Carvana

Senior People & Operations Partner

Carvana$90K — $120K *
Tempe, AZ 85281In-Person
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; Master's preferred in Business, HR, I/O Psychology, or related field
  • 5+ years in Operations Leadership, Talent Development, OD, HR, Training, or related field
  • 2+ years partnering with senior leaders on talent initiatives
  • Experience with HR tech required, Workday experience is a bonus
  • Strong organizational and project management skills
  • Ability to analyze data and translate insights into actions
  • Energetic, self-starter with a drive for results

Responsibilities

  • Engage proactively with leaders and stakeholders to build partnerships and drive impact
  • Co-create talent strategies with departments, translating strategy into actionable milestones
  • Anticipate needs, recommend solutions, and create contingency plans as a trusted advisor
  • Bridge communication between business leaders and People Ops teams to enhance organizational effectiveness
  • Coach managers one-on-one, delivering timely and respectful feedback
  • Conduct talent needs assessments and prioritize initiatives based on impactful trends
  • Design and implement talent initiatives focused on continuous process improvement
  • Track performance metrics and inform decision-making through data analysis

Benefits

  • Flexible working environment with a focus on in-person collaboration
  • Opportunity to contribute directly to impactful talent programs
  • Continuous improvement culture that values innovative thinking
  • Dynamic workdays with varied responsibilities
  • Engagement with fast-paced growth in a thriving company
Full Job Description
About the team and position

We don't do boring HR here. As a Senior Talent Partner, you're part strategist, part coach, part culture champion - and fully embedded in the teams you support. You'll partner directly with leaders across the business on everything from performance management and talent development to org design and employee engagement. Think of yourself as the person who connects the dots between great people and great outcomes.

You'll roll up your sleeves (figuratively... or literally, we don't judge) and help build talent programs that actually work - not just look good on paper. You'll make smart, data-informed calls even when the picture isn't perfectly clear, and you'll introduce programs and processes that feel like Carvana, not like they came out of an HR textbook. No two days look the same, and that's exactly how we like it.

The ideal candidate is a self-starter who geeks out over solving people challenges, thrives in ambiguity, and gets fired up about continuous improvement. Most importantly, you'll see the impact of your work immediately - in a company that's moving fast and growing faster.

Work Environment

To effectively cultivate meaningful relationships and drive collaboration and partnership, this is a fully on-site role based at our Corporate Headquarters. We believe that "rolling up our sleeves" and working closely with our leaders is best achieved through frequent, in-person engagement. Expected Travel to various field locations across the country as needed to support talent initiatives.

What You'll Be Doing
  • Drive organizational impact through a consistent on-site presence, building real partnerships with leaders, peers, stakeholders, and SMEs - not just scheduling syncs. That means proactive engagement across channels, including frequent face time at HQ and field locations around the country.
  • Co-creating people and talent strategies with your assigned departments - mapping out roadmaps for attraction, engagement, development, coaching, and retention. Turning big-picture strategy into tangible milestones that actually get done.
  • Being the trusted advisor who sees around corners - anticipating needs, recommending solutions before anyone asks, and building contingency plans that keep things moving.
  • Serving as the bridge between business leaders and People Ops teams (Total Rewards, Talent Acquisition, Leadership Development, Benefits & Leaves, HR Ops) - maximizing impact and cutting redundancy.
  • Coaching managers and leaders 1:1 - checking in, helping them hit their commitments, and delivering honest, timely feedback (respectfully, of course - we're direct, not rude).
  • Running talent needs assessments, looping in the right experts, and staying ahead of internal and external trends. Prioritizing ruthlessly - big rocks first.
  • Designing and driving talent initiatives that improve processes, level up leaders, and make the employee experience genuinely better - always with a continuous improvement mindset.
  • Tracking performance against key talent metrics, reviewing the data with leaders, and using it to inform real decisions - not just pretty dashboards.
  • Supporting performance management, defining career paths, and fostering a culture where development isn't a checkbox - it's the norm.
  • Staying plugged into business strategy so your talent advice is always relevant, timely, and forward-looking.
  • Leading large-scale change management within your departments - leveraging strong communication skills (written, verbal, and reading-the-room). You know how to influence up and across.
  • Other duties as assigned

