Google

Senior Policy Specialist, Google Play

Google$136K — $196K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 5 years in policy, legal, Trust and Safety, or tech environment
  • Experience with data analysis and tools (e.g., SQL)
  • Experience in policy development and implementation
  • Strong problem-solving and critical thinking skills

Responsibilities

  • Lead discussions on content moderation trends and legal removals in the Google Play Store
  • Manage sensitive government request escalations among Product, Policy, and Legal teams
  • Develop scalable policies for handling varied regional requests
  • Participate in an on-call schedule for high-priority escalations
  • Handle graphic and controversial content with professionalism

Benefits

  • Health, dental, vision, life, and disability insurance
  • 401(k) retirement plan with company match
  • 20 days of vacation per year plus 13 paid holidays
  • 40 hours/year sick time, with increases for Seattle
  • 28-30 weeks of maternity leave
  • 18 weeks of baby bonding leave
Full Job Description
info_outline
X In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees.

Benefits for this role include:
  • Health, dental, vision, life, disability insurance
  • Retirement Benefits: 401(k) with company match
  • Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
  • Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
  • Maternity Leave (Short-Term Disability Baby Bonding): 28-30 weeks
  • Baby Bonding Leave: 18 weeks
  • Holidays: 13 paid days per year


Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience in a policy, legal, Trust and Safety, or technology environment.

Preferred qualifications:
  • Experience with data analysis, data tools (e.g., SQL), operations, or trend identification.
  • Experience with the development, implementation, and maintenance of policy.
  • Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.


About the job

Google's brand is only as strong as our users' trust--and their steadfast belief that our guiding principles are what's best for them. Our Trust and Safety team has the critical responsibility of protecting Google's users by ensuring online safety by fighting web abuse and fraud across Google products. On this team, you're a big-picture thinker and strategic leader. You understand the user's point of view and are passionate about using your combined technical, sales and customer service acumen to protect our users. You work globally and cross-functionally with Google developers and Product Managers to navigate challenging online safety situations and handle abuse and fraud cases at Google speed (read: fast!). Help us prove quality on the Internet trumps all.

As a Trust and Safety Strategist, you are responsible for protecting the integrity of some of Google's key products, including Google Search, Google Maps, Google Ads, AdSense, Google Checkout and Google Product Search. You investigate financial fraud, account-related abuse, questionable business practices, violations of Google's policies, and general misuse of our products. You are introduced to dynamic analytical techniques and you leverage custom-built technology to have a direct impact on improving the experience of millions of Google users. You subscribe to a "user-first" philosophy and are interested in improving Google's user experience and product integrity. You are comfortable navigating ambiguity and thrive in a fast-paced environment. You harness your analytical and technical skills to drive tool development and process improvements.

At Google we work hard to earn our users' trust every day. Trust & Safety is Google's team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google's products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $136000 - $196000 (USD) 15% bonus target equity benefits

Learn more about benefits at Google .

Responsibilities
  • Be a thought leader for legal removals issues by identifying and analyzing content moderation trends and key policy issues affecting the Google Play Store. Lead discussions with cross-functional stakeholders on emerging regulations and its implications on legal removals landscape at Google.
  • Manage content operations and drive escalations of sensitive government requests, by liaising with Product, Policy, Communications, and Legal teams. Balance various legal considerations in order to effectively resolve issues.
  • Develop and launch scalable policies and guidelines for handling large volumes of requests, based on different regional trends and legal issues (data protection, copyright, defamation, etc.).
  • Participate in the on call rotation schedule to manage high priority escalations that may occur outside of standard non work hours including weekends/holidays.
  • Be comfortable around graphic, controversial, or upsetting content.


About Google

Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
Learn more about Google
Size
156,500 employees
Market Cap
$1,115.4 billion
Industry
Net Income
$40.2 billion
Founded
1998
5 Year Trend
+23.3%
Revenue
$182.5 billion
NASDAQ

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