Citigroup, Inc

Senior Process Engineer - C13 - NEW YORK

Citigroup, Inc • $129K — $194K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-6 years experience in management consulting or a large Financial Services firm
  • Experience leading workstreams and managing project teams
  • Strong written and verbal communication skills influencing senior stakeholders
  • Proficient in PowerPoint for project presentations
  • Understanding of the financial services sector
  • Bachelor's degree in an analytical field; Master's degree preferred

Responsibilities

  • Plan and manage all phases of workstreams or projects
  • Develop and maintain detailed project plans
  • Structure analysis plans and drive solutions to problems
  • Lead analysis of complex data sets and business processes
  • Synthesize findings and recommendations from result sets
  • Communicate solutions to motivate stakeholders
  • Engage key stakeholders and drive adoption of recommendations
  • Create a process for sharing reusable knowledge and content

Benefits

  • Medical, dental & vision coverage
  • 401(k) plan
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off for vacation, sick leave, and holidays
Full Job Description
The Vice President (C13) is a critical role in Citi's Productivity organization.

The Vice President will be a key member of the team, driving workstreams and small engagements across the Firm. Projects will vary in size, duration, and complexity; will have significant and measurable business value outcomes; and will be highly visible with executive-level sponsorship.

The Vice President, will operate within a relatively flat organization and work closely with senior leaders within the Productivity organization while leading the day-to-day activities of workstreams or small projects in ongoing engagements via a matrix management structure.

RESPONSIBILITIES:
  • Plan, lead, and manage all phases of workstreams or small projects; drive project execution and delivery, anticipate issues and risks, develop and execute mitigation strategies
  • Develop and maintain rigorous project plans and manage tactical project requirements including resources, relationships, and tasks
  • Independently think through and structure analysis plans and drive solutions to problems through identification of initial hypotheses, and creation of frameworks and methodologies
  • Lead the analysis of complex sets of data and business processes independently and guide, instruct, manage, and mentor junior workstream members
  • Help teams to synthesize clear findings and recommendations from complex result sets using qualitative and quantitative analysis methods
  • Drive the development of the best solutions and communicate to project sponsors and senior stakeholders to motivate them to take action
  • Manage engagement of key stakeholders and drive adoption of recommendations and solutions
  • Create and manage the process for creation and sharing of re-usable intellectual capital, lessons learned, and contributions of relevant content to Productivity's knowledgebase
  • Optimize and design business and operating models, streamline organization structures, analyze, simplify, re-design, and rationalize process models, and design governance and policy programs
  • Develop and assess innovation opportunities, identify new sources of growth, and model new value propositions
  • Collaborate with business and functional stakeholders to identify significant opportunities for revenue growth and cost optimization


QUALIFICATIONS:
  • At least 3 to 6 years in a major management consulting firm, or equivalent experience in a large Financial Services company
  • Prior experience leading and managing workstreams and small project teams in structuring, coordination, and management of activities of multiple analysts in creation of project artifacts
  • Exceptional written and verbal communications skills with experience influencing senior stakeholders
  • Mastery in the use of PowerPoint for development of project presentations and deliverables
  • Knowledge and experience in the financial services industry
  • Bachelors degree with high marks in an analytical field; Masters degree preferred


PREFERRED COMPETENCIES (some of the below):
  • Skilled leadership in driving workstreams of large-scale transformation projects or high-impact initiatives
  • Project planning, status reporting and ongoing project management
  • Executive-level stakeholder diplomacy, influencing, management
  • Skilled in guiding, influencing, and convincing team members, colleagues, and stakeholders
  • Communications, training, and change management
  • Analysis plan and framework development and execution
  • Hypothesis generation, data analysis, root cause identification
  • Process analysis, rationalization, and design
  • Business case and financial model development
  • Initiative structuring, planning, and road-mapping
  • Functional expertise in one or more areas of the busines


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

CHARACTERISTICS:
  • Strong ability to lead and influence without formal authority
  • Excellent ability to identify issues, structure and conduct analyses, organize findings, draw conclusions, identify next steps, and make recommendations independently
  • Expert in using PowerPoint to present analyses and communicate with a clear storyline
  • Highly analytical and rigorous thinker with a balance of creativity, curiosity, and innovation
  • Applies a collaborative approach to working in teams and managing stakeholders
  • Communicates clearly, concisely, effectively, and impactfully in verbal and written communications
  • Excels working in environments characterized by ambiguity and change
  • Driven to help teams works effectively and collaboratively to produce analyses and deliverables
  • Passionate about improving employee and customer experience
  • Strong desire to engage executives, employees, and stakeholders to improve the organization
  • Takes the initiative to lead and drive work to conclusion with appropriate urgency
  • Detail-oriented and effective multi-tasker


Job Family Group:
Business Strategy, Management & Administration

Job Family:
Business Process Re-Engineering

Time Type:
Full time

Primary Location:
New York New York United States

Primary Location Full Time Salary Range:
$129,840.00 - $194,760.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
Oct 07, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents - AI Notice and Right

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

Citigroup, Inc Careers

Join the vibrant team at Citigroup, Inc, a leading global bank, and propel your career into the future. Citigroup offers a plethora of job opportunities that span across various fields and expertise, making it an ideal place for ambitious professionals to thrive.

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Citigroup, Inc is not just a company; it's a place where you can grow both professionally and personally. We offer robust career paths and professional development opportunities that help you reach your potential. With diverse career tracks and the support of leadership, your growth at Citigroup is limitless.

Diversity and Inclusion

We believe our strength comes from the diversity of our team. Citigroup, Inc is dedicated to fostering an inclusive workplace where everyone can contribute their best work. Through diversity training and a culture that embraces differences, we create a welcoming environment for all employees.

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Citigroup, Inc values the well-being of its employees. We offer competitive benefits packages that support the health, finance, and lifestyle of our team members. Our culture is built on collaboration, respect, and a commitment to excellence. We ensure that every team member feels valued and part of our global family.

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Start your professional journey with Citigroup through our internship programs or full-time job opportunities. We are constantly hiring fresh talent and seasoned experts who bring creativity and innovation to our team. Whether you're refining your skills or ready to lead, there's a position waiting for you at Citigroup.

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ

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