JetBlue Airways

Senior Principal Engineer

JetBlue Airways$134K — $210K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Computer Engineering, or related discipline; or relevant work experience
  • Six years in software engineering with experience in distributed systems
  • Six years in full stack development (NodeJS, Java, Angular)
  • Demonstrated technical skills through live work samples
  • Expertise in modern software architectures, including microservices and serverless applications
  • Expert in CI/CD tools like Jenkins and Sonarqube; knowledge of GitOps
  • Experience with major cloud platforms (Azure, GCP, AWS)

Responsibilities

  • Enhance revenue and customer experience through systems architecture
  • Provide thought leadership and collaborative analysis organization-wide
  • Define complex problems and own distributed designs autonomously
  • Present designs aligning with systems architecture strategies
  • Develop technical roadmaps for strategic team implementations
  • Explore customer technology experiences for continual improvement
  • Drive normalization strategy to address technology consistency

Benefits

  • Healthcare benefits
  • 401(k) plan with company match
  • Crewmember stock purchase plan
  • Short-term and long-term disability coverage
  • Basic life insurance
  • Free space available travel on JetBlue
Full Job Description
Position Summary

The Senior Principal Engineer is responsible for devising, planning, and implementing engineering strategies for JetBlue, as well as implementing systems architecture that impact the critical technical directions of the organization. This role is a pivotal and highly strategic position centered on our highest-risk and operational impactful undertakings.

As JetBlue develops its future state architectures and platforms, this role will be a primary strategic contributor for our Technology Vision & Strategy and will evaluate opportunities for revenue impacts through systems availability, performance, and operational support.

Essential Responsibilities
    • Provide meaningful impacts to revenue and customer experience through the technical development of the staff and our systems architecture.
    • Provides immense thought leadership and collaboration into the broader JetBlue organization through empirical analysis.
    • Define problems autonomously and proactively own complex features and distributed designs.
    • Presents complex distributed designs across the organization including interactivity with components/services across teams to ensure they align to our systems architecture strategies.
    • Develops designs and technical roadmaps that influence long-term strategic implementations across teams.
    • Exudes extreme curiosity to explore customer experiences, obsessively finding opportunities for our customers to experience technology 'that just works all the time'.
    • Drives a technology normalization strategy, addressing technology drift across our broader technology organization.
    • Develop, design, implement, and operationally support large scale digital experiences as well as cloud native experiences using mainstream cloud providers.
    • Design, write, and implement platform automation that can be utilized both as continuous integration (CI)/continuous deployment (CD) input and production synthetic transactions.
    • Provide input and guidance on development and architecture decisions, acting as a key mentor with other engineers.
    • Taking a customer first approach, evaluate new technologies and determine viability per solution.
    • Analyze requirements and solution architecture and provide task specific estimates.
    • Mentor engineers with regards to coding practices and design decisions.
    • Participate in code reviews to ensure high quality and consistent coding practices.
    • Participate in scrum team ceremonies in agile methodology, sprint planning, and backlog grooming.
    • Collaborate closely with other product development and IT teams globally including Product Management, Architecture, DevOps, Quality Assurance (QA), and Infrastructure teams.
    • Other duties as assigned.

Minimum Experience and Qualifications
    • Bachelor's degree in Computer Science, Computer Engineering or a related technical discipline; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience.
    • Six (6) years of software engineering experience, building highly scaled and distributed systems architecture.
    • Six (6) years of professional full stack development using mainstream development stacks such as NodeJS, Java, and Angular.
    • Demonstrated technical skills through a live work sample during the hiring process.
    • Deep subject matter expertise and knowledge of modern software architecture, microservices, micro-frontends, serverless applications and frameworks.
    • Subject matter expertise with CI/CD pipeline and tools like Jenkins and Sonarqube. Has experience with assisting in the refinement of development practices using approaches such as GitOps.
    • Subject matter expert with developing software applications in at least one of the major Cloud platforms - Azure, GCP or AWS.
    • Available for light to moderate overnight travel (less than 10%).
    • In possession of valid travel documents and the ability to travel in and out of the United States.
  • Able to work flexible hours and be available for emergency response on short notice.
  • Must pass a pre-employment drug test.
  • Must be legally eligible to work in the country in which the position is located.
  • Awareness of security best practices in the Cloud Sec and client vulnerability management.

