Wells Fargo

Senior Payments Operations Consultant

Wells Fargo$87K — $154K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years in Business Execution, Implementation, or Strategic Planning, or equivalent experience
  • Business Analysis experience in technology or operations transformations
  • Familiarity with payment processing platforms and transaction workflows
  • Proficient in gathering and documenting business requirements
  • Experience with Agile Scrum or SAFe methodologies and tools like Jira and Confluence
  • Strong analytical skills utilizing Excel, Visio, Tableau, or Power BI
  • Knowledge of process improvement methodologies like Lean or Six Sigma

Responsibilities

  • Lead support functions for multiple business groups in strategic initiatives
  • Ensure efficiency and cost-effectiveness in operations management
  • Research and analyze complex business and strategic initiatives
  • Make independent recommendations for operational support
  • Plan and execute programs focused on risk mitigation and customer experience
  • Collaborate with team leaders to develop project plans and procedures
  • Manage relationships with cross-functional business partners during program implementations

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life and accident insurance options
  • Parental leave
  • Tuition reimbursement and scholarships for dependents
  • Adoption reimbursement
  • Commuter benefits
  • Employee discounts and savings
Full Job Description

In this role, you will:

  • Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives
  • Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations
  • Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business
  • Work independently to make recommendations for support function by providing support and leadership
  • Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
  • Collaborate and consult with team leaders in developing project plans, policies and procedures
  • Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners

Required Qualifications:

  • 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Business Analysis experience supporting technology, operations, or payments transformation initiatives
  • Experience supporting payment processing platforms, payment hubs, or transaction workflow applications
  • Experience with ISO 20022, SWIFT, Fedwire, ACH, RTP, CHIPS, payment investigations, sanctions screening, or exception processing
  • Experience leading requirements elicitation workshops and documenting business and functional requirements
  • Experience creating user stories, acceptance criteria, process flows, use cases, and gap analyses
  • Experience working within Agile Scrum or SAFe environments using Jira and Confluence
  • Experience coordinating user acceptance testing (UAT), defect management, and release validation
  • Experience utilizing Excel, Visio, Tableau, or Power BI for analysis and reporting
  • Experience with Lean, Six Sigma, process improvement, or workflow optimization methodologies
  • Financial services or banking operations experience
  • Experience leveraging AI-enabled tools to accelerate requirements gathering, documentation, and business analysis activities

Job Expectations:

  • Ability to work on-site
  • Ability to work a hybrid schedule

Required Locations:

  • 1525 W WT Harris Blvd, Charlotte, NC
  • 550 S 4th St, Minneapolis, MN

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

$87,000.00 - $154,000.00

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

Stay Connected

Keep up to date with the latest from Wells Fargo Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and get insider tips on crafting the perfect resume and acing your interview.

Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ

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