Aretum

Senior Mobility Engineer

Aretum • $100K — $130K *
Arlington, VA 22204In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 4+ years of experience with Windows Server 2019 or later operations support.
  • 4+ years of experience with the Workspace ONE UEM mobile device management platform.
  • Hands-on experience with server administration, management, and patching.
  • Demonstrated enterprise technical support experience for mobile devices and platforms.
  • Experience in configuration management and technical documentation development.
  • Strong troubleshooting skills with ability to communicate solutions effectively.
  • Flexibility to participate in 24x7 on-call support rotations.

Responsibilities

  • Provide technical support for mobility platform and application issues.
  • Administer and maintain enterprise mobility systems, focusing on Workspace ONE UEM.
  • Coordinate installation and maintenance of mobile software, hardware, and devices.
  • Troubleshoot complex mobility and endpoint issues with quick resolutions.
  • Support Windows Server environments including administration and security patching.
  • Maintain accurate documentation and perform configuration management activities.
  • Assist in developing IT procedures to enhance efficiency and security.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off
  • Family Leave (Maternity, Paternity)
  • Short Term & Long-Term Disability
  • Training & Development
Full Job Description
Client Suitability Eligibility

Job Summary

Aretum is seeking a Senior Mobility Engineer to provide full-time administration and operational support for enterprise mobility systems and applications. This role will support the Unified Endpoint Management (UEM) team by maintaining mobile platforms, resolving technical issues, strengthening configuration and security practices, and improving the user experience across a diverse enterprise environment. The position requires hands-on expertise with Workspace ONE UEM and Windows Server administration, as well as availability to participate in flexible scheduling and 24x7 on-call support.

Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information (CUI) and must adhere to applicable safeguarding and compliance requirements.

Responsibilities
  • Provide technical support for mobile device, mobility platform, and application issues through the ticketing system, telephone, and email.
  • Administer, support, and maintain enterprise mobility systems and applications, including Workspace ONE UEM.
  • Coordinate and assist with the installation, configuration, deployment, and maintenance of mobile platform software, hardware, and devices for internal teams, remote employees, vendors, and contractors.
  • Troubleshoot complex mobility and endpoint issues, identify root causes, and implement timely resolutions or escalations.
  • Support Windows Server 2019 or later environments, including server administration, vulnerability remediation, and security patching.
  • Perform configuration management activities and maintain accurate technical, operational, and system documentation.
  • Assist with the development and improvement of IT procedures that increase efficiency, enhance workflow, strengthen security, and improve customer satisfaction.
  • Collaborate with senior staff, organizational stakeholders, internal systems administrators, and non-technical users to communicate technical information clearly and effectively.
  • Participate in flexible scheduling and 24x7 on-call technical support rotations as required.
  • Support continuous improvement initiatives related to mobility architecture, device management, platform reliability, and service delivery.

Requirements
  • Four or more years of operations support experience with Windows Server 2019 or later.
  • Four or more years of operations support experience with the Workspace ONE UEM mobile device management platform.
  • Hands-on experience with Windows Server administration, management, vulnerability remediation, and patching.
  • Demonstrated experience providing enterprise technical support for mobile devices, mobility platforms, and related applications.
  • Experience performing configuration management and developing technical and operational documentation.
  • Ability to troubleshoot technical issues and communicate solutions to both technical and non-technical audiences.
  • Ability to work a flexible schedule and participate in a 24x7 on-call technical support rotation.
  • Strong written and verbal communication skills, including the ability to engage with senior staff, stakeholders, systems administrators, vendors, contractors, and end users.


Preferred Qualifications
  • Five or more years of experience supporting the design and implementation of mobile device management solutions in an enterprise environment.
  • Experience with Workspace ONE Access.
  • Experience supporting Microsoft Office 365 applications.
  • Experience with Microsoft Active Directory.
  • Additional experience with enterprise mobility architecture, access management, endpoint security, or device lifecycle management.


Travel Requirements

Travel may be required based on client or project needs. Any anticipated travel will be communicated in advance.

U.S. Work Authorization

This position requires authorization to work in the United States. Additional citizenship, residency, clearance, or suitability requirements may apply based on federal client requirements.

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off
  • Family Leave (Maternity, Paternity)
  • Short Term & Long-Term Disability
  • Training & Development

About Aretum

ARETUM is a government contracting company specializing in technology-enabled mission support services for the Department of Defense, Department of Homeland Security, and Federal-Civilian customers.

Aretum Careers

Joining Aretum offers an unparalleled opportunity to become part of a leading team of professionals dedicated to pioneering innovation in their industry. Aretum, known for its commitment to excellence and leadership in technology, is actively seeking talented individuals eager to foster their careers in a dynamic and supportive environment.

Explore Job Opportunities

Aretum is continuously expanding, offering a variety of job opportunities that cater to professionals looking to advance their careers. From entry-level positions to senior roles, Aretum is committed to hiring and nurturing the most qualified candidates.

Experience Professional Growth and Development

At Aretum, career growth is a priority. The company supports professional development through comprehensive training programs, including leadership development and diversity training, ensuring every team member has the resources to thrive professionally. Aretum encourages a culture of learning and innovation, where skills enhancement and leadership capabilities are always in focus.

Internship Programs

Aretum’s internship programs provide invaluable industry experience, offering a stepping stone to full-time employment. Interns at Aretum gain hands-on experience, working alongside seasoned professionals and participating in projects that impact the company’s success.

Cultivating a Diverse and Inclusive Culture

Aretum is proud of its diverse workforce and inclusive culture. The company believes that diversity fuels innovation and enhances the team's ability to address complex challenges. Aretum’s commitment to an inclusive workplace is evident in its diverse hiring practices and its supportive network that values every individual’s contribution.

Benefits and Perks

Employees at Aretum enjoy a comprehensive benefits package that underscores the company’s commitment to their well-being and satisfaction. Benefits include health, dental, and vision insurance, retirement plans, and generous paid time off, among others. Aretum understands that the well-being of its team is crucial to the company’s success.

Join the Aretum Team

Aretum is looking for passionate, curious, and innovative team players. Explore open positions that match your skills and interests on the Aretum Jobs portal. Prepare your resume, refine your interview skills, and take the first step towards a rewarding career at Aretum.

Networking and Career Advancement

Aretum promotes a culture of networking and collaboration, providing numerous opportunities for employees to connect with industry leaders and peers. The company hosts regular networking events, encouraging team members to build relationships and share insights that drive personal and professional growth.

Stay Connected with Aretum Careers

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Apply Now

Ready to make a significant impact in your career? Search for current job openings at Aretum, tailor your application, and join a team that’s redefining the future of technology and innovation.
Learn more about Aretum
Size
501 employees
Industry
Enterprise Technology
* Ladders Estimates

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