Senior/Principal Product Manager (PLG & Billing)

Bitwarden

$160K — $200K *
US-AnywhereRemote in United States
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years experience in product management
  • Experience with B2C or D2C products, especially in PLG environments
  • Strong customer empathy and high emotional intelligence
  • Ability to engage in technical discussions with engineering teams
  • Highly organized with strong prioritization skills
  • Excellent written and verbal communication skills
  • Passion for open source and internet security

Responsibilities

  • Own the in-product upgrade and billing flows
  • Analyze competitors' freemium and pricing strategies
  • Design and execute pricing and optimization tests with Growth Marketing
  • Model revenue impact and churn trade-offs with Finance
  • Monitor conversion and upgrade metrics by cohort
  • Support Sales with various billing structures and discount frameworks
  • Utilize AI tools for analysis and prototyping

Benefits

  • All-remote work with flexibility in time zone
  • Collaborative work with growth and engineering teams
  • Opportunity to work with open-source products
  • Access to a supportive and innovative work environment
Full Job Description
As Senior/Principal Product Manager, PLG, Monetization & Billing at Bitwarden, you will own the strategy and execution for how users discover, trial, upgrade, and pay for Bitwarden across B2C and B2B segments. You will be meticulous about the free-to-paid journey, pricing strategy, and billing experience. You will partner with Growth Marketing, Design, and Engineering to design and optimize conversion funnels that feel natural rather than aggressive. You will partner with Sales on different billing models that will enable larger enterprise sales deals. You will use qualitative customer feedback, cohort analysis, conversion metrics, and forecasting to inform roadmap decisions, thinking deeply about both consumer and enterprise users. This is an all-remote team and we're looking for someone located in the U.S. with no preference for time zone. We do not offer visa sponsorship at this time. RESPONSIBILITIES • Own the in-product upgrade flows, trial and checkout experience, subscription management, renewal mechanics, and billing support • Analyze how 1Password, Dashlane, LastPass, Keeper, and adjacent security vendors approach freemium, pricing, and upsell • In partnership with Growth Marketing, design and run pricing and optimization tests to improve website to product conversion rates as well as improve the free-to-paid motion • Model revenue impact and churn trade-offs with Finance • Define and monitor conversion rates, trial-to-paid, and upgrade metrics by cohort • Support Sales on different billing structures, including discount frameworks or multi-year contracts • Share performance metrics, roadmap updates, and monetization wins with leadership and cross-functional partners • Use AI tools to accelerate spec writing, competitive analysis, pricing analysis, cohort modeling, and rapid prototyping WHAT YOU BRING TO BITWARDEN • 4+ years experience in product management • Experience in B2C/D2C products or PLG-companies a strong plus • Ability to empathize with the needs of customers as well as high emotional intelligence to build positive working relationships with internal teams in a distributed working environment • Ability to have technical discussions across engineering teams • Extremely organized and able to make highly informed prioritization & trade off decisions with engineering • Excellent written and verbal communication skills • A growth mindset and a desire to learn from others • Excitement and enthusiasm for open source and for better internet security WHAT TO EXPECT IN THE INTERVIEW PROCESS Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages: • Interview with Senior Director, Product Management • Interview with Head of Growth Marketing and Operations • Interview with Director of Product Design • Interview with Director of FP&A • Interview with Director of Billing • Reference calls In the United States, the starting base compensation range for this role is $160,000 - $200,000. Actual compensation may vary based on level, relevant experience, and skill set as assessed in the interview process, as well as market data by location. See our careers page for a list of benefits. Please note that compensation outside the U.S. will differ based on the market.

Similar Jobs

More Jobs at Bitwarden

More Consumer Technology Jobs

Find similar Senior/Principal Product Manager (PLG & Billing) jobs: