkering.
- Act quickly with purpose: Focus on what matters, iteratively improve, and move urgently towards the goal.
- Insist on exceptional outcomes: Strive for excellence and take ownership over the outcomes you deliver.
- Exceed customer expectations: Create delightful experiences with each interaction.
ā¢ What you'll do- Hunt for data and customer opportunities: leverage our custom internal Stable MCP as your data analyst sidekick. Spin up your own reports and dashboards (with backup from our Data team when you need it). Speak and test directly with users to understand their pain points and needs.
- Make product decisions: balance intuition, data, and research to determine what to build, what to cut, and when to ship. Own and challenge business goals while empathizing with and advocating for our customers.
- Design product solutions: craft early concepts in tools like Figma Make, Claude, or Cursor. Make final polish and refinements in Figma or code, wherever it makes the most sense.
- Partner with engineering: you'll embed with a "pod" (three to four team members who own a specific product initiative) and collaborate closely to deliver value to our customers and to the business.
- Build design systems: contribute to and evolve our design system, creating reusable patterns that strengthen the overall product. Use LLM code assistants to improve product quality and bring delight to the customer experience.
- Bridge digital and physical: design solutions that work seamlessly across software interfaces and real-world operations, considering the full customer journey. This isn't typical SaaS: clicking a button in our software has real-world implications.
- Evolve how we design: stay curious about new tools and workflows (including AI, LLMs, generative technology) and help improve how we deliver value through design. Make more time for the human side of design while automating the tedious, repetitive parts.
- Drive alignment: communicate clearly with stakeholders across the company, keeping teams aligned throughout the design process.
To learn more about the types of work you might do, check out design.usestable.com.
Requirements- 6+ years of experience in product design at fast-moving companies.
- Experience as a product design generalist: comfortable shifting between research, UI design, systems thinking, and everything in between.
- Interest in emerging design tools and AI-assisted workflows. You see where the industry is headed and you're moving in that direction.
- Strong project management skills and a track record of driving projects to completion.
- Excellent design foundations (hierarchy, layout, typography, interaction design).
- Comfortable with ambiguity and able to break down complex problems into clear, iterative milestones.
- Strong written and verbal communication skills.
Preferred:- Experience at B2B companies
Bonus:- Experience designing for physical real-world processes
- Familiarity with frontend code and component systems
What we offer- Competitive salary and generous equity
- Unlimited paid vacation
- Medical, dental, and vision insurance
- Home office set-up
- Work from anywhere within US time zones (GMT-5 to GMT-10)
- Opportunities to shape the future of Stable and grow into leadership roles š
