As the Senior Product Associate in Employee Experience for Agentic Performance Support, you will promote the strategy and execution of AI-powered coaching solutions that elevate employee performance across the firm. Your expertise in product management and AI will be key to closing functional gaps and delivering measurable business value. If you are passionate about transforming the workplace with innovative technology, we want to hear from you!

The senior Product Associate 6 Agentic Performance Support, you will drive the strategy, benchmarking, implementation, and scaling of AI-powered coaching agents and solutions across the firm. You will own the end-to-end product lifecycle, from ideation and technical documentation to delivery and continuous improvement, ensuring our AI solutions close functional gaps and deliver measurable business value.

Job responsibilities
Define and deliver AI agentic experiences for learning, mapped to segment-specific outcomes

Build and manage AI agents that generate learning content in multiple formats

Benchmark and evaluate emerging AI technologies to identify opportunities for business impact

Own the end-to-end product lifecycle for AI solutions, from strategy and onboarding to implementation and scaling

Collaborate with business and technology stakeholders to identify functional gaps and prioritize AI use cases

Develop and maintain technical documentation, process flows, and user guides for AI solutions

Lead cross-functional teams 6including engineers, data scientists, and business partners 6to deliver AI products on time and within scope

Ensure all AI implementations adhere to firmwide governance, compliance, and ethical standards

Track, analyze, and report on the performance and adoption of AI solutions, driving continuous improvement

Communicate product vision, strategy, and roadmaps to stakeholders at all levels

Champion best practices in AI product management and project delivery

Required qualifications, capabilities, and skills
3+ years of product management or project management experience, with a focus on technology or AI-driven products

Strong understanding of AI technologies, including machine learning, natural language processing, and generative AI

Proven experience benchmarking, onboarding, and scaling new technologies in a large organization

Demonstrated ability to write clear technical documentation and process guides

Experience leading cross-functional teams and managing complex, multi-phase projects

Excellent stakeholder management, communication, and presentation skills

Familiarity with Agile methodologies and the product development lifecycle

Strong analytical and problem-solving skills, with a data-driven mindset

Bachelors degree in Computer Science, Engineering, Business, or related field

Preferred qualifications, capabilities, and skills
Experience with AI coaching, conversational agents, or enterprise AI implementations

Background in technology consulting, digital transformation, or innovation labs

Knowledge of compliance, governance, and ethical considerations in AI

Advanced degree preferred