Benefits - Paid Vacation Time and Paid Sick Time and Paid Holidays
- 401k 6% match with immediate vesting
- Nationwide Medical Insurance plans and coverage (Medical, Dental/Orthodontia, Vision)
- Virtual Care Options
- HSA company match
- 3 Medical plan options including a Low Deductible PPO Medical Plan Offering
- Employee Assistance Program
- Engaged Employee Resource Groups
- Outstanding Learning and Career Development Opportunities
Pay Range: Actual pay may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for incentive compensation.
* Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role *Essential Duties and Responsibilities- Plan, design, and implement network technology related projects
- Strong time management skills to manage multiple projects and tasks
- Ensure future network related roadmap/strategy is sound
- Fully document network related infrastructure
- Support / troubleshoot network related infrastructure
- Be a resource for the Engineering and QA teams with their projects, troubleshooting and implementations to production
- Assist with other network and development projects as needed
- Serve on-call duties to support the network for one week approximately every 4-5 weeks
- After hours changes required on equipment that supports production
- Occasional travel for network installations
Supervisory ResponsibilityThis position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.
Travel RequirementsTravel Requirements: Less than 25%
EducationPreferred 4 Year / Bachelors Degree equivalent experience will be considered.
Preferred Certification Cisco certifications a plus
Experience10 years real world experience managing Cisco Routers, Switches, Firewalls and Wireless and Mobility environments
Knowledge, Skills, and Abilities- Meraki, Nexus, SD-WAN, VPN, Routing & F5 load balancers (LTM/ASM/AFM/GTM) experience required
- BGP, EIGRP and other dynamic routing protocols experience required
- DHCP & DNS experience required
- TCP/UDP experience required
- Oracle Acme SBC and SIP protocol troubleshooting experience preferred
- VMware Experience a plus
- Excellent written and oral communication required
- Network Documentation: Lucid Chart (or similar), Power Point, Excel, Word, etc.
- Ability to manage Projects, Respond to Incidents and Service Requests
Working Conditions and Physical Requirements- Travel is required to support network project deployments to Call Centers, Data Centers and Training. (10% of time)
- Work Tools: Jira, Confluence, O365, Network monitoring tools etc.
- This position is full time 40- 50 hours per week with on call support. (Once every 4-5 weeks)
- Professional Office Setting: Employees enjoy working indoors in an environmentally controlled setting. Employees spend the majority of their time sitting at a desk in a quiet, confidential environment.
- This job requires consistent attendance and punctuality.
- The qualified applicant should demonstrate a history of strong attendance.
- Positive attitude, team player, good interpersonal communication skills and able to work across company departments and divisions with an inclusive attitude.
- Locations:
- Office: Salt Lake City, UT
- Data Centers: East & West
- Call Centers: Support 47 Call Centers in US States & Canada
