We are seeking a seasoned, high-energy Large-Loss Multifamily Mitigation Project Manager to lead emergency response, stabilization, and disaster mitigation projects for large-scale condominiums and multi-unit residential portfolios. This role demands an expert in handling complex, multi-million-dollar water, fire, mold, and storm losses from initial dispatch through structural drying and hand-off to reconstruction. You will directly manage field operations, major insurance carrier relationships, and project financial performance under high-pressure timelines.
The Senior Mitigation Project Manager will travel a minimum of 60% of the time.
- Project Execution: Direct on-site emergency mitigation, extraction, structural drying, and hazardous material containment for high-density multifamily structures.
- Financial Management: Develop accurate project budgets, monitor job costing, track equipment allocation, and maximize project profitability.
- Scoping & Estimating: Write detailed, compliant scopes of work and mitigation estimates using Xactimate and Verisk platforms.
- Stakeholder Coordination: Act as the primary liaison between property managers, regional executives, insurance adjusters, and third-party consultants.
- Resource Optimization: Coordinate internal emergency crews, source specialized equipment, and manage third-party subcontractor labor schedules.
- Compliance & Safety: Enforce strict compliance with IICRC standards, insurance SLAs, and OSHA safety requirements across all active zones.
- Documentation: Ensure airtight field documentation, including daily logs, moisture mapping, and comprehensive photo tracking.
- This person will lead our emergency response team.
- In this role, you will oversee water, fire, mold, and biohazard restoration projects from initial inspection to final sign-off
- The individual will develop and execute strategic sales plans to achieve growth targets and expand market share, building and nurturing long-term partnerships with Community Managers, HOA Boards, and industry leaders by providing weekly updates by tracking milestones of jobsites that are large scale water, fire, smoke, mold, etc projects
- The Senior Mitigation Project Manager will collaborate with marketing and operations teams to deliver end-to-end client solutions that exceed expectations, and provide financial management by approving job costs, change orders and prepare accurate estimates using software like Xactimate.
- Minimum 5+ years of dedicated experience managing $1M+ large-loss commercial or multifamily restoration projects.
- High proficiency with Xactimate and cloud-based field management software (e.g., Encircle, DASH, or ProCore).
- Active IICRC certifications are mandatory-specifically WRT (Water Damage Restoration) and ASD (Applied Structural Drying).
- Proven track record directing massive labor crews and logistics in chaotic disaster environments.
- Valid driver's license and flexibility to respond to local or regional catastrophe (CAT) events on short notice.
