SENIOR OPERATIONS TEAM LEAD (TS/SCI)
Category: Project Management
Main location: United States, District of Columbia, Washington
Position ID:J0626-0429
Employment Type: Full Time
Position Description:
CGI Federal is seeking a Senior Operations Team Lead to oversee enterprise IT operations, service delivery performance, and cybersecurity readiness. This role requires strong leadership managing SLAs, system availability, operational metrics, audit readiness, and compliance activities. US Citizenship and an active TS/SCI clearance are required.
Your future duties and responsibilities:
• Lead daily IT operations ensuring high-availability, secure, and stable enterprise environments.
• Manage SLAs, system availability metrics, and operational performance reporting.
• Oversee compliance with FISMA, NIST SP 800-53, NIST SP 800-37, POA&M management, and cybersecurity audit readiness.
• Collaborate with cybersecurity, engineering, and application teams to maintain operational integrity and continuity.
• Lead root cause analysis, long-term corrective actions, and escalation management.
• Prepare operational dashboards, leadership briefings, and incident reports.
• Mentor staff and improve operational processes.
Required qualifications to be successful in this role:
• Active TS/SCI clearance.
• CISSP or Security+ certification (required for Operations Team Lead LCAT).
• Minimum 6+ years managing complex enterprise systems operations.
• Demonstrated experience with SLAs, cybersecurity compliance, and federal operational environments.
• Experience coordinating OIG/GAO/OMB audits.
• Strong communication and leadership skills.
