Work Location:
Toronto, Ontario, Canada
Hours:
37.5
Line of Business:
Product Management
Pay Details:
$81,600 - $115,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Department Overview
Commercial Banking offers financial solutions to Canadian businesses. The Commercial Deposits and Cash Management Services (CMS) team plays a critical role in enabling clients to move, manage, and optimize cash flow securely and efficiently.
The Billing and Platforms team is responsible for the end-to-end billing lifecycle, including onboarding, pricing setup, invoicing, repricing, and offboarding. The team plays a critical role in ensuring billing accuracy, revenue integrity, and seamless platform experiences, while supporting Commercial Banking’s growth strategy.
Job Description
The Senior Product Analyst, Billing and Platforms supports the Product Manager in delivering and enhancing billing capabilities across deposit and cash management services.
This role is primarily focused on billing remediation, process improvement, and data-driven insights, while also supporting platform initiatives. The incumbent will work cross-functionally to identify and resolve billing issues, improve operational processes, and enable scalable, automated billing solutions that enhance client and colleague experience.
Key Accountabilities
Billing Remediation & Revenue Integrity
Lead billing remediation activities including investigation and root cause analysis
Identify and monitor revenue leakage drivers
Ensure timely client reimbursement and transparent communication
Enhance controls and governance frameworks
Billing Process Optimization & Automation
Analyze billing processes to identify automation opportunities
Implement process improvements by collaborating with technology partners
Support design of future-state billing capabilities
Billing Data Analysis & Insights
Analyze billing data for trends and risks
Develop dashboards and reporting on billing performance
Provide actionable insights for pricing and process improvement
Cross-Functional Collaboration
Work with Product, Sales, Operations, Finance, Analytics, and Technology
Support training and documentation
Contribute to strategic initiatives
Communicate risks and issues effectively
Experience and Education
Bachelor’s degree in Business, Finance, Economics, or related field
5+ years relevant experience
Business Banking or cash management experience preferred
Skills & Competencies
Strong analytical and problem-solving skills
Experience with billing processes and data analysis
Strong communication and stakeholder management
Ability to manage multiple priorities
Additional Information
Fast-paced, dynamic environment
Exposure to billing strategy and platform transformation
Key role in revenue protection and client experience
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Language Requirement (Quebec only):
Sans Objet
