Senior Operations Manager at Swing Left & Vote ForwardPosition Type: Full-Time Employee (Exempt)
End date: January 29, 2027, with possibility of extension
Location: Remote (US)
Reports to: Director of People Operations
JOB SUMMARYWe're looking for a Senior Operations Manager to support the HR and finance work that keeps our organization running effectively. This person manages processes and programs across the employee lifecycle and keeps our records and reporting clear and organized to ensure our team has the resources and support needed to stay focused and effective in advancing our mission.
This role reports to the Director of People Operations. It is a cycle position with an expected end date of January 29, 2027 and the possibility of extension.
Responsibilities include:
People and HR Operations- Manage hiring, onboarding, and offboarding logistics and execution
- Help administer performance review cycles, engagement surveys, and staff training
- Help develop and maintain systems and processes that support the people function
- Support initiatives that strengthen team culture and effectiveness
- Manage the operational and logistical side of benefits administration (health benefits, stipends, 401k), including enrollment logistics for new hires and open enrollment
- Help develop, implement, and manage HR policies and programs in compliance with federal and multi-state employment laws and internal policies, updating systems and documentation as needed
- Help keep shared internal resources organized and up to date (e.g., Slack channels, shared drives, internal wikis)
Financial and Administrative Operations- Support the operations team in managing financial processes, vendor relationships, and day-to-day organizational administration
- Manage invoice tracking and processing, and maintain accurate vendor and contract records
- Support expense and reimbursement tracking and processing in partnership with accounting and the Head of Operations
- Maintain budget trackers, forecasts, and reports; model budget scenarios and help answer questions to ensure leadership has fast, reliable access to budget information for decision-making
- Support the intake, tracking, and follow up for legal reviews in partnership with counsel and the Head of Operations
- Manage contractor onboarding, including documentation collection and data entry
- Support the implementation and management of IT/cybersecurity initiatives
- Help coordinate logistics for in-person team meetings, including venue, travel, vendor, and agenda coordination
- Help maintain and follow internal operational procedures and documentation, flagging improvement opportunities
- Track deadlines for recurring reporting and internal processes
REQUIREMENTS- A strong interest in and alignment with the distinct missions and values of Swing Left and Vote Forward
- 4+ years of experience in Operations, including direct experience in HR functions such as onboarding/offboarding, benefits administration, compensation programs, and performance management, as well as experience supporting budget or financial reporting work
- Strong spreadsheet skills (e.g., pivot tables, formulas, financial modeling), with the ability to translate complex budget information into materials that are clear and easy for others to inform decision making
- Familiarity with tracking and managing work using project management software (e.g., Asana) in addition to day-to-day collaboration tools, including Google Suite, Zoom, and Slack
- Familiarity with HRIS, ATS (application tracking system), benefits administration platforms, and expense/invoicing systems
- Excellent organizational skills and attention to detail, with experience managing multiple processes and deadlines simultaneously
- Strong written and verbal communication skills
- Strong interpersonal skills, with the ability to build trust across the organization, communicate with empathy, and exercise sound judgment in sensitive situations
- Experience handling sensitive or confidential information with discretion
- Demonstrated ability to work independent and collaborate with colleagues effectively in a remote office environment
- A commitment to equity and belonging across all identities, and ability to learn and grow in this space
LOGISTICSNote: This is a cycle position with an expected end date of January 29, 2027 and the possibility of extension.
Hiring Process: - Applications will be reviewed on a rolling basis
- The priority deadline to apply is August 5, but applications will be accepted until the posting is closed
- We are aiming for a start date as soon as possible
- We will communicate about our expected timeline as the process progresses, and all candidates will receive communication from our team regarding their application status
Compensation:- The pay range for this position is $91,000 - $102,000/year
Benefits for Full-Time Employees:- Medical, dental, and vision insurance: 100% of the premium paid for employees and 50% for dependents
- Health and dependent care FSA accounts
- Employer-paid life and disability insurance
- Retirement plan
- Professional development and remote work stipends
- Flexible vacation and sick leave policies with limitations on extended vacations during the period between Labor Day and Election Day
- Our office is closed for approximately 25 business days each year, including two weeks at the end of the year
Location and Working Hours:- This position is a full-time, exempt, and remote position based in the United States. We are an entirely remote team with staff located across the country
- We expect employees to be available for virtual meetings and asynchronous collaboration during normal business hours, and sometimes outside of these hours for events or other peak moments
- Minimal overnight travel is expected for this position, including for an in-person staff gathering (depending on start date)
Physical Requirements:- This remote position requires effective communication with colleagues and partners through phone, video, conference calls, and written channels
- The role involves working on a computer for all or most of the workday
We are happy to answer any questions you have about our benefits and policies in interviews.
