Jones Lang LaSalle Incorporated

Senior Operations Manager - GMP & Workplace Services

Jones Lang LaSalle Incorporated • $135K — $170K *
Oceanside, CA 92057In-Person
Pharmaceuticals & Biotech
8 - 10 years of experience
3 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Science, Business, or related preferred; or an Associate degree with extensive leadership experience in regulated cGMP environments.
  • 8-10+ years of progressive experience in GMP manufacturing or cleaning, including 5 years in a people-management role.
  • Expertise in GMP cleaning programs with hands-on training capability.
  • Strategic familiarity with computerized maintenance management systems and data tools for operational decisions.
  • Proven strategic supplier contract management and multi-million dollar budget oversight.

Responsibilities

  • Serve as the program owner for GMP contamination control and cleaning across the site.
  • Champion regulatory compliance by overseeing SOP revisions, change controls, and CAPA processes.
  • Establish and govern audit readiness strategies and serve as the primary SME during inspections.
  • Ensure integrity of sanitization records and adherence to Good Documentation Practices (GDP).
  • Oversee Non-GMP janitorial services and manage campus asset standards through landscaping initiatives.
  • Manage Pest Control and Mail Services operations, ensuring compliance and continuity.
  • Lead the strategy for executing high-quality campus events across functions.

Benefits

  • 401(k) plan with matching contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
Full Job Description
Senior Operations Manager - GMP & Workplace Services at JLL

What this job involves - The Senior Operations Manager holds ultimate accountability for the strategic direction, operational governance, and regulatory compliance of all GMP and Non-GMP facilities and workplace services for a critical manufacturing environment in Oceanside, CA. This role provides executive-level leadership and oversight for the contamination control and sanitization of controlled areas, ensuring absolute adherence to internal protocols and cGMP standards. Beyond the GMP scope, the incumbent acts as the strategic owner for a comprehensive workplace services portfolio, including general janitorial, pest control, landscaping, event management, and mail operations, driving service excellence through a tiered leadership team.

What your day-to-day will look like:
  • Serve as the program owner for the GMP contamination control and cleaning program. Accountable for ensuring the site's continuous alignment with FDA CGMP regulations (21 CFR Part 21) and evolving global regulatory expectations.
  • Champion the regulatory and quality assurance framework for the department. Provide oversight and inputs for efficiency leading to complex SOP revisions, change controls, deviations, investigations, and Corrective and Preventive Actions (CAPAs), ensuring the team maintains an uncompromised state of compliance.
  • Establish and govern the site's audit readiness strategy. Serve as the primary host and subject matter expert (SME) representative during regulatory (FDA, EMA) and client inspections, defending the robustness of the site's cleaning and sanitization programs.
  • Accountable for the overall integrity and compliance of room and equipment sanitization records. Ensure the team robustly adheres to Good Documentation Practices (GDP) and data integrity principles.
  • Govern the delivery of Non-GMP janitorial services and drive the long-term asset management and aesthetic standards of the campus through strategic landscaping programs.
  • Provide executive oversight, risk management, and strategic direction for the site's Pest Control and Mail Services operations, ensuring vendor compliance and business continuity.
  • Set the strategy for campus event execution, ensuring the Workplace Services Manager delivers high-quality, seamless cross-functional internal and external events.
  • Support as a member of the site safety leadership team, championing EHS compliance , driving a zero-injury culture, and ensuring full team adherence to Personal Protective Equipment (PPE) requirements.
  • Cultivate and maintain strategic, high-trust partnerships with client leadership and site SMEs. Act as the primary escalation point and strategic interface for facilities and operations.
  • Own, define, and continuously optimize Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Drive vendor accountability and internal team performance through data-driven business reviews.
  • Direct and manage the operational budgets for the department. Drive fiscal efficiency, labor optimization, and strategic vendor contract negotiations.
  • Maintain ultimate accountability for 24/7 emergency response and operational continuity for critical after-hours events.


Required Qualifications:
  • Bachelor's degree in Engineering, Science, Business, or related technical field preferred; or an Associate degree with equivalent, extensive leadership experience in a highly regulated cGMP environment.
  • 8-10+ years of progressive experience within a GMP manufacturing or cleaning environment, featuring a minimum of 5 years of experience in a tiered people-management role (managing supervisors or managers).
  • Expert understanding of GMP cleaning programs giving hands on training
  • Strategic familiarity with Computerized Maintenance Management Systems and enterprise data tools to drive operational decisions.
  • Proven track record in strategic supplier contract management, multi-million dollar budget oversight, talent development, and organizational design.
  • Exceptional executive communication, presentation, and negotiation skills; bilingual capabilities are an asset


Preferred Qualifications:
  • Demonstrated expertise in GMP-regulated environments, pharmaceutical facilities, life sciences, medical device, hospital or similarly controlled manufacturing settings
  • Experience with SAP computerized maintenance management systems (CMMS)
  • Background in contract management and vendor performance optimization within facilities services environments


Location: Oceanside, CA

Physical Requirements & Working Environment
  • Ability to access cleanrooms as required for governance, oversight, and auditing, which requires full gowning (head covering, facemask, gloves, plant shoes, safety glasses).
  • Strict adherence to GMP area standards (no make-up, nail polish, or jewelry in process areas).
  • Capacity to navigate a large manufacturing campus, involving standing/walking during site assessments, and the capability to occasionally lift materials up to 50 pounds.


