Zscaler

Senior Partner Program Manager, Global Partner Incentives

Zscaler$122K — $175K *
US-Anywhere
+ 3 other locationsRemote
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10 years experience in partner programs, channel incentives, or sales operations
  • Proven success in designing rebate, SPIFF, and incentive programs
  • Strong analytical skills for financial data and ROI analysis
  • Deep understanding of partner economics and compliance processes
  • Excellent communication and collaboration skills with executive leadership

Responsibilities

  • Build and manage a unified global framework for partner incentives
  • Lead the lifecycle of incentive programs from planning to payout
  • Partner with Finance and IT for automation in incentive management
  • Forecast spend and monitor program effectiveness
  • Ensure compliance and clear communication of incentives across teams
  • Refine incentive structures using data and partner feedback
  • Champion innovation to keep incentive programs competitive

Benefits

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!
Full Job Description
We are looking for a SeniorPartner Program Manager, Global Partner Incentives to join our channel and alliances team. Reporting to the Senior Director, Partner Programs, you will own the global partner incentive strategy and execution across all routes to market - helping drive profitable growth, alignment to strategic priorities, and measurable value across the customer lifecycle.

Incentives Strategy & Execution: Build and manage a unified global framework for all partner incentive programs - including rebates, SPIFFs, Rebates, MDF, and promotional programs that align to corporate priorities. Define earning logic, funding models, and payout mechanisms that scale across all partner routes to market.Operationalize and Automate Programs: Lead the end-to-end lifecycle of incentive programs - from planning and launch through claims, validation, and payout - ensuring accuracy, compliance, and timely execution. Partner with Finance, Marketing, Operations, and IT to drive automation through CRM, PRM and incentive management platforms.Drive Financial Discipline and ROI visibility: Partner with FP&A and BI teams to forecast spend, monitor utilization, and report on program effectiveness and return on investment. Implement dashboards and governance models that ensure transparency and informed decision-making across global and regional stakeholders.
  • Collaborate and Align Cross-Functionally: Work closely with Channel, Sales, Finance, Legal, and Marketing to ensure incentives are aligned with business goals, compliant with regional regulations, and clearly communicated. Lead internal and external enablement to drive understanding, adoption, and execution consistency worldwide.
  • Continuously Improve and Evolve Programs: Use data insights, partner feedback, and performance analytics to refine incentive structures, simplify processes, and enhance the partner experience. Champion innovation and scalability to ensure programs remain competitive and aligned with Zscaler's growth strategy

What We're Looking for (Minimum Qualifications)
  • 7-10 years of experience in partner programs, channel incentives, sales operations, or SaaS GTM strategy.
  • Proven success designing and executing rebate, SPIFF, MDF, and strategic incentive programs that drive measurable growth and align to company priorities across different partner types (reseller, distributor, GSI, MSSP, ISV, CSP).
  • Strong analytical and financial modeling skills with the ability to translate complex financial data into actionable incentive structures, forecasts, and ROI analysis. Skilled in project management with tools like Salesforce, Asana, PRMs, and analytics platforms.
  • Deep understanding of partner economics, profitability levers, and performance measurement frameworks, including payout logic and compliance processes.
  • Excellent communication and cross-functional collaboration skills; comfortable with partnering with executive leadership both internally and externally across Finance, Legal, Operations, and Sales.

What Will Make You Stand Out (Preferred Qualifications)
  • Previous experience at a large ISV driving partner incentive programs at global scale and experience in consumption-based, subscription, or marketplace-driven incentive models, including rev-rec and payout considerations.
  • Proven capability to develop data driven business cases with a focus on program governance, financial compliance, and regional funding nuances across Americas, EMEA, and APJ.
  • Demonstrated success in automating and scaling incentive processes through CRM, PRM, or incentive management tools.

#LI-JK1

#Remote

Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$122,500-$175,000 USD

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!


Learn more about Zscaler's hybrid working model and benefits here.

About Zscaler

Zscaler is a cloud-based information security company that provides Internet security, web security, firewalls, sandboxing, SSL inspection, antivirus, vulnerability management and granular control of user activity in cloud computing, mobile and Internet of things environments. The company is headquartered in San Jose, California, and has offices in Australia, India, Japan, Singapore, the United Kingdom, and the United States.
Learn more about Zscaler
Size
3,153 employees
Market Cap
$15.5 billion
Industry
Net Income
-$191.4 million
Founded
2008
5 Year Trend
+54.1%
Revenue
$536 million
NASDAQ

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