Preferred Experience and Qualifications
    • Advanced degree in Computer Science, Computer Engineering, or a related technical discipline.
    • Eight (8) years of experience in agile practices in Scrum teams.
    • Eight (8) plus years of software engineering experience, building highly scaled and distributed systems architecture.
    • Eight (8) years of professional full stack development using mainstream development stacks such as NodeJS, Java, Angular.
    • Knowledge of modern software architecture, microservices, micro-frontends, serverless applications and frameworks.
    • Experience with mainstream Content Management System (CMS) implementations and Content Delivery Networks (CDNs) such as Magnolia Content Management Systems, Adobe, and Fastly Content Delivery Networks.
    • Knowledge of Search Engine Optimization (SEO).
    • Experience with Yarn, Gradle, WebPack, CSS.

Crewmember Expectations:
    • Regular attendance and punctuality
    • Potential need to work flexible hours and be available to respond on short-notice
    • Able to maintain a professional appearance
    • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
    • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
    • Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
    • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
    • The use of ChatGPT, any other LLM,or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:
    • Computer and other office equipment

Work Environment:
    • Traditional office environment

Physical Effort:
    • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation:
    • The base pay range for this position is between $134,600.00 and $210,100.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include performance bonuses, restricted stock units, as well as access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.


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About JetBlue Airways

JetBlue is a customer service channel for Major United States Airline based in Queens, New York. It is a passenger airline that operates primarily on point-to-point routes with its fleet of 120 Airbus A320 aircraft and 49 EMBRAER 190 aircraft. As of December 31, 2011, it served 70 destinations in 22 states, Puerto Rico, Mexico and 12 countries in the Caribbean and Latin America. Most of JetBlue flights have as an origin or destination New York or one of its other focus cities: Boston, Fort Lauderdale, Los Angeles, Orlando or San Juan, Puerto Rico. As of December 31, 2011, the Company operated an average of 700 daily flights. During the year ended December 31, 2011, the Company acquired eight take-off and landing slots at each of New York’s LaGuardia Airport and Washington D.C.’s Ronald Reagan National Airport. The Company’s operations primarily consist of transporting passengers on its aircraft with domestic United States operations, including Puerto Rico, which accounted for 85% of its capacity in 2011.

JetBlue Airways Careers

There has never been a more exciting time to explore job opportunities at JetBlue Airways, a leading company in the aviation industry known for its innovation, strong culture, and commitment to diversity and leadership development. Work You’ll Do Join JetBlue Airways' dynamic team to help redefine the future of air travel with a focus on customer service excellence and operational efficiency. At JetBlue, you will be part of a culture that values diversity, leadership, and professional growth. Transform your career and the airline industry with JetBlue’s commitment to innovation and excellence. Lead from a unique position in the marketplace, where your skills in technology, customer service, and team collaboration are highly valued. Work with a dedicated team of professionals who are passionate about creating an outstanding travel experience. Collaborate with industry leaders and benefit from a culture that supports career advancement and professional development. Introducing the JetBlue Professional Growth and Development Initiative We are building a market-leading team to master the challenges of the modern aviation industry. At JetBlue, you will find a supportive environment where career growth and learning are encouraged through comprehensive training and leadership development programs. Do Innovative Work Join a team that is at the forefront of the aviation industry, where you can apply your skills in a variety of roles, from pilot and cabin crew positions to engineering and customer support. JetBlue offers a wide range of job opportunities that allow you to innovate and excel. Be Part of a Great Team Work on a wide range of projects and utilize the latest technology in aviation. Harness the unparalleled capabilities of a team that values integrity, teamwork, and mutual respect. Future-Proof Your Career Advance your career with JetBlue Airways, where your ambition can take you to new heights. Enjoy near-limitless opportunities to grow professionally, supported by unmatched training, development, and certification support. Explore JetBlue’s internship programs offer a unique insight into the workings of one of the most innovative airlines in the industry. These programs provide hands-on experience and are a stepping stone to full-time employment. The JetBlue Experience Our combined service capabilities, commitment to innovation, and a diverse and inclusive workplace help employees thrive and lead in their careers. At JetBlue, we are dedicated to nurturing a professional environment where every team member can succeed. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Explore the various employment paths JetBlue Airways offers, from customer service to pilot positions. SEARCH JETBLUE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at JetBlue Airways.
Learn more about JetBlue Airways
Size
19,304 employees
Market Cap
$2 billion
Industry
Net Income
-$1.3 billion
Founded
1999
5 Year Trend
-1.7%
Revenue
$2.9 billion
NASDAQ

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