Job Purpose:The Senior Paralegal serves as the lead paralegal and primary point of contact for legal support activities involving complaint intake, litigation support, legal research and writing, complaint management, and potential dispute resolution. This position provides advanced paralegal support while overseeing junior staff, coordinating workflow, monitoring quality and deadlines, and ensuring legal deliverables are complete, accurate, and legally sufficient. The Senior Paralegal also supports the development of procedures, reporting, governance, and audit processes related to complaint and litigation management.
Responsibilities:- Serve as the lead paralegal and primary point of contact for day-to-day legal support activities.
- Provide leadership, guidance, workload coordination, and quality oversight to Junior Paralegals and administrative support personnel.
- Oversee the intake, processing, tracking, and maintenance of complaints, pleadings, discovery materials, and other litigation-related documentation.
- Review and ensure proper Bates stamping, scanning, indexing, redaction, organization, and distribution of legal documents.
- Oversee updates to electronic case management systems and ensure complaint and litigation records remain complete and accurate.
- Coordinate and review mandatory document exchanges and other materials provided to opposing counsel.
- Conduct advanced legal and factual research involving settlements, pleadings, complaints, disputes, and other litigation matters.
- Draft and review legal memoranda, correspondence, litigation documents, reports, and briefing materials.
- Review work products prepared by junior staff for accuracy, completeness, quality, and legal sufficiency.
- Provide subject matter expertise and advisory support regarding complaint handling and litigation-management processes.
- Assist with complaint-derived disputes by researching issues, reviewing documentation, and providing recommendations and litigation-support assistance.
- Develop, update, and maintain standard operating procedures, workflow documentation, governance processes, and quality-control practices.
- Support program reporting, documentation, records management, and audit-readiness activities.
- Attend and support meetings, hearings, conferences, and other litigation-related proceedings as required.
- Monitor case status, deadlines, milestones, workload, and deliverables and escalate potential risks or delays when necessary.
- Prepare and review status reports, case summaries, management reports, and other program documentation.
- Coordinate with attorneys, program leadership, junior paralegals, administrative staff, and other stakeholders to resolve case-related issues.
- Ensure major and minor milestones are met and provide accurate forecasting regarding workload and deliverables.
- Maintain professional, timely, and informative communication with program stakeholders.
- Protect privileged, confidential, sensitive, and personally identifiable information.
- Perform other duties as assigned in support of program and litigation objectives.
Education and Experience:- Bachelor's degree required.
- Minimum of eight (8) to twelve (12) years of relevant paralegal, litigation support, complaint management, legal research, or related legal experience.
- Significant experience supporting litigation matters, including pleadings, discovery, legal research, case management, and document preparation.
- Advanced experience researching and drafting legal memoranda, litigation documents, reports, and other substantive legal materials.
- Demonstrated experience reviewing complex legal documentation and identifying issues of fact, law, procedure, or case status.
- Experience supervising, mentoring, or providing work direction to junior paralegals or other legal support staff.
- Experience developing or implementing standard operating procedures, quality-control processes, governance documentation, or legal-support workflows.
- Strong understanding of litigation support practices, complaint management, document production, and records management.
- Strong legal research, analytical, writing, editing, and problem-solving skills.
- Ability to manage multiple complex assignments, prioritize deadlines, and maintain high standards of accuracy with minimal supervision.
- Proficiency with Microsoft Office Suite, Adobe Acrobat, electronic case management systems, and legal research tools.
- Excellent written and verbal communication skills, including the ability to communicate effectively with attorneys, leadership, and other stakeholders.
- Demonstrated ability to exercise sound judgment and appropriately handle confidential, privileged, and sensitive information.
