JP Morgan Chase & Co.

Senior Product Associate, C360

JP Morgan Chase & Co.$100K — $130K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of product management or related experience
  • Proficient understanding of the product development life cycle
  • Experience in product lifecycle activities such as discovery and requirements definition
  • Knowledge of data analytics and data literacy
  • Familiarity with the firm's business landscape, especially in CIB operations
  • Proven track record in delivering complex, cross-functional initiatives
  • Strong analytical and problem-solving skills, including data synthesis and insight generation

Responsibilities

  • Partner with the Product Manager to identify market and customer needs through user research
  • Plan for the implications of new product features on overall product experience
  • Support user research, journey mapping, and market analysis to drive product roadmap
  • Analyze product metrics, focusing on time, cost, and quality during development
  • Draft requirements, epics, and user stories to aid product development
  • Collaborate with technology teams on solution design and implement lightweight requirements
  • Engage in agile ceremonies and assist scrum teams to resolve execution blockers
  • Coordinate with application/data teams for data quality and operational readiness

Benefits

  • Collaborative work environment with cross-functional teams
  • Opportunities for professional development and skill enhancement
  • Access to enterprise AI capabilities for innovation
  • Hands-on role in shipping scalable product capabilities
  • Engagement in impactful projects within a global financial institution
Full Job Description
Job Description

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Client360, you play a key role in delivering core data products used across the firm every day. You will own the end-to-end product lifecycle for Financials capabilities-integrating data from internal product platforms and third-party providers into a single, trusted financial reporting layer-and delivering a conformed "silver profile" that downstream platforms rely on. This is a hands-on product role focused on shipping scalable, production-ready capabilities (not an advisory or analytics-only role) and requires strong operating discipline, technical fluency, and cross-functional leadership. As part of Client360, you will champion user-centric service delivery, maximize the value and usability of data and AI solutions, and drive business satisfaction across the Commercial & Investment Bank (CIB)

Job responsibilities

  • Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
  • Considers and plans for upstream and downstream implications of new product features on the overall product experience
  • Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
  • Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
  • Writes the requirements, epics, and user stories to support product development
  • Collaborate with technology leads and engineers on solution design; produce lightweight requirements/design artifacts to enable implementation.
  • Support agile ceremonies (refinement, sprint planning, demos, retros) and work day-to-day with scrum teams to drive execution and remove blockers.
  • Coordinate with upstream and downstream application/data teams to ensure end-to-end alignment, data quality, controls, and operational readiness.
  • Build and validate SQL-based reporting and prototypes to support analysis, performance measurement, and troubleshooting of data issues.
  • Leverage enterprise-authorized AI capabilities to accelerate analysis and documentation while validating outputs and handling data in accordance with sensitivity, security, and governance requirements.
  • Apply reuse-first, AI-assisted SDLC practices to strengthen requirement quality and data pipeline quality (e.g., test/control evidence generation), supporting traceability, auditability, resiliency, and security expectations


Required qualifications, capabilities, and skills

  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Proficient knowledge of the product development life cycle
  • Experience in product life cycle activities including discovery and requirements definition
  • Developing knowledge of data analytics and data literacy
  • Knowledge of the firm's business landscape, including how the CIB engages clients across products and services.
  • Proven experience delivering complex, cross-functional initiatives spanning data analysis, financial reporting, and technology delivery.
  • Demonstrated ability to document operating models/processes and drive change through strong partnerships and stakeholder management.
  • Strong analytical toolkit and agile mindset; ability to query and analyze data using tools/languages such as SQL (and platforms such as Databricks; tools such as Alteryx, where applicable).
  • Execution mindset with high attention to detail and ability to deliver against defined requirements.
  • Strong problem-solving skills with ability to synthesize large datasets into clear insights and crisp messaging.
  • Strong written and verbal communication skills with ability to tailor messaging to different audiences; proven ability to hold partners accountable for quality deliverables.


Preferred qualifications, capabilities, and skills
  • Experience working in a highly matrixed, complex organization.
  • Extensive experience in Data management, data operations, or CRM systems within a financial institution.
  • Advanced degree in Computer Science, Data Science, Business, or a related field.


About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

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For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

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Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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