Senior Practice Manager - Geriatrics and Internal Medicine Clinics

Trinity-Health

• $90K — $110K *
Boise, ID 83709In-Person
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business or healthcare-related field.
  • 8+ years of related experience in healthcare management.
  • 5 years of supervisory or managerial experience.
  • Strong understanding of ambulatory practice operations.
  • Valid driver's license.

Responsibilities

  • Oversee operations of Geriatrics and Internal Medicine clinics.
  • Manage a diverse team of over 30 providers and staff.
  • Ensure quality measures and customer satisfaction are met or exceeded.
  • Implement policies and protocols in partnership with Medical Directors.
  • Engage with health system initiatives and specialty projects.
  • Promote teamwork and communication among various roles within the clinics.
  • Adapt to shifting priorities while managing multiple tasks.

Benefits

  • Generous paid time off (PTO) starting from day one.
  • Comprehensive benefits package available immediately.
  • Retirement planning with matching contributions.
  • College savings plans for dependent children.
  • Employee Assistance Programs and tuition reimbursement opportunities.
Full Job Description
Employment Type:
Full timeShift:
Day Shift

Description:

The Saint Alphonsus Medical Group (SAMG) is looking for a collaborative, operational-focused, and experienced Senior Practice Manager for our Geriatrics and Internal Medicine clinics!



Position Summary & Highlights:
  • As the Senior Practice Manager, you will oversee the operations of the Geriatrics and Internal Medicine clinics including managing providers and Locums staff between both specialties.
  • Clinic locations include: Eagle Health Plaza (IM and Geriatrics), Boise Regional Medical Center Geriatrics, and South Nampa Geriatrics.
  • This position oversees 5 Internal Medicine Providers (physicians), 10 Geriatric Providers (physicians, NPs, and PAs) 1 Lead RN, 2 Pharmacists, 2 Outpatient Social Workers, 1 LPN, 10 MAs, 1 Lead Patient Service Rep (PSR), and 6 Patient Service Representatives.
  • You would have a dyad relationship with the Medical Directors for each site or subspecialty and will be responsible in carrying out policies, protocols, etc., under their lead.



What You Wil Do:
  • Manage more than 10 providers and 20 non-provider colleagues across all clinics.
  • You will be responsible for the workflow functions, outcomes, customer satisfaction and quality measures of the practices with the result of meeting or exceeding the established financial and other objectives set in cooperation with medical group leadership.
  • You will be responsible for the following areas: Leadership/Management, Operations, Human Resource Management, Customer Service, Financial Management, Quality & Compliance, Business Development, and Communication and Teamwork.
  • Participate in health system initiatives and projects related to these specialties.
  • Spend time at each of the three clinic locations and be visible and present to staff and providers.
  • An ideal candidate will have thorough knowledge of ambulatory practice and operations and customer requirements.
  • You will have strong communication skills, are highly organized and able to handle multiple priorities.
  • You will also be adaptable to change and shifting priorities, engage with a variety of roles, and work with providers on metrics and other priorities to support their practices.
  • Lastly you will have strong collaboration skills, solid analytical skills, and a great deal of self-initiative.


Clinic Locations:
  • Eagle Health Plaza: 323 E Riverside Dr Ste 224 - Eagle, ID 83616
  • South Nampa: 215 E Hawaii Ave Ste 170 - Nampa, ID 83686
  • Boise: 5966 W Curtisian Ave - Boise, ID 83704 (Regional Medical Center campus)



Learn more about Geriatrics Services:



Learn more about Internal Medicine Services:




Minimum Requirements:
  • Must possess knowledge normally acquired through completion of a bachelor’s degree in business or healthcare related field, with eight (8) or more years of related experience; or equivalent combination of education and experience.
  • 5 years of supervisor/manager experience required.
  • Must have active driving privileges.  If, during the course of employment, driving privileges change or colleague receives a driving citation, the colleague is required to notify their supervisor and/or HR.



Highlights and Benefits

When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon.

  • We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one.
  • Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop.
  • We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow.



Visit to learn more!



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