Gilbane Inc

Senior Operational Excellence Lead

Gilbane Inc$150K — $200K *
Real Estate & Construction
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or Master's degree in Engineering or Construction Management preferred
  • 15+ years relevant experience in construction management, including self-perform operations
  • Strong technical skills and effective communication abilities
  • Demonstrated leadership and management skills
  • Solid business acumen and strategic thinking

Responsibilities

  • Drives operational improvements by establishing quality control and planning standards
  • Aligns operational standards between corporate and jobsite teams to ensure project delivery
  • Masters and disseminates knowledge of new technologies through tailored internal training
  • Researches and implements emerging construction technologies to maintain competitive advantage
  • Acts as a liaison across departments to ensure adoption of practical systems and policies
  • Participates in committees to streamline workflows and enhance productivity
  • Develops and manages company-wide quality control and compliance programs

Benefits

  • Focus on safety and environmental responsibility
  • Emphasis on team well-being and support
  • Access to ongoing training and professional development opportunities
  • Strong internal collaboration across various departments
  • Involvement in innovative projects using cutting-edge technologies
Full Job Description
Overview

The Sr Operational Excellence Lead drives enterprise-wide operational efficiency, process standardization, and quality control across active construction projects. The Lead serves as the strategic bridge between corporate leadership and jobsite teams to ensure company systems, technologies, and operational policies are practical, field-ready, scalable, and consistently executed across large-scale projects. The Sr Operational Excellence Lead serves as the operational backbone of Next 150, partnering closely with Next 150 leadership, project leadership, finance, safety, and human resources to drive consistency, mitigate risk, and embed enterprise operating standardswhere appropriate, while respecting the established rules of engagement between Next 150 and Gilbane Building Company.

Responsibilities
  • Drives and improves operations across active construction projects by building practical standards for quality control, project planning, daily planning, project execution, daily documentation, and construction technology
  • Partners with corporate leadership and jobsite teams to align operational standards, fix process gaps, and ensure smooth project delivery
  • Attends external industry seminars and vendor training to master new systems, technology, and practices, then develops and delivers internal training tailored for field staff
  • Researches, pilots, and deploys emerging construction technologies, tools, and methodologies to keep the company ahead of industry standards and maintain a competitive edge
  • Serves as the primary liaison between cross-functional departments (HR, L&D, VDC, IT, Safety, Project Management, and Field Management) to ensure new systems, technologies, and policies are practical for the field and adopted on site
  • Participates in executive and inter-departmental committees to align company-wide workflows, eliminate process gaps, and drive overall operational productivity
  • Partners with Gilbane Enterprise Operations to enhance Quality, Safety, and Schedule through coordination and peer groups
  • Owns the development, implementation, and maintenance of company-wide Quality Control programs such as Site Setups and Site Logistics and ongoing checklists to ensure a safe, organized, consistent and functional across all project sites
  • Owns the development of Standard Operating Procedures (SOPs), project checklists, and compliance tracking systems to ensure operational excellence
  • Partners with internal departments to create comprehensive jobsite audit checklists, conduct site audits, and manage deficiency tracking across all field operations (including safety, logistics, trade performance, quality, and contract compliance)
  • Ensures consistent documentation and resolution of NEXT 150 quality issues through structured tracking, analyzing deficiency data to identify operational trends, target training needs, and implement better field solutions
  • Owns the Procore platform strategy, administration, testing, and enterprise-wide adoption, ensuring field accessibility and standardized workflows
  • Evaluates, tests, and implements new software and technology tools to ensure NEXT 150 selects the right systems and maximizes their capabilities
  • Develops and deploys NEXT 150 Skill Matrices for Field and Project Management teams to drive employee career development, establish performance metrics, and ensure accountability to company standards
  • Develops and maintains standardized organizational charts and crew responsibility matrices across all projects to build consistent, repeatable field teams, optimize daily/weekly/monthly schedules, and maximize jobsite productivity
  • Leads the implementation, team training, and active facilitation of Pull Planning across project teams to optimize schedule reliability
  • Creates and delivers structured training programs, "How-To" manuals, onboarding guides, and tutorial resources for field staff and Superintendents
  • Drives continuous improvement initiatives by analyzing project data to streamline workflows and eliminate outdated processes
  • Facilitates formal project post-mortems to capture operational lessons learned, feeding insights back into estimating, scheduling, SOPs, and training to continually raise the company baseline
  • Partners with Safety Directors to implement digital workflows, software, and field reporting systems that keep safety compliance practical and efficient for site teams
Qualifications

EXPERIENCE / EDUCATION

  • Bachelor's or Master's degree in Engineering or Construction Management preferred
  • 15+ years relevant experience including integration with self-perform operations
  • Or equivalent combination of education and experience

KNOWLEDGE, SKILLS & ABILITIES

  • Strong Technical and Communication skills are critical
  • Ability to work in a team environment
  • Leadership and management skills
  • Strong business acumen skills

Salary to be determined based on factors such as geographic location, skills, education, and/or experience of the applicant, as well as the internal equity and alignment with the team.

For Illinois, this ranges from $150,000 - 200,000 plus benefits and retirement program.

Next 150 Construction Services has an unwavering focus on safety, the environment and caring about everyone involved in our work.

Qualified applicants who are offered a position must pass a pre-employment substance abuse test.

Next 150 Construction Services is not accepting unsolicited resumes from third party recruiters at this time.

About Gilbane Inc

Gilbane, Inc. is a construction and real estate development company headquartered in Providence, Rhode Island. The company was founded in 1873 and has grown to become one of the largest privately held family-owned construction and real estate development firms in the industry. Gilbane has over 3,000 employees and operates in 46 states and 15 countries. The company has worked on projects in a variety of industries, including healthcare, education, hospitality, and government.
Learn more about Gilbane Inc
Size
3,000 employees
Industry
Founded
1873

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