Intuit Inc

Senior People Support Partner

Intuit Inc • $123K — $166K *
San Diego, CA 92154In-Person
Business Services
5 - 7 years of experience
2 days ago
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 7+ years in HR generalist or relevant experience
  • BA or equivalent work experience
  • Demonstrates ability to champion people-centric initiatives
  • Skilled at analyzing data for actionable insights
  • Proven capacity to lead change initiatives effectively
  • Deep domain expertise in HR with a focus on scaling solutions
  • Agility and resilience in response to workplace trends

Responsibilities

  • Collaborate with complex COEs to design innovative employee experiences
  • Analyze insights to enhance employee engagement and inform program development
  • Create communications and protocols to improve support effectiveness
  • Provide expert guidance and support in navigating complex employee scenarios
  • Function as a knowledge source and coach to staff and managers
  • Develop processes for critical support situations like disasters or loss
  • Build trusted relationships and act as a go-to advisor
  • Lead impactful initiatives aligned with team objectives

Benefits

  • Comprehensive health and wellness programs
  • Flexible working arrangements and remote work options
  • Equity rewards and cash bonus eligibility
  • Strong focus on diversity, equity, and inclusion initiatives
  • Continuous learning and growth opportunities through professional development programs
Full Job Description
The People Experience Team exists to shape experiences that maximize the potential of our people. People Support Partners is one of the four pillars within the People Experience team, whose primary focus is to empower employee success through general and expert level human assisted support for employee questions, supporting workers in difficult situations (i.e. employee loss, natural disasters, etc.), and partnering with centers of excellence (COEs) to make improvements to products and experiences on the design and launch of new programs.

Senior People Support Partners are experts in employee support, collaborating closely with our most complex Centers of Excellence (COEs) to revolutionize and pioneer new programs and processes that deliver unparalleled experiences for our employees and are the go-to team for expert guidance, both human-assisted and help yourself, all while spearheading and championing team initiatives and P&P priorities.

Responsibilities
  • Collaborate closely with the most complex, high-volume COEs and key partners to pioneer and launch innovative employee experiences across People & Places programs
  • Analyze data and insights to pinpoint opportunities that elevate employee experiences and drive the creation of groundbreaking programs and products, while partnering with key stakeholders to champion impactful change
  • Spearhead or significantly contribute to the creation of compelling communications, FAQs, and protocols
  • Deliver exceptional guidance and support to employees and managers, showcasing expertise, empathy and navigating complex scenarios
  • Serve as a trusted source of knowledge and coaching, leveraging deep subject matter expertise
  • Design, implement, and maintain essential employee support processes and protocols for critical situations (e.g., natural disasters, employee loss, hardship)
  • Foster trust and become a go-to advisor for both customers and partners
  • Lead or contribute to impactful team initiatives and projects with clearly defined objectives
  • Play a key role in complex team initiatives and projects, as well as People & Places priorities, where outcomes may have some ambiguity
  • Consistently uphold Intuit policies and standards in all circumstances


Qualifications
  • People Champion - Designs, develops, and implements changes that improve how we deliver our customer benefits.
  • Business Accelerator - Designs, develops, and implements changes that accelerate Intuits strategy. Remains agile and resilient to external factors and trends that affect our people, workplace and customers.
  • Data Driven - Analyzes data and generates actionable insights that inform next steps and influence decisions.
  • Change Leader - Defines and leads key workstream(s) in the end-to-end change Identifies and engages the right stakeholders, keeps them informed of status and holds them accountable. Provides recommendations to remove risks and barriers. Demonstrates learning and growth mindset.
  • Domain Expert - Uses deep domain expertise to accelerate outcomes within their domain. Seeks out external benchmarking to improve how the work gets done. Builds relationships and shares knowledge across P&P domains. Evolves or builds solutions for scale, standardizing and automating where possible.
  • 7+ years of HR generalist or relevant experience
  • BA (or country equivalent) or work experience equivalent


Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at [1] Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Bay Area California $126,000- 170,500 Southern California $123,000- 166,500 References Visible links 1. https://www.intuit.com/careers/benefits/full-time-employees/

About Intuit Inc

Intuit offers business and financial management solutions for SMBs, financial institutions, consumers, and accounting professionals. The company’s product portfolio includes TurboTax, a software solution that offers free tax filing, efile taxes, and income tax returns; Quicken; QuickBooks; Mint.com, and more. It also offers end-to-end solutions for online tax preparation, download products, mobile tax prep, mortgage interest and property tax, corporations tax, military tax, and more. Intuit was founded by Tom Proulx and Scott Cook in 1983 and is based in Mountain View, California. The company serves customers in North America, Asia, Europe, and Australia with offices in the United States, Canada, India, U.K., and Singapore.

Intuit Inc Careers

Join the dynamic team at Intuit Inc, a global powerhouse in financial software, where innovation, leadership, and diversity training are at the heart of everything we do. This is an unparalleled opportunity to advance your career with a company that is committed to empowering communities and small businesses with innovative financial solutions.

Work You’ll Do

At Intuit Inc, you’ll be part of a culture that cherishes innovation and values the unique perspectives of its team members. You will collaborate with some of the brightest minds in the industry, using your skills to influence the future of technology and finance. Our team at Intuit Inc is driven by the mission to power prosperity around the world, and you can be at the forefront of this transformation.

Explore Job Opportunities and Growth

Intuit’s career paths are as diverse as the innovative solutions we provide to millions. From finance to software engineering, our job opportunities span across multiple disciplines. Whether you’re looking for a full-time position, an internship, or leadership roles, Intuit offers a world of opportunities for professional growth. Our hiring process is designed to identify and attract professionals who are not only skilled but are also passionate about making a difference.

Professional Development and Benefits

Invest in your future with Intuit’s industry-leading benefits and professional development opportunities. Our employees enjoy comprehensive benefits that ensure their personal and professional satisfaction, including health, wellness, and continuous learning perks. At Intuit, we also understand the importance of diversity training and leadership development, providing various programs that foster an inclusive environment.

Join Our Team

Embark on a journey of growth and innovation at Intuit Inc. Search open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players. Prepare your resume, ace the interview, and join a team that’s committed to creating solutions that power prosperity around the globe.

Networking and Career Advancement

At Intuit Inc, networking and internal mobility are encouraged to foster professional growth and innovation. Connect with leaders and peers through our various networking events, mentorship programs, and collaborative projects. With support at every step of your career, the opportunities at Intuit are limitless.

Stay Connected

Keep up to date with the latest in career opportunities and company news at Intuit Inc. Personalize your subscription to receive job alerts, insider tips, and industry-leading insights that you can put to use today—all from the people who work here.

Explore Careers at Intuit Inc

Discover the exciting and rewarding career opportunities awaiting you at Intuit Inc. Let your ambition lead you to success. Join us in our mission to power prosperity and contribute to our journey of continuous innovation.

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At Intuit Inc, every role is a chance to innovate, grow, and make an impact. Join us, and together let's shape the future of finance.
Learn more about Intuit Inc
Size
13,500 employees
Market Cap
$107.4 billion
Industry
Consumer Technology
Net Income
$1.7 billion
Founded
1983
5 Year Trend
+19.6%
Revenue
$7.7 billion
NASDAQ
INTU
* Ladders Estimates

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