About the TeamThe Workday Extend Services team focuses on the implementation of custom agents, business and application extensions using the Workday Build platform. Extend Services sits within Workday's Technical Services organization, dedicated to helping customers leverage the Workday Build developer platform to seamlessly embed AI agents and Extend Applications directly into their core business.
About the RoleThe Workday Extend Services Consultant designs, develops, and deploys custom AI agents and Workday Extend applications for customers. These solutions run alongside Workday's Human Resources, Financial Management, Student Information Systems and Delivered Agents, utilizing the Workday Agent System of Record for centralized governance, lifecycle management, and security.
We are looking for hardworking professionals with Workday or similar experience who are passionate about customer success, achieving deployment breakthroughs, delivering inspired applications and agents and love solving puzzles.
You will work directly with our customers to craft innovative agentic workflows and business solutions. You will lead discovery sessions to assemble requirements, define clear agent objectives, and establish necessary guardrails and escalation paths for AI actions. You will leverage Workday Developer Agent and MCP-compatible tools to select capabilities, find resources, and build extensions using natural language and code. You will build and review technical designs that are consistent, maintainable, flexible and efficient. You should excel at explaining complex concepts in simple terms and understanding customer procedures.
About YouBasic Qualifications- 7+ years of experience with Workday HCM, Financials or Student domain experience is a MUST
- 7+ years of experience with data migration, integration development, report building, or software development
- 7+ years of experience with technical consulting, requirements gathering, or solution design
- 3+ years of experience with Software Architecture & Design
- Working knowledge of building custom AI agents and agentic apps directly on core systems.
- Architectural understanding of defining decision scopes, prompt engineering, and orchestrating agents across multiple systems.
- Demonstrated experience defining agent capabilities and integrating them over Model Context Protocol (MCP) or using Agent-Ready Tools.
- Extensive knowledge of web service technologies (REST, SOAP, JSON, XML) and authentication and authorization methods (OAuth, JWT, WS-Security, SAML, X.509, etc.)
Other Qualifications- Excellent Presentation Skills and superb communication capability.
- Ability to explain technical concepts to non-technical teams
- Strong understanding of AI agent governance, auditability, and monitoring outcomes.
- A problem solver, with a passion for delivering outstanding levels of customer service
- Ability to balance multiple projects with customer commitments simultaneously.
- Experience implementing Platform-as-a-Service and/or custom web applications, including (ideally) implementing Workday solutions using Human Capital Management, Financial Management or Student Information Systems
- Experience taking a leadership role within a software, system, or application implementation.
- Advanced understanding of the complete software implementation lifecycle - including collecting requirements, design, development, testing, and move to production
Posting End Date: 11/30/2026The application deadline for this role is the same as the posting end date stated.Workday Pay Transparency StatementThe annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.
Primary Location: USA.MA.Boston
Primary Location Base Pay Range: $171,300 USD - $256,900 USD
Additional US Location(s) Base Pay Range: $155,000 USD - $275,200 USD
Additional Considerations:
If performed in Colorado, the pay range for this job is $163,000 - $244,600 USD based on min and max pay range for that role if performed in CO.
The application deadline for this role is the same as the posting end date stated as below:
11/30/2026
Our Approach to Flexible WorkWith Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply
spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
