Work Location:Toronto, Ontario, Canada
Hours:37.5
Line of Business:Product Management
Pay Details:$81,600 - $115,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:Department OverviewCommercial Banking offers financial solutions to Canadian businesses. The Commercial Deposits and Cash Management Services (CMS) team plays a critical role in enabling clients to move, manage, and optimize cash flow securely and efficiently.
The Billing and Platforms team is responsible for the end-to-end billing lifecycle, including onboarding, pricing setup, invoicing, repricing, and offboarding. The team plays a critical role in ensuring billing accuracy, revenue integrity, and seamless platform experiences, while supporting Commercial Banking's growth strategy.
Job DescriptionThe Senior Product Analyst, Billing and Platforms supports the Product Manager in delivering and enhancing billing capabilities across deposit and cash management services.
This role is primarily focused on billing remediation, process improvement, and data-driven insights, while also supporting platform initiatives. The incumbent will work cross-functionally to identify and resolve billing issues, improve operational processes, and enable scalable, automated billing solutions that enhance client and colleague experience.
Key AccountabilitiesBilling Remediation & Revenue Integrity
- Lead billing remediation activities including investigation and root cause analysis
- Identify and monitor revenue leakage drivers
- Ensure timely client reimbursement and transparent communication
- Enhance controls and governance frameworks
Billing Process Optimization & Automation
- Analyze billing processes to identify automation opportunities
- Implement process improvements by collaborating with technology partners
- Support design of future-state billing capabilities
Billing Data Analysis & Insights
- Analyze billing data for trends and risks
- Develop dashboards and reporting on billing performance
- Provide actionable insights for pricing and process improvement
Cross-Functional Collaboration
- Work with Product, Sales, Operations, Finance, Analytics, and Technology
- Support training and documentation
- Contribute to strategic initiatives
- Communicate risks and issues effectively
Experience and Education- Bachelor's degree in Business, Finance, Economics, or related field
- 5+ years relevant experience
- Business Banking or cash management experience preferred
Skills & Competencies- Strong analytical and problem-solving skills
- Experience with billing processes and data analysis
- Strong communication and stakeholder management
- Ability to manage multiple priorities
Additional Information- Fast-paced, dynamic environment
- Exposure to billing strategy and platform transformation
- Key role in revenue protection and client experience
Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & OnboardingWe will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):Sans Objet