What You Should Know/Have
  • Bachelor's degree required; Master's in Business, HR, I/O Psychology, or related field preferred
  • 5+ years in Operations Leadership, Talent Development, OD, HR, Training, or a related field
  • 2+ years partnering with senior leaders on talent initiatives, including coaching managers
  • Experience with HR tech required - Workday experience is a bonus
  • Strong organizational and project management chops
  • Comfortable communicating in person and through tech (email, Slack, Zoom - you know, the usual)
  • Ability to dig into data, spot trends, and turn insights into action
  • High integrity - no shortcuts, no BS
  • Confident presenting to groups and making complex ideas click
  • Natural ability to coach and motivate others to move
  • Energy, drive, and a bias toward getting things done
  • Can operate autonomously - you don't need someone looking over your shoulder
  • Willingness to travel 25-35% of the time to support teams in the field

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.
  • Must be able to read, write, speak and understand English.

Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

#LI-Onsite

About Carvana

Founded in 2012 and based in?Phoenix, Carvana’s mission is to change the way people buy cars. By removing the traditional dealership infrastructure and replacing it with technology and exceptional customer service, Carvana offers consumers an intuitive and convenient online car buying and financing platform. Carvana.com enables consumers to quickly and easily shop more than 15,000 vehicles, finance, trade in or sell their current vehicle to Carvana, sign contracts, and schedule as-soon-as-next-day delivery or pickup at one of Carvana’s patented, automated Car Vending Machines.

Carvana Careers

Join the dynamic team at Carvana, a leading e-commerce platform for buying and selling used cars, where innovation drives us and leadership thrives. At Carvana, we offer more than just job opportunities; we provide a pathway to a rewarding career in the automotive and technology industries.

Work You’ll Do

Become a part of Carvana’s commitment to changing the car buying experience by joining our diverse team. We leverage cutting-edge technology and bold innovation to stay ahead in a fast-evolving market. Our team is composed of driven professionals who lead the industry in expertise and are the backbone of our growth and success.

Explore Professional Growth

At Carvana, we believe in nurturing talent and fostering professional growth. Our leadership is dedicated to providing extensive training and development programs that empower you to climb the career ladder with confidence. From entry-level positions to senior roles, every team member receives the support and resources they need to excel.

Innovative Work Environment

Our culture is built on a foundation of diversity and inclusion, where every employee’s contribution is valued. Work alongside industry leaders and peers in an environment that celebrates creativity and strategic thinking. Carvana is not just a company; it’s a revolutionary approach to the automotive market.

Join Our Team

Discover a range of employment opportunities at Carvana, from customer service and vehicle operations to software development and marketing. Each position offers a chance to develop skills that are crucial for personal and professional development. We are hiring individuals who are passionate, curious, and eager to drive change within the industry.

Internship Programs

Kickstart your career with a Carvana internship. Gain invaluable experience, build your resume, and make connections that will open doors to future opportunities. Our internships provide a real-world glimpse into high-level projects and day-to-day operations, preparing interns for full-time roles in their chosen fields.

Benefits and Perks

Carvana cares for its employees by offering competitive benefits, including health insurance, retirement plans, and wellness programs. We also understand the importance of work-life balance and provide flexible working arrangements to suit different needs and lifestyles.

Networking and Career Advancement

Enhance your career prospects through Carvana’s robust professional networking opportunities. Connect with leaders and peers within and outside the company to expand your professional network and uncover new career paths.

Stay Connected

Search open positions that match your skills and interests on our Carvana Jobs portal. We look for innovative, driven, and collaborative individuals to join our team.

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights—all from the people who work here. Subscribe to our Carvana Careers blog for the latest news and updates in the world of automotive e-commerce.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Carvana. Join Carvana today and be part of a company that’s redefining the automotive industry through technology, innovation, and a strong commitment to excellence.
Learn more about Carvana
Size
21,000 employees
Market Cap
$716.3 million
Industry
Net Income
-$171.1 million
Founded
2013
5 Year Trend
+103.7%
Revenue
$5.5 billion
NASDAQ

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