JP Morgan Chase & Co.

Senior Product Analyst – Chase Travel Platform Rebuild

JP Morgan Chase & Co.$100K — $130K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Ability to translate business and commercial needs into technical requirements.
  • Experience as a product analyst, business analyst, or similar role in a technology-driven environment.
  • Strong analytical and problem-solving skills with solid decision-making capabilities.
  • Understanding of agile product development and phased release strategies.
  • Effective communication and stakeholder management abilities for cross-functional collaboration.
  • Strong organizational and prioritization skills.
  • Commitment to continuous learning and improvement.

Responsibilities

  • Translate requirements into actionable user stories and technical requirements for platform and UI build.
  • Support phased migration of the Chase Travel platform, minimizing risk and customer impact.
  • Define, track, and report on reliability and observability metrics as core product goals.
  • Build commercial acumen in travel industry for pricing and strategy decisions.
  • Drive cross-functional alignment and facilitate decision-making during project changes.
  • Gather, analyze, and prioritize requirements from stakeholders across various teams.
  • Monitor platform performance and user feedback to identify improvement opportunities.
  • Champion a customer-centric approach in product decisions.

Benefits

  • Opportunity to work on a high-impact platform migration project.
  • Potential for growth within a leading financial services firm.
  • Exposure to cross-functional collaboration with various teams.
  • Development of skills in a technology-driven and innovative environment.
Full Job Description
JOB DESCRIPTION

 

As a Senior Product Analyst on the Chase Travel Platform Rebuild team, you will play a critical role in supporting the phased migration of our platform and user interface. You will partner with the engineering team to ensure the new platform delivers on performance, reliability, and business goals. Your analytical insights and cross-functional collaboration will help drive momentum and minimize risk throughout this transformation. 

 Key Responsibilities:

  • Translate requirements into actionable user stories, acceptance criteria, and technical requirements for platform and UI build. 
  • Support the phased migration of the Chase Travel platform, leveraging proven release tactics to minimize risk and customer impact. 
  • Define, track, and report on reliability and observability metrics, ensuring these are core product goals with clear performance targets. 
  • Build commercial acumen in the travel industry to inform pricing, merchandising, and partner strategy decisions. 
  • Drive cross-functional alignment and facilitate decision-making to maintain project momentum through change. 
  • Gather, analyze, and prioritize requirements from stakeholders across product, engineering, and commercial teams. 
  • Monitor platform performance, user feedback, and migration progress to identify opportunities for improvement. 
  • Champion a customer-centric approach in all product decisions, ensuring the rebuilt platform delivers an exceptional travel experience. 

Required Qualifications, Capabilities, and Skills: 

  • Ability to translate business and commercial needs into technical requirements. 
  • Experience as a product analyst, business analyst, or similar role in a technology-driven environment. 
  • Strong analytical and problem-solving skills, with the ability to make sound architectural trade-offs. 
  • Understanding of agile product development and phased release strategies. 
  • Effective communication and stakeholder management abilities, including cross-functional collaboration. 
  • Strong organizational and prioritization skills. 
  • Commitment to continuous learning and improvement. 
  • Ability to adapt to changing priorities and drive momentum through change. 

Preferred Qualifications, Capabilities, and Skills: 

  • Experience in platform migration, systems architecture, or large-scale technology transformation projects. 
  • Experience tracking and reporting on reliability, observability, and performance metrics. 
  • Background in travel or e-commerce. 

 

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

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JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

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Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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