Fiserv

Senior Observability Architect

Fiserv$128K — $216K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in observability, monitoring, logging, or platform engineering.
  • 7+ years of Splunk engineering or architecture experience.
  • 5+ years of Dynatrace administration experience.
  • 3+ years with Cribl, OpenTelemetry, or telemetry pipeline engineering.
  • 7+ years of Linux administration experience.
  • 5+ years of cloud experience (AWS, Azure, or GCP).
  • 5+ years of Ansible, Terraform, Python, and JavaScript experience.

Responsibilities

  • Design enterprise observability solutions across logs, metrics, traces, and events.
  • Architect telemetry pipelines using Splunk, Dynatrace, Cribl and OpenTelemetry.
  • Lead Splunk and Dynatrace engineering, optimization, and administration efforts.
  • Develop automation and observability cost optimization strategies.
  • Promote SRE, operational excellence, security, and governance standards.
  • Provide technical leadership and mentoring across engineering teams.

Benefits

  • Emphasis on in-person collaboration for career growth.
  • Opportunity to work in a key role in the fintech space.
Full Job Description
Job Title
Senior Observability Architect

About this Role:

At Fiserv, the Enterprise Observability team delivers scalable monitoring, telemetry, analytics and observability solutions across critical applications and infrastructure. As a Senior Observability Architect, you will lead the design, implementation and continuous improvement of enterprise observability platforms utilizing Splunk, Dynatrace, Cribl, OpenTelemetry and automation solutions.

What You'll Do:
  • Design enterprise observability solutions across logs, metrics, traces and events.
  • Architect telemetry pipelines using Splunk, Dynatrace, Cribl and OpenTelemetry.
  • Lead Splunk and Dynatrace engineering, optimization and administration efforts.
  • Develop automation and observability cost optimization strategies.
  • Promote SRE, operational excellence, security and governance standards.
  • Provide technical leadership and mentoring across engineering teams.

Experience you'll need to have:
  • 10+ years in observability, monitoring, logging or platform engineering.
  • 7+ years of Splunk engineering or architecture experience.
  • 5+ years of Dynatrace administration experience.
  • 3+ years with Cribl, OpenTelemetry or telemetry pipeline engineering.
  • 7+ years of Linux administration experience.
  • 5+ years of cloud experience (AWS, Azure, or GCP).
  • 5+ years of Ansible, Terraform, Python and JavaScript experience.


Experience that would be great to have:
  • Splunk Architect, Splunk Enterprise Certified Admin, or related Splunk certifications.
  • Dynatrace Professional or Dynatrace Associate certification.
  • Experience implementing OpenTelemetry standards and instrumentation frameworks.
  • Experience with Kubernetes, container platforms, and cloud-native observability.
  • Experience supporting Site Reliability Engineering (SRE) practices.
  • Familiarity with CI/CD pipelines and DevOps methodologies.
  • Experience within highly regulated industries such as financial services, banking, healthcare, or technology.
  • Bachelors degree in IT or relevant experience.


How you'll work:
  • Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech; this role is on-site Monday through Friday.
  • This role requires use of a computer and audio equipment.


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Salary Range
$128,000.00 - $216,000.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

About Fiserv

CashEdge(R) provides infrastructure that global financial institutions rely on to extend their online channels and enhance customer profitability. CashEdge delivers secure Online Money Movement and Advanced Account Aggregation platforms that power specialized retail banking and advisor applications. These proven solutions enable CashEdge's clients to create compelling online offerings that attract customers, generate revenues, and reduce costs. CashEdge serves top-tier financial institutions around the world. Clients and partners include Vanguard, RBC Financial Group, CIBC, Yahoo! Finance, Digital Insight, First Data, TD Canada Trust, NYCE, Laurentian Bank, Financial Fusion and Corillian. CashEdge has offices in New York and Silicon Valley.

Fiserv Careers

Join the Fiserv team today and be part of a dynamic company known for innovation, leadership, and a commitment to the professional growth of its employees. At Fiserv, we offer more than just job opportunities; we provide a platform where skills are honed, leadership is cultivated, and career aspirations are achieved. Work You’ll Do At Fiserv, we are constantly on the lookout for talented individuals eager to thrive in a culture that fosters growth and diversity. Our team is composed of professionals who lead the way in financial services technology. By joining us, you will collaborate with some of the brightest minds in the industry, working together to solve complex challenges and deliver innovative solutions that impact millions of people every day. Explore Our Job Opportunities Whether you're seeking an entry-level position or a more senior role, Fiserv offers a range of career paths in areas such as software development, project management, financial analysis, and client services. Our hiring process is designed to identify and attract individuals who are not only technically proficient but who also embody our values of integrity and responsibility. Internship Programs Kickstart your career with a Fiserv internship. Our internships provide invaluable workplace experience and networking opportunities that often lead to full-time employment. As an intern, you’ll gain hands-on experience while working on meaningful projects that directly contribute to the company’s goals. Benefits and Culture Fiserv is committed to the well-being and continuous development of our employees. We offer competitive benefits including health, dental, and vision insurance, as well as opportunities for professional development through leadership training and diversity programs. Our culture is one of inclusion, where every team member is valued and has the opportunity to contribute to our success. Career Growth and Development We believe in nurturing the potential of our employees through career development initiatives and continuous learning opportunities. At Fiserv, you will find a supportive environment where you can grow your career through on-the-job experiences, mentoring, and formal training. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with Fiserv today and help shape the future of financial services. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Fiserv. Explore, innovate, and grow with Fiserv. Let your career journey begin here, where you can make a real difference in the world of finance.
Learn more about Fiserv
Size
44,000 employees
Market Cap
$63.4 billion
Industry
Net Income
$958 million
Founded
1984
5 Year Trend
+24.1%
Revenue
$14.8 billion
NASDAQ

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