OpenAI

Senior Mid-Market & SMB Demand Strategist

OpenAI$120K — $160K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in B2B demand generation or segment marketing
  • Proven ability to translate revenue goals into audience strategies and campaign plans
  • Strong understanding of digital acquisition and lead management
  • Excellent analytical skills focusing on performance and experimentation
  • Ability to influence cross-functional partners in matrixed environments
  • Strong customer judgment with the capacity to simplify complex products
  • Curiosity about AI and its application in marketing operations

Responsibilities

  • Own demand strategy for Mid-Market and SMB segments
  • Translate insights into integrated campaigns and customer journeys
  • Collaborate with Product Marketing and Sales to define buyer profiles
  • Enhance conversion paths and follow-up processes with various teams
  • Develop and implement a targeted testing agenda for continuous improvement
  • Establish performance metrics across lead quality and revenue outcomes
  • Create frameworks to keep cross-functional partners aligned on goals

Benefits

  • Hybrid work model with 3 days in the office
  • Relocation assistance available for new employees
  • Opportunities for occasional travel
  • Focus on collaboration with cross-departmental teams
  • Access to cutting-edge marketing tools and resources
Full Job Description
Within B2B Marketing, Demand Generation builds the integrated, full-funnel engine that connects audience insights, content, field and digital experiences, paid media, lifecycle, and sales follow-through to qualified pipeline. We partner closely with Sales, Partnerships, Product Marketing, Communications, Creative, Web, RevOps, Analytics, and regional teams to create a cohesive customer experience and scale what works. We're looking for a Senior Mid-Market & SMB Strategist to own demand strategy for two high-velocity segments with distinct customer needs, buying journeys, and sales motions. You'll translate segment goals into an integrated portfolio of programs, identify the highest-leverage opportunities to improve conversion and pipeline, and align channel teams and GTM partners around a shared audience, message, handoff, and measurement plan. This is a hands-on role for someone who combines strong strategic segmentation with a practical, test-and-learn operating mindset. In this role, you will: • Own the Mid-Market and SMB demand strategy, including segment priorities, audience definitions, pipeline goals, program portfolio, investment recommendations, and quarterly roadmap. • Translate segment insights into integrated campaigns and always-on journeys across web, email, paid media, webinars, content, partners, and sales-assisted follow-up. • Partner with Product Marketing and Sales to define ideal customer profiles, buyer needs, priority use cases, value propositions, and offers for each segment. • Work with Web, Lifecycle, RevOps, SDR, and Sales to improve high-intent conversion paths, qualification, routing, speed-to-lead, and follow-up quality. • Build a disciplined testing agenda across audiences, messaging, offers, channels, landing experiences, and nurture paths, scaling what works and stopping low-impact programs. • Establish a segment-level performance view across lead quality, conversion, qualified pipeline, velocity, efficiency, and downstream revenue outcomes. • Identify where programs and journeys can scale across segments and where Mid-Market and SMB require materially different audiences, messaging, experiences, or sales motions. • Create operating rhythms, briefs, and decision frameworks that keep cross-functional partners aligned on goals, dependencies, owners, decisions, and next actions. You might thrive in this role if you have: • 10+ years experience doing B2B demand generation, growth, segment marketing, or integrated campaign experience, ideally spanning both sales-assisted and higher-velocity motions. • A track record of translating revenue goals into audience strategies, campaign plans, funnel assumptions, and measurable pipeline outcomes. • Strong understanding of segmentation, lifecycle journeys, digital acquisition, conversion optimization, lead management, and Sales/SDR alignment. • Strong analytical fluency across funnel performance, cohort analysis, experimentation, budget tradeoffs, and channel economics. • The ability to create clear strategy while staying close enough to execution to unblock teams, identify opportunities, and improve the work. • Demonstrated ability to influence and align cross-functional partners in fast-moving, matrixed environments. • Strong customer judgment and the ability to translate complex products into relevant, credible programs for distinct audiences. • Genuine curiosity about AI and enthusiasm for using it thoughtfully to improve research, planning, experimentation, and campaign operations. Workplace & Location This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Occasional travel will be required.

About OpenAI

OpenAI is an artificial intelligence research laboratory consisting of the for-profit corporation OpenAI LP and its parent company, the non-profit OpenAI Inc. The company was founded in 2015 by a group of technology leaders, including Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, and John Schulman. OpenAI's mission is to develop and promote friendly AI for the betterment of humanity. The company has developed a number of cutting-edge AI technologies, including GPT-3, a language processing system that can generate human-like text. OpenAI has received funding from a number of high-profile investors, including LinkedIn co-founder Reid Hoffman and venture capitalist Peter Thiel.
Learn more about OpenAI
Size
100 employees
Industry
Founded
2015

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