This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

135,000.00 - 170,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site -OCEANSIDE, CA

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay


At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Accepting applications on an ongoing basis until candidate identified.

About Jones Lang LaSalle Incorporated

Jones Lang LaSalle is a financial and professional services firm that specializes in commercial real estate services and investment management. Its services include: tenant representation for organizations that lease office, industrial and retail spaces; consulting, which supports companies to develop workplace strategies such as occupancy planning, relocations, and energy and environmental sustainability initiatives; project and development services to manage ground-up creation, building construction, and major interior renovations; capital markets and real estate investment banking, which helps organizations buy and sell properties, and improve the financial impact of their real estate; facilities management for a variety of properties including office towers, retail and exhibition centers, and government, collegiate and industrial complexes; property management services, that provide on-site administration to help owners of office, industrial, retail and specialty properties reduce costs and enhance their property values; and valuations that provide impartial assessments of real estate worth through more than 200 corporate offices in 70 countries. Jones Lang LaSalle was formed by the merger of Jones Lang Wootton, a British firm with origins dating back to 1783, and LaSalle Partners, an American company formed from a predecessor launched in 1968. Jones Lang Wootton opened its first US office in New York in 1975. In 1997, the initial public offering was completed by LaSalle Partners for the company's common stock in the market.

Jones Lang LaSalle Incorporated Careers

Join the dynamic team at Jones Lang LaSalle Incorporated (JLL), a global leader in real estate services, where your career journey is just as important as the professional milestones you aim to achieve. At JLL, we offer more than just job opportunities; we provide a platform for growth, innovation, and leadership in an industry that shapes the world around us.

Work You’ll Do

At JLL, you will be part of a culture that prizes diversity, teamwork, and forward-thinking. Whether you are looking for a full-time position or an internship, JLL offers a variety of roles that cater to your professional skills and personal development goals. Our team is composed of the brightest minds in real estate, providing you with unparalleled mentorship and networking opportunities that foster career advancement.

Innovate and Lead

Embrace the opportunity to lead projects that redefine the real estate landscape, leveraging JLL’s global scale and deep industry expertise. Our commitment to innovation is evident in every strategy we implement and every building we manage. By joining our team, you will collaborate with professionals who are eager to share their knowledge and push the boundaries of what is possible in real estate.

Professional Growth and Development

JLL is dedicated to the professional growth of its employees. We offer robust training programs, including leadership development and diversity training, to ensure you are equipped for success. Our benefits extend beyond the basics, encompassing health, wellness, and financial planning to support you and your family at all stages of life.

Explore Job Opportunities

JLL is continuously expanding, and we are hiring across multiple disciplines. Explore positions that match your skills and interests in areas such as property management, sustainability, financial analysis, and more. We look for driven, curious, and innovative team players who are ready to make an impact.

Internship Programs

Kickstart your career with a JLL internship. Gain hands-on experience, build your resume, and make invaluable industry connections. Our internships provide a deep dive into the real estate sector, allowing you to apply academic learning to real-world challenges.

Join Our Team

Ready to advance your career at Jones Lang LaSalle Incorporated? Search open positions, read about our employment benefits, and prepare your resume. The interview process at JLL not only assesses your fit for the company but also ensures our culture aligns with your career aspirations.

Stay Connected

Keep up to date with the latest from JLL Careers by subscribing to our job alert emails. Receive personalized updates that align with your career preferences and learn about new opportunities in real-time.

Networking and Industry Leadership

At JLL, networking doesn’t end with your hire date. Continue to connect with leaders and peers through our various professional networks and community engagement initiatives. Lead the way in industry discussions, participate in global conferences, and contribute to innovative solutions that drive the future of real estate. At Jones Lang LaSalle Incorporated, we don’t just offer jobs—we offer careers that make a difference. Join us in shaping the future of real estate, one innovation at a time.
Learn more about Jones Lang LaSalle Incorporated
Size
98,000 employees
Market Cap
$7.4 billion
Industry
Real Estate & Construction
Net Income
$402.5 million
Founded
1783
5 Year Trend
+8.3%
Revenue
$16.5 billion
NASDAQ
JLL
* Ladders Estimates

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