Assurant

Senior Operations Manager

Assurant$88K — $147K *
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of leadership experience in warehouse, manufacturing, or operations environments
  • Proven ability to manage teams in fast-paced, high-volume settings
  • Strong problem-solving skills with experience collaborating across functions
  • Detail-oriented with strong organizational and execution skills
  • Self-starter with a positive, high-energy approach
  • Ability to thrive in dynamic or startup-like environments

Responsibilities

  • Lead and supervise supervisors and production staff to execute device processing in line with company standards and work instructions
  • Drive production performance, ensuring quality, throughput, and SLA targets are met
  • Monitor workflows, enforce quality controls, and implement reporting systems to track KPIs
  • Partner with leadership to set daily production plans, priorities, and continuous improvement initiatives
  • Optimize operations through line balancing, WIP reduction, and process improvements
  • Coach, train, and develop team members; foster a positive, high-performance culture
  • Implement and improve operational systems, procedures, and workforce planning

Benefits

  • Onsite role at the Mt Juliet, TN facility
  • Opportunity to lead in a fast-paced, high-growth environment
  • Focus on team development and high-performance culture
  • Involvement in continuous improvement initiatives
  • Safe, compliant, and efficient work environment
Full Job Description
The Senior Operations Manager leads device processing operations in a fast-paced, high-growth environment. This role is accountable for production performance, quality standards, workforce development, and operational efficiency. You'll oversee supervisors and technical teams to ensure production goals and customer SLAs are consistently met.

This is an onsite role in our Mt Juliet TN facility.

What will be my duties and responsibilities in this job?
  • Lead and supervise supervisors and production staff to execute device processing in line with company standards and work instructions
  • Drive production performance, ensuring quality, throughput, and SLA targets are met
  • Monitor workflows, enforce quality controls, and implement reporting systems to track KPIs
  • Partner with leadership to set daily production plans, priorities, and continuous improvement initiatives
  • Optimize operations through line balancing, WIP reduction, and process improvements
  • Coach, train, and develop team members; foster a positive, high-performance culture
  • Implement and improve operational systems, procedures, and workforce planning
  • Maintain a safe, compliant, and efficient work environment


What are the requirements needed for this position?
  • 8+ years of leadership experience in warehouse, manufacturing, or operations environments
  • Proven ability to manage teams in fast-paced, high-volume settings
  • Strong problem-solving skills with experience collaborating across functions
  • Detail-oriented with strong organizational and execution skills
  • Self-starter with a positive, high-energy approach
  • Ability to thrive in dynamic or startup-like environments


What other skills/experience would be helpful to have?
  • 10+ years of operations or production leadership experience
  • Master's degree in a related field
  • Experience in ISO 9001 or R2-certified environments
  • Background in mobile device processing, repair, or OEM manufacturing
  • Familiarity with electronics tools and device processing technologies


Pay Range:
$88,000.00 - $147,000.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

About Assurant

The Warranty Group is the world’s premier provider of extended service plans and related benefits, with operations in 33 countries and 1800 employees. We have $5 billion in assets with almost $2 billion in revenues (2010). Our wholly-owned subsidiary, Virginia Surety Company, Inc., is rated "A-" Excellent by AM Best Company, as is our UK based company, London General Insurance. By providing underwriting, claims administration and marketing expertise, The Warranty Group is a global single-source solution for manufacturers, distributors and retailers of consumer goods including autos, homes, consumer electronics, medical devices, furniture and appliances as well as financial institutions. We partner with our clients to drive revenue through customer acquisition and retention, while providing financial modeling and regulatory services. The Warranty Group is a unit of Onex Corporation (TSX:OCX), one of Canada's largest publicly-held companies with assets of $40 billion, revenues of $35 billion, and 212,000 employees worldwide(2011).

Assurant Careers

Joining Assurant means becoming part of a team that is committed to supporting your career growth and innovation in the insurance sector. As a global provider of risk management solutions, Assurant is where professional aspirations meet opportunities for real impact.

Work You’ll Do

At Assurant, you’ll be part of a culture that cherishes diversity and is grounded in our commitment to helping you thrive. We offer a variety of job opportunities that allow you to bring your whole self to work every day. From entry-level positions to leadership roles, Assurant is keen on hiring top talent to drive our mission forward.

Explore Our Job Opportunities

Whether you're looking for a full-time position or an internship, Assurant provides a platform to enhance your skills and push the boundaries of what's possible. With a focus on innovation and leadership, our team is constantly looking for ways to foster growth and improve our services.

Professional Growth and Development

Assurant is dedicated to your professional development. We provide comprehensive benefits and diversity training that ensure you have the tools needed for success. Our leadership programs are designed to cultivate your skills and help you ascend in your career through a variety of learning and networking opportunities.

Join Our Team

Assurant is not just a company; it's a community. We are committed to building a team that reflects our values of respect and inclusivity. Our hiring process is straightforward and respectful, designed to assess your skills and ensure a good fit for both parties. Prepare your resume, ace the interview, and join a team that’s ready to support you from day one.

Innovation at Assurant

At the heart of Assurant’s operations is a drive for innovation. Our employees are encouraged to think big and work together to solve challenges. This collaborative environment is ideal for those who are solution-driven and eager to make an impact in the industry.

Stay Connected

Discover more about the exciting career opportunities at Assurant by visiting our Jobs and Careers page. Stay up to date with the latest company news, and don’t miss out on the chance to become part of a leading global provider in risk management solutions.

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Learn more about Assurant
Size
15,600 employees
Market Cap
$6.4 billion
Industry
Net Income
$441.8 million
Founded
1892
5 Year Trend
+6.2%
Revenue
$10 billion
NASDAQ

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